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 Latest News
From NENA President Rob McMullen, ENP: Like you, NENA is disappointed by today’s decision from the Office of Management and Budget not to reclassify "Public Safety Telecommunicators" into the "Protective Service" category. Although we recognize this has become an emotionally-charged issue for many, NENA has provided substantive, evidence-based comments and advocacy, consistent with OMB’s data-driven approach to this statistical classification. OMB has made it clear that this is the only way to achieve our long-term goal of full reclassification. We hold out hope that future reclassification efforts across the public safety community will adopt an approach that is likewise aligned with the SOCPC / OMB data requirements. Despite today’s setback, NENA will continue to advocate for an accurate statistical classification for 9-1-1 professionals to support critical research into the mental and physical impacts of 9-1-1 jobs, which differ substantially from those encountered by other non-public-safety "dispatcher" professions.   
Congratulations to the sixty-eight(!!!!) 9-1-1 professionals who passed the fall 2017 ENP exam and are now certified Emergency Number Professionals! Well done! For more information on how you too can achieve this prestigious professional designation, visit the ENP webpage.
Support NENA while you do your Amazon shopping this holiday season with AmazonSmile! It's a simple and automatic way for you to support NENA every time you shop, at no cost to you. When you shop at smile.amazon.com, you’ll find the exact same low prices, vast selection, and convenient shopping experience as Amazon.com, with the added bonus that Amazon will donate a portion of the purchase price to NENA. On your first visit to AmazonSmile, you need to search for and select "National Emergency Number Association" to receive donations from eligible purchases before you begin shopping. Amazon will remember your selection, and then every eligible purchase you make on AmazonSmile will result in a donation. With NENA’s NG9-1-1 Standards and Best Practices Conference (SBP) coming up in less than two months, we look forward to seeing you in Florida for an exciting and important event that not only advances critical NG9-1-1 operations and technical standards work, but also benefits you as a 9-1-1 professional, your agency or company, and the entire 9-1-1 industry. At SBP, you will join with your emergency communications peers to discuss and address the issues, concerns, and challenges that face 9-1-1. You will share your ideas, insights, experiences, and expertise to shape the future of 9-1-1 and help make nationwide NG9-1-1 a reality. Only your involvement will carry us over the NG9-1-1 finish line. Like few other industries, 9-1-1 is a community of constant evolution. At SBP you have the unique opportunity to bring new ideas, new issues, and new solutions into the standards development process. This is not just a conference — this is an experience. And that experience is better off with your participation. In short, we need your knowledge and input to make a great event and to make 9-1-1 all that it can and should be. We’re excited for you to join us at SBP where you can grow professionally, help to make our industry better, and lead us into the next generation. Click here to download a copy of the just-released #NENASBP brochure! Click here to register now, and here to book your housing at the host hotel and conference site, the Embassy Suites Lake Buena Vista South, before super-low attendee room rates expire on December 15.  NENA's 911Talk Email List is an invaluable digital networking resource that allows you to reach out to 9-1-1 professionals like you to discuss all-things public safety, ask for advice, share ideas and experiences, and much more! Best of all, 911Talk knows no geographic boundaries! Once you join the community and start sending messages, you'll hear from other NENA members near and far who are eager to connect and ready to help! Sign up and start 911Talking today!
For the first time, NENA is included in the Combined Federal Campaign (CFC), the official workplace-giving campaign for federal and military employees. Federal employees can support NENA @ Combined Federal Campaign code #45316. Now through January 12, federal employees and retirees can support education and training opportunities for members of our 9-1-1 community who wouldn’t otherwise have them. With the funds raised by tapping into this powerful network of more than 12 million federal employees, NENA will fund more scholarships and wellness programs for 9-1-1 professionals across the country. Through the CFC, military service members, federal employees and retirees can make automated tax-deductible gifts with weekly, monthly, or bi-monthly payroll deductions. Please share this news with your family members, friends, and colleagues, especially those who may be, or may know, federal employees. Please forward this news item, post it on a bulletin board, or help us spread the word on Facebook and Twitter. To learn more about the CFC and how federal employees can participate, click here. And thank you for your support!
9-1-1 Goes to Washington brings together hundreds of 9-1-1 professionals from around the country with policy leaders in our nation's capital to explore and discuss today's most pressing 9-1-1 and emergency communications issues. 9-1-1 Goes to Washington is the only event where you can learn about the policy challenges facing public safety and take immediate action to address them through dialog with your elected and appointed officials.
Join us in Washington from February 14-17 for a dynamic, interactive program where you will receive:
2018 marks the 50th anniversary of 9-1-1 and we’re gearing up for an exciting year full of celebration, new membership benefits, and continued leadership on the issues that matter the most to 9-1-1 professionals like you. You should have recently received an email from NENA with a link to your 2018 NENA dues notice. Help NENA go green and save a stamp by choosing to pay online by check or credit card. If this is not an option for you or your agency, the email also contained a link allowing you to print out a copy of your invoice for local processing. Instantly renew your membership online in just a few easy steps:
Don’t lose access to the latest industry updates, the best education and training, and vital connections to your peers across the 9-1-1 universe! We look forward to another great year of bringing you more than any other public safety association!  Training Update
The three-day NENA Center Supervisor and CTO programs are two of the hottest and most in-demand courses offered by NENA! Contact Ty Wooten to book either (or both!) of these great classes for your center or region in 2018.
