Learn, Grow, Connect, & Discover at NENA 2023!
At NENA 2023, you will not only hear about the public safety issues of today and tomorrow, but also gain practical, real-world know-how that you can take home with you and put into action immediately. Featuring inspiring keynote speakers, more than ninety hours of breakout sessions that inform and empower, career-building courses and workshops with real-world applications, nightly networking events that help you make the right connections, and an Expo Hall showcasing cutting-edge products and services, NENA 2023 is the must-attend event of the year. Don’t miss your chance to be a part of it!

Click here to register online and here to book your housing. Register by April 30 to get Early-Bird pricing! Rates go up May 1!

Register for the Run for 9-1-1, too! 
Lace up your running or walking shoes in support of 9-1-1 training and wellness programs on Saturday, June 17, and participate in the 9th Annual "Run for 9-1-1" Charity 5K in Grapevine, TX!

The run/walk promotes healthy living among 9-1-1 professionals, gives the greater Dallas community, and supporters from around the country, a chance to say "thank you" to 9-1-1, and generates funds for scholarships and 9-1-1 training opportunities. Click here to register.

NENA is proud to announce its groundbreaking partnership with BetterHelp, the world's largest e-counseling platform, to provide mental-health resources to 9-1-1 professionals. As the first national public safety association to offer such a service, NENA is taking a stand to prioritize the mental health and wellbeing of 9-1-1 heroes during National Public Safety Telecommunicator Week (NPSTW) and beyond.

9-1-1 professionals often bear the weight of traumatic and stressful situations in their daily work. Through this exclusive partnership, BetterHelp is offering a free month of counseling and 15% off monthly subscriptions for NENA members, making it easy for them to seek and receive help at any time, from anywhere.

Learn more about BetterHelp here. On April 10, NENA members received an invitation directly from BetterHelp to unlock their free month and ongoing discount.  

Click here to learn more. 

Your Role in Securing an Interoperable NG9-1-1 Future
Monday, May 8 | 3PM Eastern (live) or On-Demand
FREE! Click here to register!

In NG9-1-1, PSAPs and agencies can coordinate response like never before, sharing calls and data to provide enhanced situational awareness and mutual assistance across jurisdictional boundaries. How can you, as a 9-1-1 professional, get ready to secure your own NG9-1-1 network and interoperate securely with other agencies? In this webinar, you will learn:

• How the PSAP Credentialing Agency (PCA) is used to establish identity within, and ensure secure interoperability throughout, NG9-1-1;
• What Public Key Infrastructures (PKIs) are and why they are necessary; and
• What you can do to utilize the PCA in your current, or forthcoming, NG9-1-1 system.

Can't attend on the 8th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

CEUs: Attend this webinar and receive one-half ENP re-certification point towards the twelve-point maximum for NENA courses in the Professional Development CEU/Course Credits section.

Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration.

*ILO stands for Instructor-Led Online

Visit the NENA Education Calendar to see additional upcoming classes in your area and online! 

The NENA Board of Directors is pleased to share with the membership NENA’s 2023-25 Strategic Plan. Developed by NENA’s Board and staff, the plan provides clear direction for the Association. By focusing on the five priority areas detailed in the plan, NENA will continue to be responsive to the needs of the membership, maintain a future-focused orientation, and expand our reputation as the association for all things 9-1-1.

Pursuant to NENA's Bylaws, notice is hereby given that the membership of the National Emergency Number Association will hold an annual meeting during the NENA 2023 Conference & Expo at 5:15PM on Sunday, June 18, 2023 in the Gaylord Texan’s Yellow Rose Ballroom in Grapevine, TX. The membership is advised of the following agenda:   

I. Discussion of, and voting on, proposed bylaws changes
II. Announcement of next annual conference site and dates
IIi. Reports of activities and financial condition of the association
IV. Announcement of election results
V. Members’ questions

The NENA Information Document for GIS Data Stewardship for Next Generation 9-1-1 will assist Geographic Information Systems (GIS) and Public Safety Answering Point (PSAP) staff in understanding and adopting best practices related to managing specific GIS data layers in support of Next Generation 9-1-1 (NG9-1-1) deployments.

As a Public Review 2, only the areas highlighted in yellow are open for comment.

Members of the Working Group are to download the document and submit comments by going here and then selecting Add a Comment from the Edit icon drop-down menu.

All others may download the document and submit comments by going here and then selecting Add a Comment from the Document Actions icon drop-down menu.

Please complete all requested data and click save, or, if submitting multiple comments, selecting Save and Add Another.

If you are providing Editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, and incorrect references/links to documents, please document them under one comment and list the page and line number for each. If the correction is within a table, provide the table name and page number of error and specific details of change.

All comments are due by May 2, 2023. You may contact the NENA Committee Resource Manager with any questions or concerns.

The FutureThink Committee is responsible for researching, reporting, and forecasting emerging topics of importance. The Committee aims to guide public-safety leaders through long-term decision-making and direction setting, and in the development of action plans for NENA as a whole moving into the future. The Committee will provide education and outreach to NENA members to initiate discussion and prepare industry leaders for the future of 9-1-1. Committee work products may include standards, requirements, and informational documents, as well as non-traditional work products such as white papers, presentations, briefings, text contributions to other committees and working groups, regulatory and legislative campaign recommendations, and more.

Volunteers should have a variety of expertise, be forward thinking and accepting of new technologies. NG9-1-1 subject matter experts (SME), private sector professionals, and PSAP operations personnel are all invited to contribute, as well as anyone deeply familiar with how 9-1-1 works and how technology, economic, and political trends and events may affect us in the future.

One-hour calls will be held every 2nd and 4th Thursday of the month at 12PM Eastern beginning April 27th.

Click here to volunteer. 

NENA seeks volunteers with an interest in being a Working Group Co-Chair for the upcoming RFP Working Group. A Working Group Co-Chair is not required to hold a NENA membership or to be a subject-matter expert (SME). The applicant should possess administrative, facilitatory, and/or management skills related to meeting facilitation, preparation of agendas and notes, document creation and management, and overall working group discussion. Training will be provided.

NENA prefers that a working group have, at a minimum, three Co-Chairs to support the various duties of work group management and the document development process. More information on the Roles and Responsibilities of Working Group Chairs can be found in the NENAkb and NENA-ADM-001, section 7.3.

If you are interested in applying for the RFP Working Group Co-Chair role, please complete the application located at the bottom of the Development Steering Council page, under NENA Development Group Documents, and return via email to the PSAP Logistics Committee Co-Chairs Lisa Dodson and Amy McDowell.