NENA dispatch
Comtech Safety & Security Technologies
Latest News

It’s time to renew your NENA membership! You can do it in just a few quick steps: 

1. Simply log in to the NENA website. 
2. Go to your Manage Profile page. 
3. Click on Membership under the "Account History" header to view your renewal options. 
4. Pay online by check or credit card.
5. Print out a receipt for your records.


And don’t forget, group memberships are a great way to share all that NENA has to offer with everyone in your organization! And if you're retired (and have been a NENA member for at least 12 years), you can apply for our "Retired" member category. Click here for details.

In an effort to develop and promote cybersecurity awareness and resources within the 9-1-1 community, NENA: The 9-1-1 Association and the Center for Internet Security, Inc.® (CIS®) have adopted a Memorandum of Understanding (MoU) to guide joint initiatives and encourage best practices between the two organizations.

Currently, the Next Generation 9-1-1 (NG9-1-1) systems that are being deployed across the nation enable faster more accurate data sharing, increased system resiliency, and improved dispatching capabilities. However, the IP-based nature of NG9-1-1 also introduces more potential points of cyber vulnerability. Under the MoU, NENA and CIS will develop and distribute cybersecurity guidelines for NG9-1-1, as well as for legacy 9-1-1 systems. These two groups also plan to cohost a 9-1-1 cybersecurity summit in late 2021 or early 2022.

Click here to read more. 

The Industry Council for Emergency Response Technologies (iCERT) is engaged in a review of data integration in the public-safety ecosystem. They're seeking your help in achieving the goal of better understanding 9-1-1 data use so that effective technology enablers can be developed to help eliminate data roadblocks and silos.

Click here to take the ten-minute survey by February 5. All personally-identifiable information (such as email address) is only used to validate survey completion and all individual responses are confidential.

Hexagon Corporate Marketing

Dennis Welch has written a powerful song called "Why Not Me?" that is currently on the Grammy ballot. It beat out more than 1,300 songs to make it to the 150-song short list. It has also been adopted as an anthem by two NBA teams, and has placed well on all the charts that the music industry maintains.

The singer who recorded the song, Tony Mantor, wanted to make a video dedicated to first responders featuring the song. You can watch it here. Tony is also donating the majority of the proceeds from the download of the song to first-responder groups. One-third of the royalties will go to NENA's Gold Line Scholarship Fund to offer more scholarships and support for our 9-1-1 family.

For only $1.29, you can download this song from Apple Music and listen to it anytime. A lot of $1.29 downloads means we’ll be able to give back a lot to telecommunicators, so please share and spread the word!

The National Police Foundation, with support from The Starbucks Foundation and The Motorola Solutions Foundation, is pleased to announce the National First Responder COVID-19 Grant Relief Program. This program will allow first responders and survivors of first responders in underserved communities an opportunity to request a grant to reimburse select COVID-19 related expenses, such as mental health and wellness costs, (i.e., counseling services, suicide prevention), unanticipated dependent care, disinfecting services, and similar costs. These micro-grants may be awarded in an amount up to $1,000. 

First responders or family members interested in applying for a grant can review eligibility and apply here.

As NENA continues to closely monitor the coronavirus (COVID-19) outbreak, we have developed a list of resources for members, chapters, and the greater 9-1-1 community.

NENA's COVID-19 resource page contains items including PSAP-guidance documents, EMD protocols, on-demand webinars, CoOPs and planning checklists, event-planner assistance, public education graphics, health and hygiene best practices, and many more resources to support you and your work during this ever-evolving situation. This page is updated with new information as it becomes available. 

Do you have or know of other resources that should be posted? If so, you can contact NENA Communications Director Chris Nussman.

Training Update

Road Centerlines: Required & More Important Than You Think!
Wednesday, January 27 | 4PM Eastern (live) or On-Demand
FREE for NENA Members
Click here to register!

Road Centerlines (RCLs) are a "required" NG9-1-1 layer. Are yours good enough for use in NG9-1-1 call-routing determination? What is "good enough," and, if yours are not, then how do you make them so? Join us for the first #WebinarWednesday of 2021 where you’ll learn: 

  • Why GIS road centerlines are still important, and will continue to be;
  • What producers/consumers of road centerlines should be aware of in their structure; and
  • What NENA is currently addressing in its ongoing road centerline stewardship workgroup and how you can participate in the process.

Can't attend on the 27th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

Presenter: Richard Kelly – 911 Datamaster Inc.

CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.

Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration.

Questions? Contact Amanda Tegtmeyer with the NENA Education team.

02.02.21 | Liability Issues in the 9-1-1 Center | Castle Hayne, NC | Register 
02.04.21 | Quality Assurance: Achieving QA/QI in the PSAP | ILO* | Register 
02.08.21 | 9-1-1 Customer Service: Takes Seconds, Saves Minutes | Des Plaines, IL | Register 
02.11.21 | Leadership in the 9-1-1 Center | ILO* | Register 
02.15.21 | (3-day course) | 9-1-1 Center Supervisor Program | Wheaton, IL | Register 
02.18.21 | Tactical Dispatch for the Telecommunicator | ILO* | Register 
02.22.21 | 9-1-1 Customer Service: Takes Seconds, Saves Minutes | Des Plaines, IL | Register 
02.25.21 | Preventing Telecommunicator Tunnel Vision | ILO* | Register
 
*ILO stands for Instructor-Led Online
Featured Job Openings

Emergency Communications Center Manager | Routt County Communications | Routt County, CO
Principal Engineer, Systems | Zetron, Inc | Redmond, WA
Dispatch Shift Supervisor | Los Alamos County | Los Alamos, CA
Manager III (Deputy Director, Communication Division), Grade M3 | Montgomery County Police Department | Gaithersburg, MD

See these jobs, and many more, here!