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NENA applauds the 911 Implementation Coordination Office for the publication of its Next Generation 911 Cost Estimate report to Congress. "This extensive study, which estimates that a nationwide deployment of NG911 would cost between $9.5 and $12.7 billion, provides policymakers at all levels of government and public-safety stakeholders with the detailed financial information needed to achieve a coordinated, nationwide deployment of NG911," said NENA President Jamison Peevyhouse, ENP.

A timely transition to NG911 is necessary to ensure that every community has access to the best 9-1-1 service possible. NG911 enables improved information sharing between callers and 9-1-1; enhanced situational awareness and communication between 9-1-1 and field responders; and increased resiliency and reliability of 9-1-1 networks.

NENA looks forward to working with all stakeholders to develop a funding model that provides predictable, adequate, and sustainable funding for NG911 from a mix of state and federal sources for both capital and operating expenditures, allowing for strong performance day-to-day and continuous improvement long-term.

It’s time to renew your NENA membership! You can do it in just a few quick steps: 

  1. Simply log in to the NENA website.  
  2. Go to your Manage Profile page.  
  3. Click on Membership under the "Account History" header to view your renewal options.  
  4. Pay online by check or credit card.  
  5. Print out a receipt for your records. 
You’ll see a slight increase in your 2019 dues that will help the organization grow and provide new benefits. One such benefit you’ll see almost right away: In 2019, all NENA members will receive access to every #WebinarWednesday offering throughout the year for free! That’s a brand-new member benefit worth $450! These hour-long webinars, offered on the last Wednesday of most months, cover the hottest issues in 9-1-1, help you stay in front of the industry’s latest developments, and provide practical takeaways that everyone in the center can use.

At NENA’s NG9-1-1 Standards & Best Practices Conference, you will gain an understanding of the world that is made possible by Next Generation 9-1-1 and help make it so.

#NENASBP is a conference unlike any other. It is an interactive, informative, attendee-driven event where you:

  • LEARN about the standards that are spurring the development and implementation of NG9-1-1 technology and operations best practices;
  • COLLABORATE on the guidelines, resources, and documents that enable NG services, systems, and PSAPs to reach their full potential; and
  • CONTRIBUTE your thoughts, ideas, and expertise to address 9-1-1’s most-pressing issues, define our path forward, and ensure the success of NG9-1-1. 

Join us in Orlando from January 21-24 where you’ll discuss and work to address the most pressing NG-related issues, including: GIS and NG-data needs; location services and accuracy; interoperability; telecommunicator SOPs; procurement and transition planning; security and resiliency; social media; apps and the Internet of Things; multimedia messaging and accessibility; disaster planning; staffing, hiring, and training; and the evolution of 9-1-1 center supervision and management.

Click here for full #NENASBP session details.

No other event provides you with the opportunity to shape the future of 9-1-1 and impact public safety for decades to come! Don’t miss your chance to be part of it!

Click here to register now, with special early-bird rates available through December 7. Click here to book your housing at the host hotel and conference site, the Embassy Suites Lake Buena Vista South.

     
 
From now through October 26, NENA is accepting session proposals for the NENA 2019 Conference & Expo taking place at the Gaylord Palms in Orlando from June 14-19.
 
Presenting a session at NENA 2019 is an excellent opportunity to share your knowledge and experience with an audience of 9-1-1 professionals eager to gain and share information. It is also your chance to give back to the profession and help inspire, inform, and educate attendees on a variety of important issues.
 
Benefits for those selected to present at NENA 2019 include:
  • The lowest possible rate for full-conference registration or a free one-day pass if you will only be attending on the day you present;
  • Access to the speaker lounge for the duration of the conference;
  • A special speaker thank-you gift; and
  • Bio and profile listed in the NENA 2019 conference app.
An ENP scholarship opportunity is now available to current NENA members that meet the eligibility requirements for ENP Certification and plan to sit for the exam by March 2019.
 
Five ENP Scholarships will be awarded (one per membership region). Each scholarship recipient will receive complimentary registration to take the ENP exam during the Winter 2019 or Spring 2019 examination periods.
 
Candidates must complete and submit the online application by November 15, 2018. Scholarship winners will be notified by November 30.
 
