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 Latest News At NENA 2019, you will not only hear about the public safety issues of today and tomorrow, but also gain practical, real-world know-how that you can take home with you and put into action immediately. Featuring inspiring keynote speakers, more than ninety hours of breakout sessions that inform and empower, career-building courses and workshops with real-world applications, nightly networking events that help you make the right connections, and an Expo Hall showcasing cutting-edge products and services, NENA 2019 is the must-attend event of the year. Don’t miss your chance to be a part of it! Click here to register by Friday, May 3 to save $150 or more off you registration. Click here to book your room at our overflow hotel, the Orlando World Center Marriott. Shuttles to the conference site will be available.     Training Update
Implementing Wellness & Peer-Support Programs in Your PSAP
Wednesday, April 24 | 3 PM Eastern (live) or On-Demand FREE for NENA Members Click here to register!
For today's PSAPs, employee wellness has become an absolute necessity. Wellness programs reduce health care costs, increase employee satisfaction, diminish employee absenteeism, and attract more job candidates. Join us for this hour-long webinar where we’ll discuss:
Presenter: Pam Opoka, ENP – KC Mid-America Regional Council CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section. Can't attend on the 24th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive. Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration. Questions? Contact Amanda Tegtmeyer with the NENA Education team.
Preparing for Next-Generation Text Communication
Sponsored by Solacom Thursday, May 9 | 1PM Eastern (live) or On-Demand FREE! Click here to register!
This webinar looks at the texting technologies available to PSAPs today and how these technologies will evolve to support more advanced forms of texting based on MMS and RTT. Presenters will look at how advanced texting capabilities will improve PSAP operations with more accurate and immediate access to event information that can be used to optimize call handling and improve response times. Speakers: Tony Parrott, Vice President Sales, Solacom | Nancy MacDonald, Vice President Business Development, Solacom CEUs: Attend this webinar and receive one-half ENP re-certification point toward the six-point maximum for non-NENA courses in the Professional Development CEU/Course Credits section. Can't attend on the 9th? Register now and you will have access to the on-demand webinar archive via the registration landing page. Webinar Access Info: Dial-in and web-access details will be provided to attendees via email automatically upon registration. The views expressed during this webinar are those of the sponsor and not necessarily those of NENA. NENA does not endorse any proprietary product or solution. Contact Sean Sullivan for more information on how your company can participate in NENA’s sponsored webinar program. 04.24.19 | Preventing Telecommunicator Tunnel Vision | Washington, D.C. | Register Check out the NENA Education Calendar to see additional upcoming classes!
 Washington BriefingOn April 17, FCC Commissioner Jessica Rosenworcel released the latest episode of Broadband Conversations, featuring Congresswoman Norma Torres—the only 9-1-1 dispatcher serving in Congress. Congresswoman Torres spent 17 years as a telecommunicator for the Los Angeles Police Department and on the podcast, you will hear her describe the one 9-1-1 call that led her to activism that took her from serving on the city council to serving on Capitol Hill. Listen to this episode here or via your podcatcher of choice.  Volunteers WantedThe NENA Institute Board requests that all ENPs volunteer an hour of their time in the ENP booth at #NENA2019. We would like your help to spread the word about the ENP certification and the professional benefits of obtaining the designation. Booth volunteer duty is for one hour during your selected time slot. Please consider setting aside a small fraction of time during the conference to help further the ENP program and provide future ENPs the opportunity to hear from an industry professional about the importance of ENP certification. You'll also receive volunteer points toward your own ENP re-certification. Click here to sign up and pick your time.  Featured Job Openings
Director l Sumner County Communications Center l Gallatin, TN
Network Administrator l Jefferson County Communications Center Authority l Lakewood, CO Public Safety Emergency Telecommunicator I l VB ECCS l Virginia Beach, VA Director l Ingham County l Lansing, MI  Telecommunicator Corner
Did you know that NENA has a great way to recognize telecommunicators who have gone above and beyond? It’s called the TC Spotlight! If you know of a TC that has done an exceptional job while handling a call, is devoted to his or her career, is a mentor to others, a great cheerleader for your agency, or just plain rocks, then we would like to help celebrate them! Share their awesome talents with the rest of the world by sending an email to tccaucus@nena.org and letting us know the nominee's name, years of service, current agency and position, and why he or she is being nominated.
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