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At NENA 2019, you will not only hear about the public safety issues of today and tomorrow, but also gain practical, real-world know-how that you can take home with you and put into action immediately. Featuring inspiring keynote speakers, more than ninety hours of breakout sessions that inform and empower, career-building courses and workshops with real-world applications, nightly networking events that help you make the right connections, and an Expo Hall showcasing cutting-edge products and services, NENA 2019 is the must-attend event of the year. Don’t miss your chance to be a part of it! 

Click here to register by Friday, May 3 to save $150 or more off your registration. Click here to book your room at our overflow hotel, the Orlando World Center Marriott. Shuttles to the conference site will be available.

Lace up your running or walking shoes in support of 9-1-1 training and wellness programs! The run/walk is a fun and positive way to kick off your conference experience. Even if you aren't a jogger or walker yet, you can be ready to join us in just a few weeks via programs like Couch to 5k.
 
The Run for 9-1-1 generates funds for scholarships and 9-1-1 training opportunities, promotes healthy living among 9-1-1 professionals, and gives the greater-Orlando community and supporters from around the country a chance to say "thank you" to 9-1-1.
 
NENA is excited to announce the creation of the Women in 9-1-1 (WIN) Alliance, dedicated to empowering women in 9-1-1 through leadership development, education, networking, and mentoring opportunities. Some early WIN goals are to promote achievements of women in public safety; drive diversity in association activities; and create a community where women and allies can connect, share, and support each other. Stay tuned for details about the first-ever WIN meetup at NENA 2019 in Orlando this June, as well as other opportunities for you to join and WIN with NENA!

Congratulations to Matthew Cain of Wayne County Emergency Communications in Richmond, IN for being selected as the winner of this year’s William M. McMurray, ENP Scholarship! 

Way to go, Matthew! We look forward to seeing you at NENA 2019!

Training Update
Preparing for Next-Generation Text Communication
Sponsored by Solacom
Thursday, May 9 | 1PM Eastern (live) or On-Demand
FREE! Click here to register!


Most PSAPs have either already implemented text-to-9-1-1 or are actively working to develop and finalize their strategies to support text calls as part of their evolution to Next Generation 9-1-1. But, like all technologies, texting will continue to evolve, and more advanced capabilities will soon become available, including multimedia messaging service (MMS) and real-time text (RTT).

This webinar looks at the texting technologies available to PSAPs today and how these technologies will evolve to support more advanced forms of texting based on MMS and RTT. Presenters will look at how advanced texting capabilities will improve PSAP operations with more accurate and immediate access to event information that can be used to optimize call handling and improve response times.

Speakers: Tony Parrott, Vice President Sales, Solacom | Nancy MacDonald, Vice President Business Development, Solacom

CEUs: Attend this webinar and receive one-half ENP re-certification point toward the six-point maximum for non-NENA courses in the Professional Development CEU/Course Credits section.

Can't attend on the 9th? Register now and you will have access to the on-demand webinar archive via the registration landing page.

Webinar Access Info: Dial-in and web-access details will be provided to attendees via email automatically upon registration. 

The views expressed during this webinar are those of the sponsor and not necessarily those of NENA. NENA does not endorse any proprietary product or solution. Contact Sean Sullivan for more information on how your company can participate in NENA’s sponsored webinar program.

