It's time to submit your application if you plan to sit for the exam during the October testing window! You have a choice of going to one of many nearby testing centers, all conforming to COVID precautions, or testing remotely. Applications are due by September 2.

Click here to learn more. After the October testing window, the next examination period is in February of 2023, with applications due by January 6. 

A Crisis Intervention Team (CIT) program consists of law enforcement officers who receive intensive, specialized training on dealing with individuals with mental illnesses or other behavioral disabilities. Because telecommunicators are usually the first point of contact before help arrives on scene, mental-health-disorder awareness is crucial, as is the ability to work effectively with CITs. Attend this webinar to learn:

• The basics of how Crisis Intervention Teams work;
• The telecommunicator’s role in the de-escalation process; and
• New laws that are changing how calls regarding mental-health crises are handled and dispatched.

This month’s #WebinarWednesday is brought to you by GeoComm.

Can't attend on the 31st? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

Presenter: Ariana Kitty, ENP – Northwest Central 9-1-1 System (IL)

CEUs: Attend this webinar and receive one-half ENP re-certification point towards the twelve-point maximum for NENA courses in the Professional Development CEU/Course Credits section.

Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration.

Questions? Contact Amanda Tegtmeyer with the NENA Education team.

*ILO stands for Instructor-Led Online

Visit the NENA Education Calendar to see additional upcoming classes in your area and online! 

The Emergency Incident Data Object (EIDO) is the JavaScript Object Notation (JSON) object that contains incident and related information intended to be passed between Functional Elements (FEs) for the stated purpose of processing emergency incidents, such as for use with systems handling 9-1-1 calls. EIDO itself constitutes a comprehensive mechanism for passing needed critical information fields between FEs and subsequently incident processing stakeholders. Without an equally reliable method of transport, EIDOs would be left stranded inside proprietary boxes or on disparate islands.

The Standard for the Conveyance of Emergency Incident Data Objects defines a transport model for the secure, verified, and reliable delivery of EIDOs, both during the processing of emergency calls and thereafter. This version of EIDO Conveyance provides for a model of subscribers and notifiers that supports optional settings and filters used to set flow characteristics or limit notifications associated with incidents in which the subscriber is interested. EIDO Conveyance also provides a mechanism for on-demand requests for incident data.

Download the document and submit comments by going here and then selecting "Add a Comment" from the "Document Actions" icon. When submitting comments, please include the following: 1) Line number(s) associated with each comment; 2) a brief explanation of the comment; and 3) suggested resolution of each comment. Please complete all requested data and click "Save," or, if submitting multiple comments, click "Save and Add Another." If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, or incorrect references/links to documents, please document them under one comment and list the page and line number for each.

All comments are due by September 11, 2022. You may contact the NENA Committee Resource Manager with any questions or concerns.

The NG9-1-1 Institute works with the Congressional NextGen 911 Caucus to promote deployment of advanced and effective 9-1-1 and Next Generation 9-1-1 services throughout the nation. Founded in 2003, the Institute continues to be a valued resource for Members of Congress and their staff.

The Institute seeks nominees for its upcoming election in the following categories:

• Consumer Telco
• Member-At-Large

The Institute welcomes the nomination (including self-nomination) of prospective Board Members who are committed to the mission of the NG9-1-1 Institute and are prepared to dedicate themselves in the service of the organization. Institute Board Members are expected to: 

• Contribute on a national board to exercise governance, abide by fiduciary functions, and be active in carrying out the mission of the Institute;
• Become more fully informed on the various activities of the Institute, the Congressional NextGen 911 Caucus, other related and cooperating Non-Governmental Organizations (NGO’s), and the partners of the organization;
• Promote the NG9-1-1 Institute and the advancement of emergency services nationwide;
• Support an organization that works to educate the public and Congress on the issues facing emergency communications;
• Assist the Congressional NextGen 911 Caucus in their mission of advancing 9-1-1 services nationwide; and
• Recognize individuals for their heroism and leadership in the public safety field.

Click here to learn more and submit a nomination by September 9.

The Wellness Resources Work Group seeks volunteers to assist in locating, reviewing, and vetting wellness resources for the NENA Wellness Continuum. Resources could be videos, podcasts, articles, or other wellness-themed media. Resource work group members are also responsible for testing links within the Continuum to make sure all of the content links are accessible and easily found by members. Finally, the Resource Work Group members may be asked to help create resources, such as information documents and training materials, based on the work products developed by other groups within the Wellness Committee. 

Click here to volunteer.