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Apologies to anyone having issues accessing our website. We're aware of the problem and our host's engineers are actively working on getting us back up and running ASAP. If you cannot reach the NENA website at any point, please wait ten-to-twenty minutes and try again.

It’s time to renew your NENA membership! You can do it in just a few quick steps: 

1. Simply log in to the NENA website. 
2. Go to your Manage Profile page. 
3. Click on Membership under the "Account History" header to view your renewal options. 
4. Pay online by check or credit card.
5. Print out a receipt for your records.


And don’t forget, group memberships are a great way to share all that NENA has to offer with everyone in your organization! And if you're retired (and have been a NENA member for at least twelve years), you can apply for our "Retired" member category. Click here for details.

NENA recently announced that it has cancelled its upcoming in-person events – the NG9-1-1 Standards & Best Practices Conference (originally planned for January ’21) and 9-1-1 Goes to Washington (originally planned for February ’21) – due to the ongoing public-health and safety concerns related to the coronavirus (COVID-19) pandemic. NENA is exploring the possibility of hosting a virtual 9-1-1 Goes to Washington in February of 2021 and looks forward to resuming the in-person Standards & Best Practices Conference in January of 2022.

From now through December 4, NENA is accepting session proposals for the NENA 2021 Conference & Expo taking place at the Greater Columbus Convention Center in Columbus, OH from June 26 - July 1.

Presenting a session at NENA 2021 is an excellent opportunity to share your knowledge and experience with an audience of 9-1-1 professionals eager to gain and share information. It is also your chance to give back to the profession and help inspire, inform, and educate attendees on a variety of important issues.

Click here to learn more and submit your proposal.

On October 27, officials from NENA and APCO International adopted a Memorandum of Understanding (MoU) to guide the joint standards development work undertaken by the two organizations when renewing a joint standard. One such example is the Standard for Telecommunicator Emergency Response Taskforce (TERT) Deployment, which is up for its next five-year review in 2020. Separately, the two organizations conduct their standards work utilizing somewhat different procedures; the MoU serves as a bridge across these small differences in process.

"Developing standards is an essential activity for both NENA and APCO, and our memberships benefit when the two organizations can work together. NENA is pleased to adopt this MoU so that mutually-beneficial joint standards work can move forward," said NENA President, Gary Bell, ENP.

Hexagon Corporate Marketing

The Nationwide Cybersecurity Review (NCSR) is a no-cost, anonymous, annual self-assessment designed to measure gaps and capabilities of state, local, tribal, and territorial governments’ cybersecurity programs. It is based on the National Institute of Standards and Technology Cybersecurity Framework (NIST CSF), and is sponsored by the Department of Homeland Security (DHS) and the Multi-State Information Sharing and Analysis Center® (MS-ISAC®). This assessment is a strategic risk management level assessment without in-depth technical questions, making it feasible for all information security professionals to complete. 

Click here to learn more and sign up.

As NENA continues to closely monitor the coronavirus (COVID-19) outbreak, we have developed a list of resources for members, chapters, and the greater 9-1-1 community.

NENA's COVID-19 resource page contains items including PSAP-guidance documents, EMD protocols, on-demand webinars, CoOPs and planning checklists, event-planner assistance, public education graphics, health and hygiene best practices, and many more resources to support you and your work during this ever-evolving situation. This page is updated with new information as it becomes available. 

Do you have or know of other resources that should be posted? If so, you can contact NENA Communications Director Chris Nussman.

Training Update
11.05.20 | Liability Issues in the 9-1-1 Center | ILO* | Register 
11.09.20 | Advanced Fire & EMS Dispatching | Parsippany, NJ | Register
11.11.20 | Enhanced Caller Management | ILO* | Register 
11.12.20 | Recruit, Hire, Retain, & Promote for Success | ILO* | Register 
11.16.20 | (5-day course) | Center Manager Certification Program (CMCP) | Moncks Corner, SC | Register 
11.19.20 | Leadership in the 9-1-1 Center | ILO8 | Register 
11.23.20 | Advanced Fire & EMS Dispatching | Parsippany, NJ | Register 
12.03.20 | Enhanced Caller Management | ILO* | Register 
12.07.20 | 9-1-1 Customer Service: Takes Seconds, Saves Minutes | Des Plaines, IL | Register  
 
*ILO stands for Instructor-Led Online
Association Business

Voting for NENA's 2021-22 Board of Directors opens on Monday, March 15. This election is for the following positions:

Second Vice President

North Central Region Director

 Canadian Region Director

The election for Northeastern Region Director is uncontested, and therefore will not be open for voting (read Erin Malloy's candidate statement here). The positions of Southeastern Region Director, Western Region Director, and Private Sector Director will be up for election in 2022.

