On your schedule, you can watch dozens of engaging and through-provoking sessions that provide industry-best training and visit the expo hall where you can experience the latest innovations that are transforming emergency response.

Don’t miss your chance to be a part of this first-of-its-kind online event! Register yourself and everyone on your team for NENA Ignite! All content is available on-demand until October 24!

As of September 30, 2020 the legacy NENA PSAP Registry (NPR) database will be retired and replaced with a new product, the NENA Enhanced PSAP Registry and Census (EPRC). All current NPR users must set up a new EPRC account ASAP to ensure uninterrupted access to nationwide PSAP contact information. If you already have your account, then please log in and ensure your PSAP information is current and accurate.

The EPRC improves upon the NPR by incorporating Esri’s powerful ArcGIS platform to create a secure, searchable, browser-based online map viewer and API for locating a PSAP anywhere in the United States. EPRC users can search for PSAPs by PSAP name, street address, latitude and longitude, community name, map area, or PSAP characteristic.

Click here for more information on how to use the NENA EPRC online database viewer.

If you have EPRC credentials but are unable to access the EPRC database viewer, or if you forgot your credentials, please contact eprc_support@geo-comm.com.

Now available in the NENA Store:

• 100% breathable, 2-ply re-usable, cotton face masks in two different designs
• Touchless key for those germy surfaces you don't want to touch like push-or-pull, doors, elevator buttons, numeric keypads, and more
  
• Portable multi-function mini ultraviolet sterilizer kills 99.9% of germs and bacteria in just six minutes

Click here to visit the NENA Store for these and other great NENA and 9-1-1 products! 

As NENA continues to closely monitor the coronavirus (COVID-19) outbreak, we have developed a list of resources for members, chapters, and the greater 9-1-1 community.

NENA's COVID-19 resource page contains items including PSAP-guidance documents, EMD protocols, on-demand webinars, CoOPs and planning checklists, event-planner assistance, public education graphics, health and hygiene best practices, and many more resources to support you and your work during this ever-evolving situation. This page is updated with new information as it becomes available. 

Do you have or know of other resources that should be posted? If so, you can contact NENA Communications Director Chris Nussman.

Focus on 9‑1‑1-industry wellness is ever increasing, including the recognized need for improved access to mental-health support. Peer support is one way to provide or expand mental health and wellness resources to 9‑1-1 professionals. The NENA Peer Support Team Development, Implementation, and Oversight Information Document provides guidance on how to develop, implement, and oversee a peer support program. Information provided covers the most basic tenets of a peer support program, but also references expansions or enhancements the reader may use if they have the available resources and/or means.

You can download the document and submit comments by going here and then selecting "Add a Comment" from the "Edit" icon. Please complete all requested data and "Save," or, if submitting multiple comments, select "Save and Add Another." If you are providing Editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, or incorrect references/links to documents, please document them under one comment and list the page and line number for each. If the correction is within a table, provide the table name and page number of error and specific details of change.

All comments are due by October 26, 2020. You may contact the NENA Committee Resource Manager with any questions or concerns.

The NG911 Institute works with the Congressional NextGen 911 Caucus to promote deployment of advanced and effective 9-1-1 and Next Generation 9-1-1 services throughout the nation. Founded in 2003, the Institute continues to be a valued resource for Members of Congress and their staff.

The NG911 Institute has members from throughout the nation who are dedicated to advancing NG9-1-1 services. Members include public safety officials, telecommunication and industry professionals, policy makers, academia, and concerned citizens. The NG911 Institute is governed by a 15-member Board of Directors made up of representatives from national public safety communications associations, the public safety industry, telecommunications companies, and the general public.

Click here to learn more about the Institute board election and vote by October 5.