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Latest News
NENA is happy to announce the availability of fifty Gold Line Telecommunicator Continuing Education Scholarships! This scholarship opportunity is open to any telecommunicator, call taker, or dispatcher with at least one year of experience and in good standing with his or her current employer. Supervisory and other managerial personnel are not eligible for this award, nor are previous recipients. Each Telecommunicator Continuing Education Scholarship recipient receives:
To be eligible for a scholarship, you must complete and submit the scholarship application and provide a current resume. Applications will be accepted through March 31, 2023. Scholarship winners will be notified no later than late-April. Click here to apply for a scholarship.
The William E. Stanton Award is NENA's highest honor. It is bestowed upon an individual who has not only excelled in his or her everyday job, but has gone above and beyond to further NENA's goals. Nominations for this prestigious annual award are now open. Click here for additional information on the award, including criteria, past recipients and more. Click here to submit your nomination online. The deadline for nominations is March 31, 2023. It’s time to renew your NENA membership! Renewal takes just a few quick steps: 1. Simply log in to the NENA website. Don’t forget, group memberships are a great way to share all that NENA has to offer with everyone in your organization. If you're retired (and have been a NENA member for at least 12 years), you can apply for our "Retired" member category. Click here for details. NENA has established a scholarship program to honor the commitment of William "Bill" McMurray, ENP, Past President, to the mission of NENA and 9-1-1 education. The scholarship will be awarded for the NENA 2023 Conference & Expo, and covers the conference registration fee and four nights of lodging at a conference hotel (to be determined by NENA upon awarding of scholarship). Travel expenses to and from the conference and meals are not included in this award. Please visit the scholarship webpage for information about the criteria, application procedure, and responsibilities. Click here to submit your application online. The application deadline is March 31, 2023. Training Update
From Data to Action: How Real-Time Location Data Streamlines PSAP Operations What is the benefit for the telecommunicator to connect to location-based data in real time, from one map? How does real time data affect intelligence gathering before first responders are dispatched? Does it simplify or complicate the task? Join us as we look at five components of a cloud based map and the impact on situational awareness, speed and accuracy. Hear JC Meyer, ENP Manager, Network and Security, Department of Public Safety, Lee County, FL along with Jeff Freeland, Mapping Product Manager, Motorola Solutions discuss with Facilitator Martin Doyle, Motorola Solutions’ Industry Team, what one map can do. Can't attend on the 30th? Register now and you will have access to the on-demand webinar archive via the registration landing page. CEUs: Attend this webinar and receive one-half ENP re-certification point toward the six-point maximum for non-NENA courses in the Professional Development CEU/Course Credits section. Webinar Access Info: Dial-in and web-access details will be provided to attendees via email automatically upon registration. The views expressed during this webinar are those of the sponsor and not necessarily those of NENA. NENA does not endorse any proprietary product or solution. Contact Sean Sullivan for more information on how your company can participate in NENA’s sponsored webinar program. 03.09.23 | Enhanced Caller Management | ILO* | Register
03.20.23 | 9-1-1 Customer Service: Takes Seconds, Saves Minutes | Bentonville, AR | Register
03.22.23 | (3-day course) | Center Training Officer (CTO) Program | Memphis, TN | Register 03.23.23 | Advanced Fire Dispatching | ILO* | Register
03.31.23 | Leadership in the 9-1-1 Center | ILO* | Register
04.03.23 | (3-day course) | Center Training Officer (CTO) Program | Castle Hayne, NC | Register
04.03.23 | Liability Issues in the 9-1-1 Center | Bentonville, AR | Register
04.07.23 | Advanced Police Dispatching | ILO* | Register
Visit the NENA Education Calendar to see additional upcoming classes in your area and online! Association Business
NENA 2023-24 Northeastern Region Director Candidates Forum View this special webinar featuring the candidates for NENA Northeastern Region Director, as they introduce themselves and share their campaign messages. Then, a Q&A session moderated by a NENA Past President provides additional insights. Don't miss this opportunity to meet your 2023-24 Board of Directors candidates before voting opens on March 15. NENA: The 9-1-1 Association seeks qualified candidates to serve as the NENA Enhanced PSAP Registry and Census Customer Success Manager. The Customer Success Manager (CSM) will be responsible for proactively driving adoption, product utilization, and outcomes of the NENA Enhanced PSAP Registry and Census (EPRC) that will lead to advocacy across all EPRC accounts, including PSAPs and commercial users. The success of this role is defined by the customer deriving continuous value from the EPRC, ensuring the data within the EPRC is as current and accurate as possible, and working with NENA leadership to plan for a successful, long-term, and fruitful relationship with the EPRC user base at large. In this role, you will closely partner with Program Management and other NENA stakeholders to work cross-functionally to help identify opportunities for improvement. Click here to learn more and apply.
Document Announcements
NENA's GIS Data Model Template Working Group is pleased to announce the availability of its DRAFT NG9-1-1 GIS Data Templates for public review and consideration. The GIS Data Templates are a direct interpretation of version 2 of the NG9-1-1 GIS Data Model. The primary purpose of the GIS Data Templates is a common data structure for data exchange between agencies or their vendors. It is the goal to provide a GIS Data Template for entities to use in order to ensure that the NG9-1-1 GIS Data Model is not interpreted in different ways. While the scripts and tools provided may be used by GIS Data Providers as a template for the management of their own NG9-1-1 data, it is expected that each GIS Data Provider will adapt the scripts and extend the schema to meet their specific organization's needs and requirements. Before the GIS Template Working Group publishes its final deliverables, it is interested in hearing from any agency willing to extract, transform, or load (ETL) their GIS data into one of these templates. The working group is particularly interested in hearing about any complications, challenges, limitations, or other problems associated with the ETL process. There are two data structures provided as part of the NG9-1-1 GIS Data Model templates package: an open source version based on a PostgreSQL/PostGIS database and a version based on the Esri File GeoDatabase. The templates are available through NENA's GitHub Repository. Click here to download the NG9-1-1 GIS Data Templates Reference Document. Issues should be reported directly within GitHub through the Issues tab. Alternatively, issues may be submitted as comments by going here and then selecting "Add a Comment" from the "Document Actions" icon drop down options. Please complete all requested data and click "Save," or, if submitting multiple comments, click "Save and Add Another." All comments are due by March 14, 2023. You may contact the GIS Data Templates WG Co-Chairs, Jason Horning and Tom Neer, with any questions or issues accessing the templates and scripts within GitHub.
Washington Briefing
Join this webinar on March 14 at noon Eastern to hear the recent updates on NHTSA’s National 911 Program, a valuable resource at the federal level, supporting initiatives and projects to ensure 9-1-1 challenges and opportunities are discussed and addressed. In this webinar, you’ll get a status report on innovative nationwide programs to support the 9-1-1 community. Click here to register. Volunteers Wanted
NENA's Women in 9-1-1 (WIN) Alliance empowers women in 9-1-1 through leadership development, education, networking, and mentoring opportunities. Applications are now being accepted for a new co-Chair for WIN, starting June 2023. Position requirements:
To apply, send email to Chandy Ghosh, WIN Co-Chair, and include:
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