Contact the Elections Committee with any questions about the nomination process, eligibility requirements, or general election details.

IN AN EMERGENCY EVERY SECOND COUNTS
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In an emergency every second counts and emergency location information has never played a more important role in mission critical public safety. Today public safety GIS data and location information is disparate, inconsistent, and expanding. Public Safety Location Intelligence® from GeoComm provides a new way to get the right location information, on the right map, for the right people, at the right time, in order to respond to emergency calls faster.
See Public Safety Location Intelligence in Action
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Document Announcements

The NENA Standard for the Implementation of the Wireless Emergency Service Protocol E2 provides explicit protocols and parameters for interoperable operation of the E2 interface over TCP/IP. This interface is between the Mobile Positioning Center (MPC)/ Gateway Mobile Location Center (GMLC) and the Emergency Services Message Entity (ESME) as defined in ANSI/J-STD-036-C-2-2017 (e.g., an Automatic Location Identification [ALI] system or a Legacy Network Gateway [LNG]). This standard also specifies implementation details not specified in ANSI/J-STD-036-C-2-2017 down to explicit elements so that there can be no confusion regarding how parameters are to be implemented.

To download the document and submit comments go here and then select "Add a Comment" from the "Document Actions" icon. Complete all requested data and "Save," or, if submitting multiple comments, select "Save and Add Another."

If submitting a substantial number of substantive comments and/or edits, commenters may add a single comment in NENA Workspace Comment Manager and attach an edited version of the document containing tracked changes. To do this, scroll down to "Add Supporting File" on the comment page and select the file you have edited.

If you are providing Editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, and/or incorrect references/links to documents, please document them under one comment and list the page and line number for each.

All comments are due by November 15. You may contact the NENA Committee Resource Manager with any questions or concerns.

The NENA Next Generation 9-1-1 (NG9-1-1) United States Civic Location Data Exchange Format (CLDXF) Standard provides a definitive set of core civic location data elements that support emergency response and supports the exchange of United States civic location information related to 9-1-1 calls, both within the US and internationally, by defining the detailed data elements needed for location data exchange.

The associated reference document, Moving Data between Datasets Compliant with FGDC Address and NENA CLDXF Standards, presents CLDXF in relation to FGDC by stating the equivalencies between FGDC and CLDXF elements and noting any discrepancies in definition or construction.

The documents may be downloaded at the links above and then select "Add a Comment" from the "Document Actions" icon. Each document’s comments must be noted on the appropriate document. Please complete all requested data and "Save" OR if submitting multiple comments, select "Save and Add Another." If submitting a substantial number of Substantive comments and/or edits, commenters may add a single comment in NENA Workspace Comment Manager and attach an edited version of the document containing tracked changes. To do this, scroll down to "Add Supporting File" on the comment page and select the file you have edited. If you are providing Editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, and incorrect references/links to documents, please document them under one comment and list the page and line number for each.

All comments are due by December 11, 2020. You may contact the NENA Committee Resource Manager with any questions or concerns.

Having adjudicated all comments, the NENA Standards for 9‑1‑1 Professional Education document is now considered "stable." Per NENA IPR & Antitrust Policy, Section 4.5.1 a "Stable Form Notice" is being issued and can be viewed here.
Having adjudicated all comments, the PSAP Readiness for Real-Time Text (RTT) Information Document is now considered "stable." Per NENA IPR & Antitrust Policy, Section 4.5.1 "Stable Form Notice" is being issued and can be viewed here.
Featured Job Openings

Public Safety Radio Dispatcher Trainee | San Jose Fire Department | San Jose, CA
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See these jobs, and many more, here