The NENA Partner in Education Recognition (PIER) Program honors PSAPs with an exceptional dedication to education. To receive a PIER certificate, an agency must demonstrate a commitment to improving the knowledge, skills, and abilities of all employees, from new hires to center leadership, through continuous and ongoing professional-development activities. An agency earns the PIER certificate by meeting eligibility requirements and by submitting an application with supporting documentation. PIER-certified PSAPs can maintain their status by recertifying every four years.  

Click here to learn more. 

9-1-1 Goes to Washington (#NENAGTW) brings you and hundreds of your fellow 9-1-1 professionals together with government leaders in our nation's capital to address today's most pressing 9-1-1 and emergency communications issues. #NENAGTW is the only event where you learn about the policy challenges facing 9-1-1 and then take immediate action to address them through dialogue with your elected and appointed officials.

#NENAGTW offers you a significant opportunity to shape the nation’s emergency communications policy agenda. In order to address the needs of today’s 9-1-1 systems while laying the regulatory and legislative groundwork for next-generation systems, you must understand today’s 9-1-1 policy landscape and take an active role in educating policymakers to shape the laws and rules of tomorrow. At #NENAGTW, you will do both. Join us for a dynamic, interactive program where you receive:

• The inside information you need to shape the 9-1-1 and emergency communications agendas for the Administration and Congress;
• Critical knowledge of federal and state 9-1-1, homeland security, and emergency communications legislation, regulation, and policy initiatives; and
• An opportunity to speak directly with members of Congress, administration officials, and key staff to make your voice heard on behalf of the entire 9-1-1 community. 

Click here to register, here to book your housing, and here to learn more. 

It’s time to renew your NENA membership! Renewal takes just a few quick steps:

1. Simply log in to the NENA website. 
2. Go to your Manage Profile page. 
3. Click on Membership under the "Account History" header to view your renewal options. 
4. Pay online by check or credit card.
5. Print out a receipt for your records.

Don’t forget, group memberships are a great way to share all that NENA has to offer with everyone in your organization. If you're retired (and have been a NENA member for at least 12 years), you can apply for our "Retired" member category. Click here for details.

For more than two decades, NENA’s Emergency Number Professional (ENP) program has certified excellence in 9-1-1. Those who hold this prestigious designation have shown a commitment to the public safety profession by meeting experience and participation benchmarks and demonstrated an in-depth and comprehensive knowledge of 9-1-1 technology and operations by passing the ENP examination.

Whether you're taking the exam this winter or later in the year, being part of a study group is a great way to prepare. Those who have taken the ENP exam will tell you that study groups are an invaluable resource. Mission Critical Partner's next session starts January 23. Learn more about this and other groups here.

For more information on how you can achieve this prestigious professional designation, visit the ENP webpage. 

Your PSAP’s culture impacts not just day-to-day operations, but affects recruiting, retention, and succession planning. Join us for this exciting, progressive webinar and leave enthusiastic about what you can do to immediately create positive change for your team. You’ll learn:

• The results of research conducted on 30,000 young professionals in the US and what they are searching for;
• The secret recruiting resource already at your disposal and just waiting for you to activate it; and
• The essential elements reflecting the healthiest workforce cultures in the world.  

Can't attend on the 25th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

Presenter: Dr. Renee Thornton – Pathfinder Resilience

CEUs: Attend this webinar and receive one-half ENP re-certification point towards the twelve-point maximum for NENA courses in the Professional Development CEU/Course Credits section.

Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration.

Questions? Contact Amanda Tegtmeyer with the NENA Education team.

*ILO stands for Instructor-Led Online

Visit the NENA Education Calendar to see additional upcoming classes in your area and online!