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It’s time to renew your NENA membership! You can do it in just a few quick steps: 

1. Simply log in to the NENA website. 
2. Go to your Manage Profile page. 
3. Click on Membership under the "Account History" header to view your renewal options. 
4. Pay online by check or credit card.
5. Print out a receipt for your records.


And don’t forget, group memberships are a great way to share all that NENA has to offer with everyone in your organization! And if you're retired (and have been a NENA member for at least twelve years), you can apply for our "Retired" member category. Click here for details.

From now through December 4, NENA is accepting session proposals for the NENA 2021 Conference & Expo taking place at the Greater Columbus Convention Center in Columbus, OH from June 26 - July 1.

Presenting a session at NENA 2021 is an excellent opportunity to share your knowledge and experience with an audience of 9-1-1 professionals eager to gain and share information. It is also your chance to give back to the profession and help inspire, inform, and educate attendees on a variety of important issues.

Click here to learn more and submit your proposal.

The NG9-1-1 Interoperability Oversight Commission (NIOC) is pleased to announce release of a Request for Proposals (RFP) for the Forest Guide. The Forest Guide is a core functional element in IETF and NG9-1-1 standards to allow for transfer of calls between disparate ESInets.

The Forest Guide’s functionality is described in IETF 5582 and a Forest Guide for NG9-1-1 is specified in NENA’s i3 Standard for NG9-1-1. The Forest Guide is a LoST server which contains mappings of other LoST servers. In NG9-1-1, the Forest Guide will be queried by an Emergency Call Routing Function (ECRF) which the ECRF receives a query for a location for which it has no mappings, such as a location in a distant state; the Forest Guide will in turn provide the ECRF with routing information to route the call.

More info is available here.

Additionally, NIOC is assembling an RFP review committee to assist in reviewing and scoring RFPs. If you are interested in volunteering, please email rfp@ng911ioc.org. Volunteers from across the public-safety spectrum – including engineers, programmers, vendor representatives, government officials, telecommunicators, and academics – are welcomed.

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The NG9-1-1 Interoperability Oversight Commission (NIOC) is pleased to announce completion of Version 1.0 of the Certificate Policy (CP) for the NG9-1-1 Public Key Infrastructure (PKI). This initial PKI provides a uniform standardized method for securely expressing one’s type, identity, role, and agency affiliation within the NG9-1-1 ecosystem. This system is designed to provide for seamless and secure interoperability between disparate 9-1-1 entities within the NG9-1-1 trust chain. NG9-1-1 standards have called for a PKI from the beginning, but it is only now being implemented. Completion of this CP is a landmark achievement in the path to reaching end-state NG9-1-1.

Click here to read more. 

As NENA continues to closely monitor the coronavirus (COVID-19) outbreak, we have developed a list of resources for members, chapters, and the greater 9-1-1 community.

NENA's COVID-19 resource page contains items including PSAP-guidance documents, EMD protocols, on-demand webinars, CoOPs and planning checklists, event-planner assistance, public education graphics, health and hygiene best practices, and many more resources to support you and your work during this ever-evolving situation. This page is updated with new information as it becomes available. 

Do you have or know of other resources that should be posted? If so, you can contact NENA Communications Director Chris Nussman.

Training Update

Adopting NG9-1-1 is more than implementing new standards and buying software. PSAPs and the GIS community need to cooperate to create reliable, standardized data they both can use. These are new relationships and dependencies that extend outside the PSAP. How do we get there from here?

Register here for AppGeo's December 9th webinar: More Than Standards, Software and Technology: Navigating the New World of NG9-1-1.

Join NENA GIS Standards Expert, Cheryl Benjamin, Former New York State GIO, Bill Johnson, and AppGeo GIS Expert and Volunteer Fireman, Brian Coolidge, for an in-depth discussion on the above, along with the opportunity to ask the presenters anything about NG9-1-1 and how it relates to your organization.

Women Mentoring Women: Growth & Advancement Through Connection
Thursday, December 10 | 1PM Eastern (live) or On-Demand
FREE! Click here to register!


Join NENA for the latest edition of the Women in 9-1-1 (WIN) webinar series!

This webinar helps you understand the benefits of having a mentor to work with during different steps in your career, as well how to become a mentor who can encourage, teach, and inspire others. A quick overview of NENA's WIN mentoring platform will also be provided, along with firsthand success stories from WIN members!

Can't attend on the 10th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

Presenters: Amelia Mueller - North Central Texas Emergency Communications District | Toni Dunne, ENP - Motorola | Sonya Clauson, ENP | Greater Harris County (TX) 9-1-1 Emergency Network

CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.

Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration.

Questions? Contact the WIN leadership team.

12.03.20 | Enhanced Caller Management | ILO* | Register 
12.07.20 | 9-1-1 Customer Service: Takes Seconds, Saves Minutes | Des Plaines, IL | Register
12.08.20 | Liability Issues in the 9-1-1 Center | Houston, TX | Register
12.10.20 | Preventing Telecommunicator Tunnel Vision | ILO* | Register
12.10.20 | Leadership in the 9-1-1 Center | ILO* | Register
12.17.20 | Tactical Dispatch for the Telecommunicator | ILO* | Register
12.21.20 | Advanced Police Dispatching | Parsippany, NJ | Register
 
*ILO stands for Instructor-Led Online
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Document Announcements

The NENA i3 Standard for Next Generation 9-1-1 provides detailed functional and interface specifications for Next-Generation 9-1-1 (NG9-1-1) and serves as the foundation for NENA’s suite of NG9-1-1 standards. As this is a 2nd public review, only the highlighted edits are open for comment.

Version 3 includes key updates to NG9-1-1 infrastructure to ensure continued support for interoperability on a national and international scale. Version 3 changes include a move to a REST/JSON architecture for data interactions between functional elements and systems, improvements to security, major updates to the call bridging (Bridging Service), Discrepancy Reports, an Outgoing Call Interface Function, blind transfer support, updates to novel call types (including non-interactive calls and Advanced Automatic Crash Notifications [AACNs]), and more. Version 3 also incorporates a number of new IETF specifications and has made adjustments to addressing to harmonize schemes across Europe and North America.

i3 is an open standard developed with the contribution of a large community of industry, academic, and public-safety experts. NENA’s development process is always open to all.

You may both download this document for review and submit your comments here. Comments are due by January 4, 2021. Contact the NENA Committee Resource Manager with any questions.

The NENA Next Generation 9-1-1 (NG9-1-1) United States Civic Location Data Exchange Format (CLDXF) Standard provides a definitive set of core civic location data elements that support emergency response and supports the exchange of United States civic location information related to 9-1-1 calls, both within the U.S. and internationally, by defining the detailed data elements needed for location data exchange.

The associated reference document, Moving Data between Datasets Compliant with FGDC Address and NENA CLDXF Standards, presents CLDXF in relation to FGDC by stating the equivalencies between FGDC and CLDXF elements and noting any discrepancies in definition or construction.

The documents may be downloaded at the links above; then select "Add a Comment" from the "Document Actions" icon. Each document’s comments must be noted on the appropriate document. Please complete all requested data and "Save" OR if submitting multiple comments, select "Save and Add Another." If submitting a substantial number of substantive comments and/or edits, commenters may add a single comment in NENA Workspace Comment Manager and attach an edited version of the document containing tracked changes. To do this, scroll down to "Add Supporting File" on the comment page and select the file you have edited. If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, and incorrect references/links to documents, please document them under one comment and list the page and line number for each.

All comments are due by December 11, 2020. You may contact the NENA Committee Resource Manager with any questions or concerns.

Washington Briefing

Every February, the NG911 Institute hosts the Annual 911 Honor Awards Reception to honor the heroes and leaders of the 9-1-1 community. The Co-Chairs of the Congressional NextGen 911 Caucus and other Members of Congress and federal government leaders are invited to attend and to present the awards to 9-1-1 professionals and government leaders from across the United States. 

Nominations may now be submitted for the six awards categories (Citizen in Action, Government Leader, Public Safety Professional, Industry Professional, Outstanding Call Center, NG911 Awareness). Any person or group fitting the description is eligible to be nominated and anyone can nominate (including self-nomination).  You DO NOT need to be a member of the NG911 Institute to nominate or to receive an award.

Click here to learn more and submit a nomination.

Volunteers Wanted
NENA's Women in 9-1-1 (WIN) Alliance empowers women in 9-1-1 through leadership development, education, networking, and mentoring opportunities. WIN helps women in 9-1-1 to reach their full potential by providing resources including FREE quarterly webinars and meet ups at NENA events (when possible). Several seats on the committee are currently open. View them on the WIN webpage, and then indicate your interest in serving by emailing win@nena.org.
Featured Job Openings

Assistant Director, Durham Emergency Communications Center | City of Durham | Durham, NC
Dispatcher (Public Safety Telecommunicator I) | Manatee County Sheriff's Office | Bradenton, FL
Communication Center Manager | MedStar Mobile Healthcare | Fort Worth, TX
EMS/911 Quality Assurance Liaison | Multnomah County | Portland, OR


See these jobs, and many more, here