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Latest News
Register for free! | Schedule at a Glance 9-1-1 Goes to Washington (#NENAGTW) is going virtual for 2021! This FREE one-day event is your opportunity to hear from 9-1-1 public-policy experts and government leaders on today's most pressing 9-1-1 and emergency communications issues. Plan now to join us on Tuesday, April 13 where you will:
Can't attend on the 13th? All sessions will be available for on-demand replay! #NENAGTW Virtual Edition attendees earn one point towards ENP recertification. NENA is happy to announce the availability of this year's Gold Line Telecommunicator Continuing Education Scholarships! This scholarship opportunity is open to any telecommunicator, call taker, or dispatcher with at least one year of experience and in good standing with his or her current employer. Supervisory and other managerial personnel are not eligible for this award. Each Telecommunicator Continuing Education Scholarship recipient receives the following:
To be eligible for a scholarship, you must complete and submit the scholarship application and provide a current resume. Applications will be accepted through April 2, 2021. Scholarship winners will be notified no later than late-April. Click here to apply for a scholarship. At NENA 2021, you will not only hear about the public safety issues of today and tomorrow, but also gain practical, real-world know-how that you can take home with you and put into action immediately. Featuring inspiring keynote speakers, more than ninety hours of breakout sessions that inform and empower, career-building courses and workshops with real-world applications, nightly networking events that help you make the right connections, and an Expo Hall showcasing cutting-edge products and services, NENA 2021 is the must-attend event of the year. Don’t miss your chance to be a part of it! Click here to register and here to book your housing. Register Today for the 7th Annual Run for 9-1-1! The run/walk promotes healthy living among 9-1-1 professionals, gives the greater Columbus community, and supporters from around the country, a chance to say "thank you" to 9-1-1, and generates funds for scholarships and 9-1-1 training opportunities. Click here to register. The William E. Stanton Award is NENA's highest honor. It is bestowed upon an individual who has not only excelled in his or her everyday job, but has gone above and beyond to further NENA's goals. Nominations for this prestigious annual award are now open. Click here for additional information on the award, including criteria, past recipients and more. Click here to submit your nomination online. The deadline for nominations is March 31, 2021. NENA has established a scholarship program to honor the commitment of William "Bill" McMurray, ENP, Past President, to the mission of NENA and 9-1-1 education. The scholarship will be awarded for the NENA 2021 Conference & Expo, and covers the conference registration fee and four nights of lodging at a conference hotel (to be determined by NENA upon awarding of scholarship). Travel expenses to and from the conference and meals are not included in this award. Please visit the scholarship webpage for information about the criteria, application procedure, and responsibilities. Click here to submit your application online. The application deadline is March 31, 2021. It’s time to renew your NENA membership! You can do it in just a few quick steps: 1. Simply log in to the NENA website.2. Go to your Manage Profile page. 3. Click on Membership under the "Account History" header to view your renewal options. 4. Pay online by check or credit card. 5. Print out a receipt for your records.