Interested in taking the ENP Examination next year? Plan now to participate in an upcoming ENP Study Group session! Study groups are led by subject matter experts and have proven to be a valuable resource to those preparing for the examination. Florida's group starts on January 9 and concludes on March 20. This group meets on Tuesdays at 2 p.m. Eastern. Email Mark Whitby to sign up. Mission Critical Partner's next session starts on January 29, and meets every Monday at 3 p.m. Eastern. Email louisalake@mcp911.com to register. Click here for info on these and other study groups.
12.05.17 (3-day course) | 9-1-1 Center Supervisor | Dothan, AL | Register View the NENA Education Calendar to see additional upcoming classes!
 Document Announcements
The NENA Call Blocking Information Document provides guidance to PSAP administrators regarding what conditions should be used for a PSAP to identify a calling number or identifier as a problem source and explains how to develop a draft policy for having that source blocked or disposed of until the issue from that source has been resolved. This document also provides guidance on how to determine if the problem is resolved and the criteria to un-block the number or calling source.
The NENA Standard Data Formats for E9-1-1 Data Exchange & GIS Mapping standard sets forth NENA standard formats for Automatic Location Identification (ALI) data exchange between Service Providers and Data Base Management System Providers, a GIS data model, a Data Dictionary, and formats for data exchange between the ALI Database and PSAP Controller equipment. The reason for revising this document in 2017 is to add additional legacy Classes of Service (CoS), standardized use of Service Descriptions in the Customer Name/Service field, and specify the recommended CoS information in Section 19 and the recommended Service Descriptions in Section 20. See the full document and click here for comment submission instructions. All comments are due by midnight Eastern on December 22, 2017. Contact the NENA Committee Resource Manager with any questions or concerns.
Having adjudicated all comments, the subject document is now considered "stable." Per NENA IPR, Section 4.5 a "Stable Form Notice" is being issued and can be seen by clicking below.
 Washington BriefingSAFECOM and the Department of Homeland Security Office of Emergency Communications have released the SAFECOM Nationwide Survey (SNS). The survey will provide valuable insights on the current state of the nation’s emergency communications, and will be used to provide justification to advocate for more grant funding and capability improvements, develop additional training and other resources, and make more informed policy decisions. The SNS is an opportunity for your voice to be heard! The NG9-1-1 Institute seeks nominations of the heroes and leaders that should be honored as part of the 2018 9-1-1 Honor Awards. Examples of heroism and leadership that occurred anytime between November 1, 2016 and December 31, 2017 will be considered for the awards presented at a reception in Washington, DC this coming February. Nominations may now be submitted for these six awards categories:
Any person or group fitting the description is eligible to be nominated and anyone can nominate (including self-nomination). You DO NOT need to be a member of the NG11 Institute to nominate or to receive an award. Click here for more info and to submit your nomination by January 10!
 Featured Job OpeningsExecutive Director l County of Saint Joseph l St. Joseph County, IN
Assistant Chief l Baltimore County Government l Baltimore, MD Executive Director l Snohomish County Emergency Radio System l Marysville, WA Communications Executive l City of Dallas l Dallas, TX Visit the NENA Career Center to see other available jobs or post your opening today!
The NENA Career Board is the best resource to recruit high-quality professionals in the 9-1-1 industry. Posting your open jobs on the NENA Career Board ensures you're getting exposure to the right candidates. Not only does posting your open jobs on NENA Career Board get them in front of top professionals, but you could also see your posted jobs on Google for Jobs, Google’s most recent feature, placing quality jobs from niche job boards on the first page of a user’s job search results!
Are you having trouble finding the time to search through all of the available positions on the NENA Career Board? Make sure the perfect opportunity doesn’t pass you by. Create a personal job alert and new jobs that match your search criteria will be emailed directly to you. You can also have your resume evaluated for FREE. Upload your resume to the NENA Job Board and find out how!
 Telecommunicator Corner
Did you know that NENA has a great way to recognize telecommunicators who have gone above and beyond? It’s called the TC Spotlight! If you know of a TC that has done an exceptional job while handling a call, is devoted to his or her career, is a mentor to others, a great cheerleader for your agency, or just plain rocks, then we would like to help celebrate them! Share their awesome talents with the rest of the world by sending an email to tccaucus@nena.org and letting us know the nominee's name, years of service, current agency and position, and why he or she is being nominated.
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Critical knowledge of current, proposed, and needed federal and state 9-1-1, Homeland Security, and emergency communications legislation, regulation, and policy initiatives; and
NENA is issuing a challenge to each chapter to increase the number of
