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Latest News
Happy TC Week from the NENA staff and board! Thank you for all you do to keep our communities safe! Visit the NENA Facebook page to view and share TC Week videos and messages of appreciation. Join your fellow NENA members for a special virtual happy hour as we continue to celebrate National 9-1-1 Education month and share highlights from this year's TC Week! Let’s meet up to celebrate you, recognize your peers, and together say #thankyou911 with a special presentation to NENA's Gold Line Scholarship program from our friends at Motorola Solutions! Click here to join on the 21st at 6PM Eastern! As we approach TC Week, NENA encourages you to honor the telecommunicators who help our communities every day! The 9-1-1 Telecommunicator Tree of Life website provides an easy and visual way to recognize the dedication, commitment, and impact of 9-1-1 professionals. The "tree of life" concept has been used in 9-1-1 centers nationwide to celebrate successes, with a new "leaf" recognizing the lives impacted through quick dispatching of help or calm instructions about how to tie a tourniquet, provide CPR, or even deliver a baby. Join the effort and recognize a deserving 911 telecommunicator by adding a "leaf" to the Tree of Life in their honor:
There is no limit to the number of telecommunicators you can recognize, so honor a telecommunicator today!
Learn, Grow, Connect, & Discover at NENA 2022! Click here to register and here to book your housing. Register for the Run for 9-1-1, too! The run/walk promotes healthy living among 9-1-1 professionals, gives the greater Lousiville community, and supporters from around the country, a chance to say "thank you" to 9-1-1, and generates funds for scholarships and 9-1-1 training opportunities. Click here to register. NENA is proud to offer four Women In 9-1-1 Alliance Scholarships to attend the upcoming NENA 2022 Conference & Expo in Louisville! Each winner receives up to $2,500 in reimbursement for eligible expenses (conference registration fees, transportation, and housing). Food and per-diem costs are not covered. Eligibility:
To apply:
Thank you to our WIN Scholarship sponsors, Comcast and T-Mobile! The Advanced Automatic Collision Notification (AACN) Vehicle Emergency Data Set (VEDS) Standard provides a common data set that can be used to deliver AACN data to emergency communication centers and field responders. AACN data set determines useful and critical data elements needed to provide an efficient emergency response to vehicle emergency incidents. Email your comments (and provide a copy to psa@ansi.org) by April 25, 2022.
Having adjudicated all comments, the NENA Standard for Social Media Emergency Requests document is now considered "stable." Per NENA IPR & Antitrust Policy, Section 4.5.1 "Stable Form Notice" is being issued and can be viewed here.
Training Update
05.03.22 | (3-day course) | 9-1-1 Center Supervisor Program | Arlington Heights, IL | Register
05.05.22 | Disaster Planning for the PSAP | ILO* | Register
05.09.22 | (5-day course) | Center Manager Certification Program (CMCP) | Everett, WA | Register
05.12.22 | Recruit, Hire, Retain, & Promote for Success | ILO* | Register
05.18.22 | Comm Center Staffing Workshop | Virginia Beach, VA | Register
05.19.22 | Advanced Police Dispatching | ILO* | Register
05.23.22 | Advanced Police Dispatching | Paramus, NJ | Register
05.23.22 | (3-day course) | Center Training Officer (CTO) Program | Winchester, VA | Register *ILO stands for Instructor-Led Online
Visit the NENA Education Calendar to see additional upcoming classes in your area and online!
Association Business
Pursuant to NENA's Bylaws, notice is hereby given that the membership of the National Emergency Number Association will hold an annual meeting during the NENA 2022 Conference & Expo at 5:15PM on Sunday, June 12, 2022 in room M100/103 of the Kentucky International Convention Center. The membership is advised of the following agenda: I. Announcement of next annual conference site and dates
Document Announcements
The NENA Managing & Monitoring NG9‑1‑1 Information Document provides guidance to 9‑1‑1 Authorities at all levels, and to their vendors, on considerations and best practices for monitoring and managing NG9‑1‑1 services and infrastructure. The document covers end-state NG9‑1‑1 deployments and transitional deployments moving toward full NG9‑1‑1 functionality. This document contains information and advice; it does not contain requirements or specifications. The document is separated into two sections: one for state, province, or regional authorities, and one for responding agency authorities like Public Safety Answering Points and Emergency Communication Centers. As this is a 2nd public review, only the highlighted text is open for comment. Members of the Working Group can download the document and submit comments by going here and selecting "Add a Comment" from the "Edit" icon. Others can download the document and submit comments by going here and then selecting "Add a Comment" from the "Document Actions" icon. When submitting comments, please include 1) the line number(s) associated with each comment; 2) a brief explanation of the comment(s); and 3) suggested resolution(s) for each comment. Please complete all requested data and click "Save," or, if submitting multiple comments, click "Save and Add Another." If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, or incorrect references/links, please document them under one comment and list the page and line number for each. All comments are due by May 13, 2022. Contact the NENA Committee Resource Manager with any questions or concerns.
The NENA Next Generation 9-1-1 (NG9-1-1) United States Civic Location Data Exchange Format (CLDXF) Standard provides a definitive set of core civic location data elements that support emergency response and supports the exchange of United States civic location information related to 9-1-1 calls, both within the US and internationally, by defining the detailed data elements needed for location data exchange. As this is a second public review, only the highlighted text is open for comment. Members of the Working Group can download the document and submit comments by going here and selecting "Add a Comment" from the "Edit" icon. Others can download the document and submit comments by going here and then selecting "Add a Comment" from the "Document Actions" icon. When submitting comments, please include 1) the line number(s) associated with each comment; 2) a brief explanation of the comment(s); and 3) suggested resolution(s) for each comment. Please complete all requested data and click "Save," or, if submitting multiple comments, click "Save and Add Another." If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, or incorrect references/links, please document them under one comment and list the page and line number for each. All comments are due by May 10, 2022. Contact the NENA Committee Resource Manager with any questions or concerns. The NENA Requirements for 3D GIS for E9‑1‑1 and NG9‑1‑1 document sets forth guidelines and requirements for operationalizing three-dimensional location in NG9‑1‑1 and E9‑1‑1. It is the intent that the requirements and guidelines in this document will be adopted in whole or in part in future NENA and IETF standards. Additionally, this document is intended to provide interim guidelines and requirements in advance of standardization. Members of the Working Group can download the document and submit comments by going here and selecting "Add a Comment" from the "Edit" icon. Others can download the document and submit comments by going here and then selecting "Add a Comment" from the "Document Actions" icon. When submitting comments, please include 1) the line number(s) associated with each comment; 2) a brief explanation of the comment(s); and 3) suggested resolution(s) for each comment. Please complete all requested data and click "Save," or, if submitting multiple comments, click "Save and Add Another." If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, or incorrect references/links, please document them under one comment and list the page and line number for each. All comments are due by April 29, 2022. Contact the NENA Committee Resource Manager with any questions or concerns. Volunteers Wanted
Volunteers are sought to actively contribute and participate in the next phase of updating the ANSI accredited NENA Standards for 9-1-1 Professional Education. This work will provide standards related to 9-1-1 professional education to aid in the development of degree programs for 9-1-1 public safety communications personnel and individuals who work on 9-1-1 systems. This effort will ensure the 9-1-1 industry has a reliable work force both for PSAP operations and to manage, design, construct and maintain the 9-1-1 system and its many components. This effort will also ensure that programs provide a basic level of knowledge and skill, no matter where they may be located. Click here to sign up!
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