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Register for free! | Schedule at a Glance

9-1-1 Goes to Washington (#NENAGTW) is going virtual for 2021! This FREE one-day event is your opportunity to hear from 9-1-1 public-policy experts and government leaders on today's most pressing 9-1-1 and emergency communications issues. Plan now to join us on Tuesday, April 13 where you will:

  • Learn how you can shape the national 9-1-1 agenda and move key legislation on NG9-1-1 funding (via the LIFT America Act) and telecommunicator reclassification (via the 911 SAVES Act) forward;
  • Hear directly from members of Congress, administration officials, the National 911 Office, and FCC staff about the nation's 9-1-1 policy landscape and Washington's emergency-communications priorities; and
  • Gain the skills you need to become an advocate for 9-1-1 in Washington... in-person, on the phone, or via Zoom!

Can't attend on the 13th? All sessions will be available for on-demand replay!

#NENAGTW Virtual Edition attendees earn one point towards ENP recertification.

NENA is happy to announce the availability of this year's Gold Line Telecommunicator Continuing Education Scholarships!

This scholarship opportunity is open to any telecommunicator, call taker, or dispatcher with at least one year of experience and in good standing with his or her current employer. Supervisory and other managerial personnel are not eligible for this award. Each Telecommunicator Continuing Education Scholarship recipient receives the following:

  • Complimentary registration to the NENA 2021 Conference & Expo
  • Complimentary registration for a one-day pre-conference course of choice at NENA 2021
  • A $1,000 travel stipend

To be eligible for a scholarship, you must complete and submit the scholarship application and provide a current resume. Applications will be accepted through April 2, 2021. Scholarship winners will be notified no later than late-April.

Click here to apply for a scholarship.

At NENA 2021, you will not only hear about the public safety issues of today and tomorrow, but also gain practical, real-world know-how that you can take home with you and put into action immediately. Featuring inspiring keynote speakers, more than ninety hours of breakout sessions that inform and empower, career-building courses and workshops with real-world applications, nightly networking events that help you make the right connections, and an Expo Hall showcasing cutting-edge products and services, NENA 2021 is the must-attend event of the year. Don’t miss your chance to be a part of it!

Click here to register and here to book your housing. 

Register Today for the 7th Annual Run for 9-1-1! 
Lace up your running or walking shoes in support of 9-1-1 training and wellness programs on Saturday, July 24, and participate in the 7th Annual "Run for 9-1-1" Charity 5K in Columbus, Ohio!

The run/walk promotes healthy living among 9-1-1 professionals, gives the greater Columbus community, and supporters from around the country, a chance to say "thank you" to 9-1-1, and generates funds for scholarships and 9-1-1 training opportunities. Click here to register.

Hexagon Corporate Marketing

The William E. Stanton Award is NENA's highest honor. It is bestowed upon an individual who has not only excelled in his or her everyday job, but has gone above and beyond to further NENA's goals. Nominations for this prestigious annual award are now open.

Click here for additional information on the award, including criteria, past recipients and more. Click here to submit your nomination online. The deadline for nominations is March 31, 2021.

NENA has established a scholarship program to honor the commitment of William "Bill" McMurray, ENP, Past President, to the mission of NENA and 9-1-1 education. The scholarship will be awarded for the NENA 2021 Conference & Expo, and covers the conference registration fee and four nights of lodging at a conference hotel (to be determined by NENA upon awarding of scholarship). Travel expenses to and from the conference and meals are not included in this award.

Please visit the scholarship webpage for information about the criteria, application procedure, and responsibilities. Click here to submit your application online. The application deadline is March 31, 2021.

It’s time to renew your NENA membership! You can do it in just a few quick steps: 

1. Simply log in to the NENA website. 
2. Go to your Manage Profile page. 
3. Click on Membership under the "Account History" header to view your renewal options. 
4. Pay online by check or credit card.
5. Print out a receipt for your records.


And don’t forget, group memberships are a great way to share all that NENA has to offer with everyone in your organization! And if you're retired (and have been a NENA member for at least 12 years), you can apply for our "Retired" member category. Click here for details.

The National Police Foundation, with support from The Starbucks Foundation and The Motorola Solutions Foundation, is pleased to announce the National First Responder COVID-19 Grant Relief Program. This program will allow first responders and survivors of first responders in underserved communities an opportunity to request a grant to reimburse select COVID-19 related expenses, such as mental health and wellness costs, (i.e., counseling services, suicide prevention), unanticipated dependent care, disinfecting services, and similar costs. These micro-grants may be awarded in an amount up to $1,000. 

First responders or family members interested in applying for a grant can review eligibility and apply here.

Discounted Cleaning Supplies From AvKARE
AvKARE is extending a discount code for all NENA members, 9-1-1 centers, and their employees on their most popular cleaning and disinfecting supplies through March 31, 2021 at store.avkare.com. The promo code "EMERGENCY" in all caps will yield a 25% discount ($50 minimum order, before the discount, and receive free shipping) on all Waltz D, Waltz Free, masks, and Victory Electrostatic Sprayers. 

COVID Resources
NENA's COVID-19 resource page contains items including PSAP-guidance documents, EMD protocols, on-demand webinars, CoOPs and planning checklists, event-planner assistance, public education graphics, health and hygiene best practices, and many more resources to support you and your work during this ever-evolving situation. This page is updated with new information as it becomes available. 

Do you have or know of other resources that should be posted? If so, you can contact NENA Communications Director Chris Nussman.

Training Update
Asking for Help Is Hard to Do
Wednesday, March 31 | 3PM Eastern (live) or On-Demand
FREE for NENA Members
Click here to register!