05.06.19 | Enhanced Caller Management | Des Plaines, IL | Register
05.06.19 | (5-day course) | Center Manager Certification Program (CMCP) | Glasgow, KY |  Register 
05.13.19 | (3-day course) | 9-1-1 Center Supervisor Program | NENA Education Summit – Boise, ID |  Register  
05.13.19 | Leadership in the 9-1-1 Center | NENA Education Summit – Boise, ID |  Register  
05.14.19 | Preventing Telecommunicator Tunnel Vision | NENA Education Summit – Boise, ID |  Register  
05.15.19 | Tactical Dispatch for the Telecommunicator | NENA Education Summit – Boise, ID |  Register  
05.16.19 | Recruit, Hire, Retain, & Promote for Success | Franklin, TN | Register  
05.16.19 | NG9-1-1: The Next Generation is Now | Largo, FL | Register  
05.17.19 | Leadership in the 9-1-1 Center | El Paso, TX |  Register  
05.17.19 | Advanced Fire & EMS Dispatching | Franklin, IN | Register 
05.20.19 | Enhanced Caller Management | Des Plaines, IL | Register 
05.21.19 | 9-1-1 Center Culture: A Strategy for Personal & Organizational Success | Syracuse, NY | Register 
05.24.19 | Advanced Police Dispatching | Franklin, IN | Register 
05.24.19 | Advanced Fire & EMS Dispatching | Gurnee, IL | Register 
06.04.19 | Tactical Dispatch for the Telecommunicator | Washington, D.C. | Register 
06.05.19 | Tactical Dispatch for the Telecommunicator | Washington, D.C. | Register 
06.06.19 | Tactical Dispatch for the Telecommunicator | Washington, D.C. | Register 
06.07.19 | Preventing Telecommunicator Tunnel Vision | Gurnee, IL |  Register  
06.10.19 | (5-day course) | Center Manager Certification Program (CMCP) | NENA Conference – Orlando, FL |  Register 
06.13.19 | (3-day course) | 9-1-1 Center Supervisor Program | NENA Conference – Orlando, FL |  Register  
06.13.19 | (3-day course) | Center Training Officer Program (CTO) | NENA Conference – Orlando, FL |  Register 
06.14.19 | Comm Center Staffing Workshop | NENA Conference – Orlando, FL |  Register 
06.14.19 | Addressing for NG9-1-1 | NENA Conference – Orlando, FL |  Register 
06.15.19 | Advanced Fire & EMS Dispatching | NENA Conference – Orlando, FL |  Register 
06.15.19 | Advanced Police Dispatching | NENA Conference – Orlando, FL |  Register 
06.15.19 | Enhanced Caller Management | NENA Conference – Orlando, FL |  Register 
06.15.19 | CMCP Alumni Seminar | NENA Conference – Orlando, FL |  Register 
06.15.19 | NG9-1-1: The Next Generation is Now | NENA Conference – Orlando, FL |  Register 
06.15.19 | 9-1-1 Center Culture: A Strategy for Personal & Organizational Success | NENA Conference – Orlando, FL |  Register 
06.25.19 | (3-day course) | 9-1-1 Center Supervisor Program | Washington, D.C. |  Register  

Check out the NENA Education Calendar to see additional upcoming classes!

Comtech Receives NG9-1-1 Product Line Strategy Award
Comtech Safety & Security Technologies
Frost & Sullivan recognized how Comtech assembled and introduced a comprehensive NG9-1-1 product line addressing customer needs, reducing complexity, and accelerating progress in widespread adoption.
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Volunteers Wanted

The NENA Institute Board requests that all ENPs volunteer an hour of their time in the ENP booth at #NENA2019. We would like your help to spread the word about the ENP certification and the professional benefits of obtaining the designation. Booth volunteer duty is for one hour during your selected time slot.

Please consider setting aside a small fraction of time during the conference to help further the ENP program and provide future ENPs the opportunity to hear from an industry professional about the importance of ENP certification. You'll also receive volunteer points toward your own ENP re-certification.

Click here to sign up and pick your time.

Featured Job Openings
9-1-1 Systems Technician l Charleston County Consolidated 9-1-1 Center l North Charleston, SC
911 Director l New Hanover County l Wilmington, NC
Supervisor, 5Star Urgent Response l GreatCall l Carlsbad, CA
Communications Operations Supervisor l Mountain View Police Department l Mountain View, CA
Telecommunicator Corner
Did you know that NENA has a great way to recognize telecommunicators who have gone above and beyond? It’s called the TC Spotlight! If you know of a TC that has done an exceptional job while handling a call, is devoted to his or her career, is a mentor to others, a great cheerleader for your agency, or just plain rocks, then we would like to help celebrate them! Share their awesome talents with the rest of the world by sending an email to tccaucus@nena.org and letting us know the nominee's name, years of service, current agency and position, and why he or she is being nominated.