NENA is proud to announce the launch of new workforce-recruitment resources to help 9-1-1 centers attract talent to the emergency-communications profession and address the 9-1-1 staffing crisis.

The four video PSAs – available for free to any 9-1-1 center or 9-1-1 authority – promote the rewarding and meaningful jobs available in the emergency-communications field; they can be used in recruiting and hiring efforts to reach candidates and educate them about the benefits of a career in 9-1-1. You can view and download the videos here.

"We are excited to launch these PSAs and share the passion of our dedicated 9-1-1 professionals with the public – and potential job seekers," said NENA CEO Brian Fontes. "Emergency communications offers a unique and fulfilling career path. We want to attract the best and brightest individuals to our profession, and these videos highlight how our first first responders make a huge difference in people’s lives."

Click here to read more. 

This year's 9-1-1 Goes to Washington (#NENAGTW) is very important for several reasons. This is a new Congress, providing you with fresh opportunities to advance critical legislation. NENA’s two main legislative priorities for this year’s event are: Securing funding for Next Generation 9-1-1 (NG9-1-1) to ensure that all Americans have access to the best-possible 9-1-1 service no matter where they live, work, or travel and seeing 9-1-1 professionals reclassified as "Protective Service" occupation to validate the skilled, difficult work of the 100,000+ 9-1-1 professionals across the country.

Through #NENAGTW's unique combination of education and attendee-led dialogue with elected and appointed officials, you have the opportunity to move these two critical issues forward in the halls of Congress and beyond.

Click here to register, here to book a room at our recently-added overflow hotel, the DoubleTree Crystal City, and here to learn more about #NENAGTW. 

NENA is happy to announce the availability of fifty Gold Line Telecommunicator Continuing Education Scholarships!

This scholarship opportunity is open to any telecommunicator, call taker, or dispatcher with at least one year of experience and in good standing with his or her current employer. Supervisory and other managerial personnel are not eligible for this award, nor are previous recipients. Each Telecommunicator Continuing Education Scholarship recipient receives:

• Complimentary registration to the NENA 2023 Conference & Expo;
• Complimentary registration for a one-day pre-conference course of choice at NENA 2023; and
• A $1,000 travel stipend.

To be eligible for a scholarship, you must complete and submit the scholarship application and provide a current resume. Applications will be accepted through March 31, 2023. Scholarship winners will be notified no later than late-April.

The William E. Stanton Award is NENA's highest honor. It is bestowed upon an individual who has not only excelled in his or her everyday job, but has gone above and beyond to further NENA's goals. Nominations for this prestigious annual award are now open.

Click here for additional information on the award, including criteria, past recipients and more. Click here to submit your nomination online. The deadline for nominations is March 31, 2023.

The NENA Partner in Education Recognition (PIER) Program honors PSAPs with an exceptional dedication to education. To receive a PIER certificate, an agency must demonstrate a commitment to improving the knowledge, skills, and abilities of all employees, from new hires to center leadership, through continuous and ongoing professional-development activities. An agency earns the PIER certificate by meeting eligibility requirements and by submitting an application with supporting documentation. PIER-certified PSAPs can maintain their status by recertifying every four years.  

Click here to learn more. 

It’s time to renew your NENA membership! Renewal takes just a few quick steps:

1. Simply log in to the NENA website. 
2. Go to your Manage Profile page. 
3. Click on Membership under the "Account History" header to view your renewal options. 
4. Pay online by check or credit card.
5. Print out a receipt for your records.

Don’t forget, group memberships are a great way to share all that NENA has to offer with everyone in your organization. If you're retired (and have been a NENA member for at least 12 years), you can apply for our "Retired" member category. Click here for details.

NENA has established a scholarship program to honor the commitment of William "Bill" McMurray, ENP, Past President, to the mission of NENA and 9-1-1 education. The scholarship will be awarded for the NENA 2023 Conference & Expo, and covers the conference registration fee and four nights of lodging at a conference hotel (to be determined by NENA upon awarding of scholarship). Travel expenses to and from the conference and meals are not included in this award.

Please visit the scholarship webpage for information about the criteria, application procedure, and responsibilities. Click here to submit your application online. The application deadline is March 31, 2023.

For more than two decades, NENA’s Emergency Number Professional (ENP) program has certified excellence in 9-1-1. Those who hold this prestigious designation have shown a commitment to the public safety profession by meeting experience and participation benchmarks and demonstrated an in-depth and comprehensive knowledge of 9-1-1 technology and operations by passing the ENP examination.

Whenever you're taking the exam, being part of a study group is a great way to prepare. Those who have taken the ENP exam will tell you that study groups are an invaluable resource. There are several study groups currently underway in advance of the April ENP examination, including those offered by On Scene First and Mission Critical Partners. Learn more about these and other groups here.

For more information on how you can achieve this prestigious professional designation, visit the ENP webpage. 

*ILO stands for Instructor-Led Online

Visit the NENA Education Calendar to see additional upcoming classes in your area and online! 

NENA is pleased to welcome Sandy Dyre, ENP to the team as the association’s new Committee Resource Manager. With more than thirty years of experience in public safety, Dyre brings a wealth of knowledge and skills to NENA.

In her new role, Dyre will be responsible for overseeing the NENA Development Group's (NDG) standards-development activities, which include helping shepherd NENA documents through the NENA and ANSI (American National Standards Institute) processes, mentoring new members to the standards-development community, and supporting the NDG as a body. 

Click here to read more.