Our dispatchers and telecommunicators are asked to endure a great deal of stress on a daily basis, with many suffering in silence from its cumulative effects. This webinar discusses this difficult topic of asking for assistance, helps you identify the warning signs of mental fatigue, and shares available resources. Join us to learn about:

  • How to ask for help while maintaining confidentiality;
  • Where to find available mental-health resources; and
  • Info on how to best explain your work environment to mental-health providers.
Can't attend on the 31st? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

 

Presenters: Maureen Dieckmann – Moetivations, Inc | Sabrina Reider – Carbyne | Kelly Clarke – Vibrant Emotional Health

CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.

Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration.

Questions? Contact Amanda Tegtmeyer with the NENA Education team.

04.01.21 | Serving Equally: Removing Bias-based Inequities from 9-1-1 | ILO* | Register 
04.05.21 | (3-day course) | 9-1-1 Center Supervisor Program | Colorado Springs, CO | Register 
04.08.21 | Leadership in the 9-1-1 Center | ILO* | Register 
04.12.21 | Addressing for NG9-1-1 | ILO* | Register 
04.15.21 | Advanced Fire & EMS Dispatching | ILO* | Register 
04.19.21 | (3-day course) | Center Training Officer (CTO) Program | Franklin, IN | Register 
04.21.21 | Leadership in the 9-1-1 Center | ILO* | Register 
04.22.21 | Recruit, Hire, Retain, & Promote for Success | ILO* | Register 
04.23.21 | Preventing Telecommunicator Tunnel Vision | Castle Hayne, NC | Register 
04.29.21 | (5-day course) | Center Manager Certification Program (CMCP) | Wheaton, IL | Register 
05.06.21 | Preventing Telecommunicator Tunnel Vision | ILO* | Register 
 
*ILO stands for Instructor-Led Online
Association Business

Voting for NENA's 2021-22 Board of Directors opened on Monday, March 15. On that day, eligible members received an email with a direct link to NENA's online ballot along with voting instructions. If you believe you did not receive your ballot, then please check your spam folder. Contact Bri Robinson with any questions about your ballot.

Once a member logs in to the voting system, he or she is able to review the nominations and vote. After officially casting a vote, the voter is not able to change his or her vote or access the ballot again.

Click here to learn more about the election and view the candidates. 

Integrating all elements of the next generation public safety experience
Lumen®
Because data is the future of public safety, our NG9-1-1 platform will enable seamless integration, management, and protection of the expansive data available to public safety professionals to aid in the emergency response.  Our platform will help deliver all the functionality to securely manage all the new data.  This data will then be integrated into a single platform.
Learn more
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Document Announcements

NENA is pleased to announce that version 3 of the NENA i3 Standard for Next Generation 9-1-1, American National Standard Candidate NENA-STA-010.3-202Y, is available for a 3rd public review and comment. This standard provides detailed functional and interface specifications for Next-Generation 9-1-1 (NG9-1-1) and serves as the foundation for NENA’s suite of NG9-1-1 standards. As this is a 3rd public review, only the highlighted edits are open for comment.

You may both download this document for review and submit your comments here.

Version 3 includes key updates to NG9-1-1 infrastructure to ensure continued support for interoperability on a national and international scale. Version 3 changes include a move to a REST/JSON architecture for data interactions between functional elements and systems, improvements to security, major updates to the call bridging (Bridging Service), Discrepancy Reports, an Outgoing Call Interface Function, blind transfer support, updates to novel call types (including non-interactive calls and Advanced Automatic Crash Notifications [AACNs]), and more. Version 3 also incorporates a number of new IETF specifications and has made adjustments to addressing to harmonize schemes across Europe and North America.

i3 is an open standard developed with the contribution of a large community of industry, academic, and public-safety experts. NENA’s development process is always open to all.

Comments are due by April 18, 2021. Contact the NENA Committee Resource Manager with any questions.

Advanced NG-911 and P25 Recording Solutions
Eventide Inc®
Eventide’s NexLog DX-series recording solutions are the most reliable, comprehensive, and easy to use recording products for NG-911, P25 and other critical communications.  NexLog DX-series recorders are highly secure and integrate with many PSAP systems including RapidSOS, RapidDeploy, ProQA, CAD and NG-911.  The NexLog DX-Series recording software is 100% designed, developed, and supported by Eventide in the USA. 
Learn More
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Washington Briefing

Groups representing the state and local leaders of America’s 9-1-1 systems are pleased that the infrastructure bill being assembled in the U.S. House includes major funding for 9-1-1 system upgrades, but they are concerned that some provisions in the bill could undermine the rollout of Next Generation 9-1-1 (NG9-1-1).

In a March 19 letter to the leaders of the House Energy and Commerce Committee from NENA: The 9-1-1 Association and the National Association of State 9-1-1 Administrators (NASNA), the groups said, "We strongly support Congressional efforts to make the investments necessary to ensure an advanced and secure emergency communications infrastructure." But they added that Congress must make modifications to the LIFT America Act "or risk compromising NG9-1-1 for many years ahead."

Click here to read more.

Every Second Counts in Emergency Response
GeoComm®
Today public safety GIS data and location information is disparate, inconsistent, and expanding. Public Safety Location Intelligence® from GeoComm provides a new way to get the right location information, on the right map, for the right people, at the right time, in order to respond to emergency calls faster.
Download this article see why it's a crucial element of public safety 9-1-1 and response.
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Featured Job Openings

Systems Integration and Performance Analyst | Tarrant County 9-1-1 District | Fort Worth, TX
911 Telecommunicator | City of Naperville | Naperville, IL
Deputy Director | Sumner County 9-1-1 Communication Center | Gallatin, TN
Public Safety Communications Manager | City of Beverly Hills | Beverly Hills, CA

See these jobs, and many more, here!