Thanks to all who helped make #NENA2022 such an amazing event! A big thanks goes out to our sponsors, speakers, exhibitors, volunteers, and especially the attendees who took the time out of their busy lives to join us in Louisville!

Thank you to everyone who helped us raise more than $30,000 for 9-1-1 scholarships during the conference, including our donation-match partners, RapidSOS and T-Mobile! You can help us provide even more vital training opportunities to members of our 9-1-1 family by texting NENA to 91999 and clicking the link in the reply message to complete your donation!

Head over to the NENA Facebook page for more than 1,000 pictures from the conference and our seventh-annual Run for 9-1-1.

Join us in congratulating our new Board of Directors President, Laurie Anderson, ENP.

See videos that celebrate our award winners, recognize our Gold Line and Women in 9-1-1 scholarship recipients, acknowledge the first-ever Partner in Education Recognition (PIER) program certificate recipient, and show off highlights of the conference. You can also read a feature interview with this year's Stanton Award Winner, Guy Caron.

Couldn't make it to the conference or want to view recordings of sessions you missed? The NENA 2022 Live Learning Center, sponsored by Sinch, is now available!

It's never too late to explore the expo hall! Check out the exhibitor roster and visit their websites.

Plan now to join us in Grapevine, TX for #NENA2023!

2022 looks to be a record-setting year for new ENPs. ENPs have always been leaders in the 9-1-1 profession, in their PSAPs, and at state and national levels. Join over 1,700 current ENPs to make positive changes that improve the level and quality of service and accelerate the transition to NG9-1-1.

Now is the time to start planning to sit for the exam during the October testing window. You have a choice of going to one of many nearby testing centers, all conforming to COVID precautions, or testing remotely. Applications are due by September 2.

Click here to learn more. 

Those who have taken the ENP exam will tell you that study groups are an invaluable resource. Set yourself up for success by participating in one of our free study groups! On Scene First's next session starts July 1 and MCP's starts July 25. Learn more about these and other groups here. 

Texas NENA is selling "One Community, One Family" t-shirts, with all proceeds benefitting Uvalde PD Dispatchers. 

Click here to order yours. 

Navigating Adversity is a self-care online training course that puts you in the driver seat of your personal and professional wellbeing. By tactically pairing the most common adversities you’ll face throughout your career with the dimensions of human health and wellbeing proven to overcome each, this is the only validated, whole-life wellness-training course that delivers true resilience as the outcome.

Created by a crisis intervention psychologist, Navigating Adversity has been validated and peer-reviewed at the highest academic levels. Over the course of eight weeks, you’ll be given evidence-based tools that you can apply to your daily routines and immediately begin living your best life.

Starting and finishing with a thorough wellness questionnaire, you’ll know from day one which area of your life needs the most focus and where you’re overflowing with resources. We believe that the person best equipped to affect change in your life is you, so we created a course designed specifically to meet your needs as a 9-1-1 professional.

Evidence-based, confidential, peer-mentored, and 100% virtual. Make 2022 the year of you and register today!

The new president of NENA: The 9-1-1 Association is a nearly-three-decade veteran of 9-1-1 operations in Florida, with a passion for collaboration and tackling big challenges.

Laurie Anderson, ENP, is the 9-1-1 Coordinator at the Charlotte County (FL) Sheriff's Office. She and the rest of the new 2022-2023 Board of Directors were sworn in on June 15 at the NENA 2022 Conference and Expo in Louisville, Kentucky. Anderson now leads the organization’s more than 18,000 members in advancing NENA’s mission to improve 9-1-1 through research, standards development, training, education, outreach, and advocacy.

In remarks to the conference, Anderson emphasized the need for 9-1-1 professionals to support their peers. "I want you to remember the challenges you have faced in your career," she said. "Remember the hardships and pay it forward. Assist those who are new to our profession. Help your colleagues learn, excel, and lead.  Let them know that the challenges that they are facing today can be overcome by embracing challenges and working through them." 

Click here to read more. 

The ANSI-approved Advanced Automatic Crash Notification (AACN) Vehicle Emergency Data Set (VEDS) Standard provides a standardized data set to deliver vehicle and incident data to emergency communication centers and responders. AACN calls, also called telematics calls, are emergency calls placed by vehicles or Telematic Service Providers (TSPs), initiated either automatically or manually, providing voice communication and simultaneously conveying telematics data. This standard is version 3.1 of VEDS and includes data field prioritization and other enhancements.

The NENA i3 Standard for Next Generation 9‑1‑1 specifies how Next-Generation AACN (NG-AACN) calls are initiated, identified and processed. In an NG-AACN call, VEDS arrives with the call set-up, eliminating delay, simplifying handling of such calls and reducing the training burden. The timely and accurate dispatch of medical assistance can shorten time-to-treat, reducing the risk of morbidity and mortality. VEDS speeds up analysis of crash or other vehicle incident severity, allowing for faster and more accurate dispatch. For example, VEDS allows assessment of the likelihood of severe injury (based on CDC data), the number of passengers, etc.

The NG9-1-1 Call Processing Metrics Standard defines normalized NG9‑1‑1 call processing metrics for computing useful statistics so that independent implementations can derive the same comparable measurements. It has been updated to support the implementations of NG9-1-1 Call Processing Metrics consistent with the NENA i3 Standard for Next Generation 9-1-1 and to add metrics from the soon-to-be-released Conveyance of EIDO Standard.

The document can be downloaded and comments submitted by going here and then selecting "Add a Comment" from the "Document Actions" icon. All comments are due by July 11, 2022.

You may contact the NENA Committee Resource Manager with any questions or concerns.