NENA Ignite offers education, training, and professional-development opportunities for everyone in 9-1-1. Whether you're a new dispatcher or a seasoned center director, this free virtual conference is a can't-miss opportunity to gain skills and knowledge to do your job better, overcome the challenges you face today, and prepare for the road ahead.

NENA Ignite delivers all of the great educational and social benefits you’ve come to expect from NENA, including:

• Dozens of sessions available live or on-demand so you never have to miss out on a second of our industry-best training;
• Networking events and special interactive features designed to help you make the right connections with your peers and industry experts; and
• An expo hall where you can experience the latest innovations that are transforming emergency response.

Don’t miss your chance to be a part of this first-of-its-kind online event! Register yourself and everyone on your team for NENA Ignite! All content is available on-demand until October 24!

NENA is launching a new program aimed at promoting greater diversity and inclusion throughout the nation’s 9-1-1 organizations.

The Diversity in 9-1-1 Leadership Program will equip new and diverse voices with the skills, knowledge, and training necessary to advance to upper-level positions in 9-1-1 agencies and become leaders in the 9-1-1 community.

With support from RapidDeploy, OnStar, Microsoft, GeoComm, and Esri, the initial investment will provide more than three dozen scholarships to NENA’s multi-day leadership and management courses, with a goal of facilitating the advancement of under-represented populations within the 9-1-1 community. Additional sponsors are invited to join the effort.

The scholarships will help increase the number of diverse participants in NENA’s three flagship education offerings: the Center Manager Certification Program; Center Supervisor Program; and Center Training Officer Program. The scholarship program will be administered jointly by NENA’s Education Advisory Board and its Diversity & Inclusion Special Committee.

Click here to learn more. 

Hosted by actor Luke Wilson, Emergency Call is a daring, new hour-long show documenting the first few crucial minutes of emergencies told through the lens of America’s heroic 9-1-1 call takers. The series is set to premiere Monday, September 28 at 10:00PM EDT on ABC. 

Emergency Call follows the dramatic moments leading up to the arrival of help rather than the events after the firefighters, police, or emergency medical services teams arrive, and focuses on the extreme, suspenseful and sometimes humorous stories that flood 9-1-1 call centers.

Click here to learn more and get a first look at the show. 

The National Police Foundation, with support from The Starbucks Foundation and The Motorola Solutions Foundation, is pleased to announce the National First Responder COVID-19 Grant Relief Program. This program will allow first responders and survivors of first responders in underserved communities an opportunity to request a grant to reimburse select COVID-19 related expenses, such as mental health and wellness costs, (i.e., counseling services, suicide prevention), unanticipated dependent care, disinfecting services, and similar costs. These micro-grants may be awarded in an amount up to $1,000. 

First responders or family members interested in applying for a grant can review eligibility and apply here by September 30.

Now available in the NENA Store:

• 100% breathable, 2-ply re-usable, cotton face masks in two different designs
• Touchless key for those germy surfaces you don't want to touch like push-or-pull, doors, elevator buttons, numeric keypads, and more
  
• Portable multi-function mini ultraviolet sterilizer kills 99.9% of germs and bacteria in just six minutes

Click here to visit the NENA Store for these and other great NENA and 9-1-1 products! 

As NENA continues to closely monitor the coronavirus (COVID-19) outbreak, we have developed a list of resources for members, chapters, and the greater 9-1-1 community.

NENA's COVID-19 resource page contains items including PSAP-guidance documents, EMD protocols, on-demand webinars, CoOPs and planning checklists, event-planner assistance, public education graphics, health and hygiene best practices, and many more resources to support you and your work during this ever-evolving situation. This page is updated with new information as it becomes available. 

Do you have or know of other resources that should be posted? If so, you can contact NENA Communications Director Chris Nussman.

As of September 30, 2020 the legacy NENA PSAP Registry (NPR) database will be retired and replaced with a new product, the NENA Enhanced PSAP Registry and Census (EPRC). All current NPR users must set up a new EPRC account ASAP to ensure uninterrupted access to nationwide PSAP contact information. If you already have your account, then please log in and ensure your PSAP information is current and accurate.

The EPRC improves upon the NPR by incorporating Esri’s powerful ArcGIS platform to create a secure, searchable, browser-based online map viewer and API for locating a PSAP anywhere in the United States. EPRC users can search for PSAPs by PSAP name, street address, latitude and longitude, community name, map area, or PSAP characteristic.

Click here for more information on how to use the NENA EPRC online database viewer.

If you have EPRC credentials but are unable to access the EPRC database viewer, or if you forgot your credentials, please contact eprc_support@geo-comm.com.

• Second Vice President
• Northeastern Region Director 
• North Central Region Director
• Canadian Region Director

Qualifications
Each Officer or Director of the Association at the time of their nomination and throughout all times during their candidacy and term(s) of service, must:

• Maintain membership, in good standing, in the Association;
• Maintain certification as an Emergency Number Professional in accordance with the prevailing requirements for that certification;
• Discharge, with all due diligence, the duties attendant upon the position they hold;
• Comply with all Association policies pertaining to activities of the Association in which they participate;
• If serving as a Region Director, reside within the Region represented;
• If serving as the Private Sector Director, maintain the status of Private Sector member; and
• If serving as an Officer:
• Derive no more than 15% of their instantaneous income from for-profit or commercial activity that is connected in any way to the 9-1-1 industry;
• Annually, or at the time of any change in employment, sign an affidavit of compliance attesting that they meet this qualification; and
• Consent to the release, at any time, of any employment, financial, or tax information that may be requested by the Board of Directors in order to validate compliance with this qualification.

 Click here to download a .zip file of documents and resources that includes:

• Statement of Responsibilities – Must be signed by nominee and co-signed by an agency representative (if applicable)
• Nomination Form – Can be completed by the applying candidate or by a third-party nominator
• Relevant NENA polices and procedures
• NENA's bylaws

Click here to fill out your board nomination form online. A paper form is available in the .zip file of documents and resources.

The nomination deadline is September 30, 2020 at 5PM Eastern. Contact the Elections Committee with any questions about the nomination process, eligibility requirements, or general election details.

Focus on 9‑1‑1-industry wellness is ever increasing, including the recognized need for improved access to mental-health support. Peer support is one way to provide or expand mental health and wellness resources to 9‑1-1 professionals. The NENA Peer Support Team Development, Implementation, and Oversight Information Document provides guidance on how to develop, implement, and oversee a peer support program. Information provided covers the most basic tenets of a peer support program, but also references expansions or enhancements the reader may use if they have the available resources and/or means.

You can download the document and submit comments by going here and then selecting "Add a Comment" from the "Edit" icon. Please complete all requested data and "Save," or, if submitting multiple comments, select "Save and Add Another." If you are providing Editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, or incorrect references/links to documents, please document them under one comment and list the page and line number for each. If the correction is within a table, provide the table name and page number of error and specific details of change.

All comments are due by October 26, 2020. You may contact the NENA Committee Resource Manager with any questions or concerns.

The NG911 Institute works with the Congressional NextGen 911 Caucus to promote deployment of advanced and effective 9-1-1 and Next Generation 9-1-1 services throughout the nation. Founded in 2003, the Institute continues to be a valued resource for Members of Congress and their staff.

The NG911 Institute has members from throughout the nation who are dedicated to advancing NG9-1-1 services. Members include public safety officials, telecommunication and industry professionals, policy makers, academia, and concerned citizens. The NG911 Institute is governed by a 15-member Board of Directors made up of representatives from national public safety communications associations, the public safety industry, telecommunications companies, and the general public.

Click here to learn more about the Institute board election and vote by October 5.