The National Police Foundation, with support from The Starbucks Foundation and The Motorola Solutions Foundation, is pleased to announce the National First Responder COVID-19 Grant Relief Program. This program will allow first responders and survivors of first responders in underserved communities an opportunity to request a grant to reimburse select COVID-19 related expenses, such as mental health and wellness costs, (i.e., counseling services, suicide prevention), unanticipated dependent care, disinfecting services, and similar costs. These micro-grants may be awarded in an amount up to $1,000. First responders or family members interested in applying for a grant can review eligibility and apply here. Discounted Cleaning Supplies From AvKARE COVID Resources Do you have or know of other resources that should be posted? If so, you can contact NENA Communications Director Chris Nussman. Training Update
Asking for Help Is Hard to Do
Wednesday, March 31 | 3PM Eastern (live) or On-Demand FREE for NENA Members Click here to register! Our dispatchers and telecommunicators are asked to endure a great deal of stress on a daily basis, with many suffering in silence from its cumulative effects. This webinar discusses this difficult topic of asking for assistance, helps you identify the warning signs of mental fatigue, and shares available resources. Join us to learn about:
Presenters: Maureen Dieckmann – Moetivations, Inc | Sabrina Reider – Carbyne | Kelly Clarke – Vibrant Emotional Health CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section. Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration. Questions? Contact Amanda Tegtmeyer with the NENA Education team. 04.01.21 | Serving Equally: Removing Bias-based Inequities from 9-1-1 | ILO* | Register
04.05.21 | (3-day course) | 9-1-1 Center Supervisor Program | Colorado Springs, CO | Register 04.08.21 | Leadership in the 9-1-1 Center | ILO* | Register
04.12.21 | Addressing for NG9-1-1 | ILO* | Register 04.15.21 | Advanced Fire & EMS Dispatching | ILO* | Register 04.19.21 | (3-day course) | Center Training Officer (CTO) Program | Franklin, IN | Register 04.21.21 | Leadership in the 9-1-1 Center | ILO* | Register 04.22.21 | Recruit, Hire, Retain, & Promote for Success | ILO* | Register
04.23.21 | Preventing Telecommunicator Tunnel Vision | Castle Hayne, NC | Register
04.29.21 | (5-day course) | Center Manager Certification Program (CMCP) | Wheaton, IL | Register
05.06.21 | Preventing Telecommunicator Tunnel Vision | ILO* | Register *ILO stands for Instructor-Led Online
Association Business
Voting for NENA's 2021-22 Board of Directors opened on Monday, March 15. On that day, eligible members received an email with a direct link to NENA's online ballot along with voting instructions. If you believe you did not receive your ballot, then please check your spam folder. Contact Bri Robinson with any questions about your ballot. Once a member logs in to the voting system, he or she is able to review the nominations and vote. After officially casting a vote, the voter is not able to change his or her vote or access the ballot again. Click here to learn more about the election and view the candidates.
Document Announcements
NENA is pleased to announce that version 3 of the NENA i3 Standard for Next Generation 9-1-1, American National Standard Candidate NENA-STA-010.3-202Y, is available for a 3rd public review and comment. This standard provides detailed functional and interface specifications for Next-Generation 9-1-1 (NG9-1-1) and serves as the foundation for NENA’s suite of NG9-1-1 standards. As this is a 3rd public review, only the highlighted edits are open for comment. You may both download this document for review and submit your comments here. Version 3 includes key updates to NG9-1-1 infrastructure to ensure continued support for interoperability on a national and international scale. Version 3 changes include a move to a REST/JSON architecture for data interactions between functional elements and systems, improvements to security, major updates to the call bridging (Bridging Service), Discrepancy Reports, an Outgoing Call Interface Function, blind transfer support, updates to novel call types (including non-interactive calls and Advanced Automatic Crash Notifications [AACNs]), and more. Version 3 also incorporates a number of new IETF specifications and has made adjustments to addressing to harmonize schemes across Europe and North America. i3 is an open standard developed with the contribution of a large community of industry, academic, and public-safety experts. NENA’s development process is always open to all. Comments are due by April 18, 2021. Contact the NENA Committee Resource Manager with any questions.
Washington Briefing
Groups representing the state and local leaders of America’s 9-1-1 systems are pleased that the infrastructure bill being assembled in the U.S. House includes major funding for 9-1-1 system upgrades, but they are concerned that some provisions in the bill could undermine the rollout of Next Generation 9-1-1 (NG9-1-1). In a March 19 letter to the leaders of the House Energy and Commerce Committee from NENA: The 9-1-1 Association and the National Association of State 9-1-1 Administrators (NASNA), the groups said, "We strongly support Congressional efforts to make the investments necessary to ensure an advanced and secure emergency communications infrastructure." But they added that Congress must make modifications to the LIFT America Act "or risk compromising NG9-1-1 for many years ahead." Click here to read more.
Featured Job Openings
Systems Integration and Performance Analyst | Tarrant County 9-1-1 District | Fort Worth, TX |
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