On your schedule, you can watch dozens of engaging and through-provoking sessions that provide industry-best training and visit the expo hall where you can experience the latest innovations that are transforming emergency response.

Don’t miss your chance to be a part of this first-of-its-kind online event! Register yourself and everyone on your team for NENA Ignite! All content is available on-demand until October 24!

NENA’s Next Generation 9-1-1 Industry Collaboration Event (ICE) series provides the opportunity for 9-1-1 equipment and service providers to come together to test products and services in an open, supportive, and collaborative environment. The next event in the series, ICE 9, will break new ground in that it will be a joint event held in conjunction with the European Emergency Number Association (EENA) and the European Telecommunications Standards Institute (ETSI). ICE 9 will take place concurrently with the NG112 Plugtests #4, hosted by EENA and ETSI. ICE 9/Plugtests #4 will focus on the testing of emergency communications session (ECS) routing across international borders. ECS’s may contain voice, images, video, and/or text. ICE 9 may also separately test the newly-operationalized PSAP Credentialing Agency (PCA), specifically, the security advantages the PCA offers.

NENA and EENA/ETSI invite all interested vendors that have a stake in improving global access to emergency services to participate in ICE 9 and Plugtests #4. NGCS vendors, Forest Guide developers, user agent and mobile app providers, and call handling vendors should consider participating in this event and in the activities of the ICE 9 or Plugtests #4 planning committees, both of which will be convened in the near future.

Click here for full details, including how to participate.

The National Police Foundation, with support from The Starbucks Foundation and The Motorola Solutions Foundation, is pleased to announce the National First Responder COVID-19 Grant Relief Program. This program will allow first responders and survivors of first responders in underserved communities an opportunity to request a grant to reimburse select COVID-19 related expenses, such as mental health and wellness costs, (i.e., counseling services, suicide prevention), unanticipated dependent care, disinfecting services, and similar costs. These micro-grants may be awarded in an amount up to $1,000. 

First responders or family members interested in applying for a grant can review eligibility and apply here by October 28.

As NENA continues to closely monitor the coronavirus (COVID-19) outbreak, we have developed a list of resources for members, chapters, and the greater 9-1-1 community.

NENA's COVID-19 resource page contains items including PSAP-guidance documents, EMD protocols, on-demand webinars, CoOPs and planning checklists, event-planner assistance, public education graphics, health and hygiene best practices, and many more resources to support you and your work during this ever-evolving situation. This page is updated with new information as it becomes available. 

Do you have or know of other resources that should be posted? If so, you can contact NENA Communications Director Chris Nussman.

Stress affects every aspect of our work and personal lives. It decreases cognitive function, increases dangerous risk-taking, and halts higher brain functions. It is imperative that we recognize that stress is not the problem – our reaction to it is... and we can learn to control it! Attend this webinar to acquire cutting-edge self-care techniques that you and your staff can utilize for better health, improved communication, enhanced leadership, and increased life satisfaction. You’ll learn to: 

• Recognize the emotional, physical, and behavioral signs of stress;
• Incorporate techniques like meditation, positive self-talk, and visualization into your workday to stop the stress response in its tracks;
• Use your thoughts to boost immune function and increase relaxation; and
• Make mindfulness a priority even if you think you don’t have time.

Can't attend on the 28th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

Presenter: Dr. Kathy Gruver, PhD, LMT, CHt – Stress, Mindset, & Communication Expert

CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.

Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration.

Questions? Contact Amanda Tegtmeyer with the NENA Education team.

Focus on 9‑1‑1-industry wellness is ever increasing, including the recognized need for improved access to mental-health support. Peer support is one way to provide or expand mental health and wellness resources to 9‑1-1 professionals. The NENA Peer Support Team Development, Implementation, and Oversight Information Document provides guidance on how to develop, implement, and oversee a peer support program. Information provided covers the most basic tenets of a peer support program, but also references expansions or enhancements the reader may use if they have the available resources and/or means.

You can download the document and submit comments by going here and then selecting "Add a Comment" from the "Edit" icon. Please complete all requested data and "Save," or, if submitting multiple comments, select "Save and Add Another." If you are providing Editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, or incorrect references/links to documents, please document them under one comment and list the page and line number for each. If the correction is within a table, provide the table name and page number of error and specific details of change.

All comments are due by October 26, 2020. You may contact the NENA Committee Resource Manager with any questions or concerns.

The NENA Standard for the Implementation of the Wireless Emergency Service Protocol E2 provides explicit protocols and parameters for interoperable operation of the E2 interface over TCP/IP. This interface is between the Mobile Positioning Center (MPC)/ Gateway Mobile Location Center (GMLC) and the Emergency Services Message Entity (ESME) as defined in ANSI/J-STD-036-C-2-2017 (e.g., an Automatic Location Identification [ALI] system or a Legacy Network Gateway [LNG]). This standard also specifies implementation details not specified in ANSI/J-STD-036-C-2-2017 down to explicit elements so that there can be no confusion regarding how parameters are to be implemented.

To download the document and submit comments go here and then select "Add a Comment" from the "Document Actions" icon. Complete all requested data and "Save," or, if submitting multiple comments, select "Save and Add Another."

If submitting a substantial number of substantive comments and/or edits, commenters may add a single comment in NENA Workspace Comment Manager and attach an edited version of the document containing tracked changes. To do this, scroll down to "Add Supporting File" on the comment page and select the file you have edited.

If you are providing Editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, and/or incorrect references/links to documents, please document them under one comment and list the page and line number for each.

All comments are due by November 15. You may contact the NENA Committee Resource Manager with any questions or concerns.