It is with great sadness that NENA announces the passing of William E. "Bill" Stanton, the association's first full-time executive director. Bill spent more than forty years in the service of 9-1-1, beginning as the 9-1-1 service manager with Ohio Bell in the early 1980’s, then serving on the NENA board and becoming NENA’s first full-time executive director in 1989. Bill was instrumental in the establishment of the Emergency Number Professional (ENP) certification program and advocated for NENA to open a legislative office in Washington, DC to address federal rules, policy, and legislation. He promoted the advancement and implementation of numerous 9-1-1 systems and appeared before Congress promoting legislation and regulation of 9-1-1 issues. During his tenure, NENA grew from 1,500 members to more than 6,000 with chapters throughout the US and Canada. The William E. Stanton Lifetime 9-1-1 Achievement Award was named in his honor, with Bill being the first recipient in 1999. He is also a member of the NENA Hall of Fame.

Click here to read his full obituary.

At NENA’s NG9-1-1 Standards & Best Practices Conference, you will gain an understanding of the world that is made possible by Next Generation 9-1-1 and help make it so.

#NENASBP is a conference unlike any other. It is an interactive, informative, attendee-driven event where you:

• LEARN about the standards that are spurring the development and implementation of NG9-1-1 technology and operations best practices;
• COLLABORATE on the guidelines, resources, and documents that enable NG services, systems, and PSAPs to reach their full potential; and
• CONTRIBUTE your thoughts, ideas, and expertise to address 9-1-1’s most-pressing issues, define our path forward, and ensure the success of NG9-1-1. 

Join us in Orlando from January 21-24 where you’ll discuss and work to address the most pressing NG-related issues, including: GIS and NG-data needs; location services and accuracy; interoperability; telecommunicator SOPs; procurement and transition planning; security and resiliency; social media; apps and the Internet of Things; multimedia messaging and accessibility; disaster planning; staffing, hiring, and training; and the evolution of 9-1-1 center supervision and management.

Click here for full #NENASBP session details.

No other event provides you with the opportunity to shape the future of 9-1-1 and impact public safety for decades to come! Don’t miss your chance to be part of it!

Click here to register now, with special early-bird rates available through December 7. Click here to book your housing at the host hotel and conference site, the Embassy Suites Lake Buena Vista South.

It’s time to renew your NENA membership! You can do it in just a few quick steps: 

1. Simply log in to the NENA website.  
2. Go to your Manage Profile page.  
3. Click on Membership under the "Account History" header to view your renewal options.  
4. Pay online by check or credit card.  
5. Print out a receipt for your records. 

You’ll see a slight increase in your 2019 dues that will help the organization grow and provide new benefits. One such benefit you’ll see almost right away: In 2019, all NENA members will receive access to every #WebinarWednesday offering throughout the year for free! That’s a brand-new member benefit worth $450! These hour-long webinars, offered on the last Wednesday of most months, cover the hottest issues in 9-1-1, help you stay in front of the industry’s latest developments, and provide practical takeaways that everyone in the center can use.

Project Management for 9-1-1 Professionals
Wednesday, October 31 | 3PM Eastern (live) or On-Demand
$50 for NENA Members | $85 for Non-Members 
Click here to register!

Often, PSAP personnel find themselves in project-management roles, even if they are not the overall project managers. These roles can be challenging, as projects may range from deploying new technology such as CAD, CPE, or radio systems, to other projects like consolidation or improving internal operations. Join us for this hour-long webinar to learn:

• Essential elements of project management;
• Tips on organizing, developing timelines, and communicating about projects; and
• Tools necessary to effectively and successfully deliver projects.

Presenter: Brian Tegtmeyer, ENP - DU-COMM | NENA Education Advisory Board

CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.

Can't attend on the 31st? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

Webinar Access Info: Dial-in and web-access details will be provided to attendees via email the week of the webinar.

11.09.18 | Tactical Dispatch for the Telecommunicator | Franklin, IN | Register
11.12.18 (5-day course) | Center Manager Certification Program (CMCP) | Anaheim, CA | Register
11.16.18 | Preventing Telecommunicator Tunnel Vision | Loveland, CO | Register
12.03.18 | (3-day course) | Center Training Office Program (CTO) | Bloomington, IN | Register
12.04.18 (3-day course) | 9-1-1 Center Supervisor | Bradenton, FL |  Register
12.07.18 | Recruit, Hire, Retain, & Promote for Success | Destin, FL | FL NENA Fall Conference | Register
12.10.18 | Overcoming Negativity | Northglenn, CO | Register
12.10.18 | Quality Assurance: Achieving QA/QI in the PSAP | Conyers, GA | Register 

Check out the NENA Education Calendar to see additional upcoming classes!

Job-Seeker Benefits –Customizable alerts based on your skills and interests –Anonymous profile and résumé posting –Résumé critique services –Job search tools and tips

Employer Benefits –Find highly qualified applicants quickly and easily –Only receive applications from those who meet your criteria –Tools to manage your positions and view activity reports –Searchable database of résumés and profiles

Did you know that NENA has a great way to recognize telecommunicators who have gone above and beyond? It’s called the TC Spotlight! If you know of a TC that has done an exceptional job while handling a call, is devoted to his or her career, is a mentor to others, a great cheerleader for your agency, or just plain rocks, then we would like to help celebrate them! Share their awesome talents with the rest of the world by sending an email to tccaucus@nena.org and letting us know the nominee's name, years of service, current agency and position, and why he or she is being nominated.