Get ready for the exam by joining a study group! Florida NENA's upcoming study group begins on January 8, meeting every Tuesday at 2PM Eastern. Email Mark Whitby to sign up. Mission Critical Partner's next free ENP Study Group starts on January 28, and meets every Monday at 3PM Eastern. Email louisalake@mcp911.com to register. Study groups are led by subject matter experts and have proven to be a valuable resource to those preparing for the examination. Click here for info on these and other study groups.
Training Update
A redesigned and improved Education & Training section of the NENA website is now available. It’s much easier to navigate, find course syllabi, make booking requests, and more. Click here to check it out!
Project Management for 9-1-1 Professionals
Wednesday, October 31 | 3PM Eastern (live) or On-Demand
$50 for NENA Members | $85 for Non-Members 
Click here to register!


Often, PSAP personnel find themselves in project-management roles, even if they are not the overall project managers. These roles can be challenging, as projects may range from deploying new technology such as CAD, CPE, or radio systems, to other projects like consolidation or improving internal operations. Join us for this hour-long webinar to learn:

  • Essential elements of project management;
  • Tips on organizing, developing timelines, and communicating about projects; and
  • Tools necessary to effectively and successfully deliver projects.

Presenter: Brian Tegtmeyer, ENP - DU-COMM | NENA Education Advisory Board

CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.

Can't attend on the 31st? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

Webinar Access Info: Dial-in and web-access details will be provided to attendees via email the week of the webinar.

10.26.18 | Tactical Dispatch for the Telecommunicator | Franklin, IN | Register 
11.09.18 | Tactical Dispatch for the Telecommunicator | Franklin, IN | Register
11.12.18 (5-day course) | Center Manager Certification Program (CMCP) | Anaheim, CA | Register
11.16.18 | Preventing Telecommunicator Tunnel Vision | Loveland, CO | Register
12.03.18 | (3-day course) | Center Training Office Program (CTO) | Bloomington, IN | Register
12.04.18 (3-day course) | 9-1-1 Center Supervisor | Bradenton, FL |  Register
12.07.18 | Recruit, Hire, Retain, & Promote for Success | Destin, FL | FL NENA Fall Conference | Register
12.10.18 | Overcoming Negativity | Northglenn, CO | Register
12.10.18 | Quality Assurance: Achieving QA/QI in the PSAP | Conyers, GA | Register 

Check out the NENA Education Calendar to see additional upcoming classes!

Association Business
CentralSquare Technologies
NENA is pleased to open the nominations process for our 2019-20 Board of Directors election! This election will be for the following positions:
  • Second Vice President
  • Northeastern Region Director 
  • North Central Region Director
  • Canadian Region Director
Learn more about nominee qualifications here

Click here to download a .zip file of documents and resources that includes: 

  • Statement of Responsibilities
    • Must be signed by nominee and co-signed by an agency representative (if applicable)
  • Nomination Form
    • Can be completed by the applying candidate or by a third-party nominator
  • Relevant NENA polices and procedures
  • NENA's bylaws

Click here to fill out your board nomination form online. A paper form is available in the .zip file of documents and resources.

The nomination deadline is 5PM Eastern on October 19, 2018. Contact the Elections Committee with any questions about the nomination process, eligibility requirements, or general election details.

Document Announcements

The NENA PSAP Task Overload Management Information Document assists PSAPs with identifying indicators of employee task overload and provide recommendations to minimize overload.

All comments are due by midnight Eastern on October 25, 2018. Contact the NENA Committee Resource Manager with any questions or concerns.

Featured Job Openings
Talari
Emergency Dispatcher l Maricopa County l Phoenix, AZ
Public Safety Dispatch Shift Supervisor l City of Sugar Land l Sugarland, TX
Training/Quality Assurance Coordinator l Westcom l West Des Moines, IA
Communications Director l Pike Co 911 l Bowling Green, MO

Visit the NENA Career Center to see other available jobs or post your opening today!

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–Customizable alerts based on your skills and interests
Anonymous profile and résumé posting
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Find highly qualified applicants quickly and easily
Only receive applications from those who meet your criteria
Tools to manage your positions and view activity reports
Searchable database of résumés and profiles

Telecommunicator Corner
Did you know that NENA has a great way to recognize telecommunicators who have gone above and beyond? It’s called the TC Spotlight! If you know of a TC that has done an exceptional job while handling a call, is devoted to his or her career, is a mentor to others, a great cheerleader for your agency, or just plain rocks, then we would like to help celebrate them! Share their awesome talents with the rest of the world by sending an email to tccaucus@nena.org and letting us know the nominee's name, years of service, current agency and position, and why he or she is being nominated.