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 Latest News
New year, new congress, new administration, new 9-1-1 agenda! The time is fast approaching when hundreds of 9-1-1 professionals will descend on Washington to educate makers of law and policy on the critical issues facing the public and the public safety community. To make sure 9-1-1 Goes to Washington has the biggest impact ever, NENA is offering a FREE three-part webinar series that will give you the tools YOU need to make The Voice of 9-1-1 heard on Capitol Hill. Sign up for one, sign up for all! Register for the webinar series and you'll automatically receive access to all three presentations! CEUs: No ENP points for attending the GTW webinars, but conference attendees earn one ENP re-certification point towards the eight-point maximum for NENA events in the Professional Development Conference section. Can't attend on the scheduled webinar dates? Register now and you will receive an email after the live presentations with instructions for accessing the on-demand webinar archives. Webinar Access Info: Dial-in and web-access details will be provided automatically upon registration. Webinar 1 - Getting Approval, Getting Here, & Getting Around Learn all about the structure and agenda of 9-1-1 Goes to Washington, access our approval toolkit, and get insider tips and tricks for navigating the National Capital Region’s airports, rail depots, and transit systems. Webinar 2 - How Congress Works Get the nitty-gritty details of how Congress really works, from insights on key staffers to the structure and function of committees and leadership offices. Webinar 3 - Effective Meetings & Legislative Priorities Train for effective meetings with key legislators and staff, and learn the major talking points and legislative priorities for the 2017 edition of 9-1-1 Goes to Washington. With a new administration and new Congress taking office, the 2017 edition of 9-1-1 Goes to Washington (February 26 - March 1) offers you a unique opportunity to make public safety a priority for our elected and appointed officials. GTW is an interactive forum where you learn about and discuss national 9-1-1 issues and advance those issues on Capitol Hill. This dynamic, hands-on program provides you with increased knowledge of 9-1-1 and homeland security legislative and regulatory topics, as well as critical information on the federal government process and how to work with federal policy makers. It is vital, now more than ever, that 9-1-1 professionals become active participants in the governmental process to advance the goals of our profession and industry.
 Training UpdateThe last Wednesday of each month (except November and December) is #WebinarWednesday! All ten webinars are available for a prepaid annual subscription of $250 for NENA members - a 50% savings compared to purchasing each webinar individually! Get the team together for these hour-long webinars covering the hottest issues in 9-1-1. 2017 topics include:
Purchase the annual subscription and save!   
Connecting Your Community: Using Social Media to Your PSAP’s Advantage
Wednesday, January 25 | 3PM Eastern (live) or On-Demand $50 for NENA Members | $85 for Non-Members Click here to register! | Purchase a 2017 #WebWed subscription & save!! Does your agency have a social media presence? Are you using resources like Facebook and Twitter to their fullest potential? In the age of the 24-hour news cycle, the ability to communicate directly with the people in your community that may be affected by traffic accidents, police activity, and other disruptive planned and unplanned events is vital. Join us for this hour-long interactive presentation where you will learn how to engage your community with social media posts that have a purpose and have fun doing it! We’ll discuss:
Presenter: Leah Hornacek - Grand Traverse (MI) 9-1-1 CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section. Can't attend on the 25th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive. Webinar Access Info: Dial-in and web-access details will be provided to attendees via email the week of the webinar. 01.19.17 | Leadership in the 9-1-1 Center | Woodbridge, VA | Register View the NENA Education Calendar to see additional upcoming classes!  Association Business
NENA is pleased to open the nominations process for our 2017-2018 Executive Board election! This election will be for the following positions:
All nominees must be current members in good standing for at least three years; have been employed for at least three years in 9-1-1; be certified Emergency Number Professionals (ENPs); and meet the minimum threshold of membership, leadership, and certification requirements as outlined in the Nomination Form. Nominees for the position of Region Director must reside in the region they wish to represent. Click here to download a .zip file of documents and resources that includes:
Click here to fill out your board nomination form online. A paper form is available in the .zip file of documents and resources. The nomination deadline is March 15, 2017. Contact Nominating Committee Chair Christy Williams or Member Services Director Bri Robinson with any questions about the nomination process, eligibility requirements, or general election details.  Document AnnouncementsNENA received final approval from the American National Standards Institute (ANSI) on January 3, 2017, for an American National Standard (ANS) that identifies standard specifications for the exchange of emergency data. The Emergency Incident Data Document (EIDD) provides a standardized, industry-neutral National Information Exchange Model (NIEM) conformant (XML-based) specifications for exchanging emergency incident information to agencies and regions that implement NG9-1-1 and IP-based emergency communications systems. Emergency incident information exchanges supported by the EIDD include exchanges between disparate manufacturers’ systems located within one or more public safety agencies and with other incident stakeholders. Click here to view or download the standard. The NENA PSAP Master Clock Standard guides designers and manufacturers of PSAP equipment for use in an E9‑1‑1 environment. This ANSI-approved standard identifies engineering and technical requirements to be met before the purchase of such equipment. It may also be of value to purchasers, maintainers, and users of such equipment. This document is not intended to provide complete design specifications for a PSAP Master Clock - it will neither ensure the quality of the performance of the equipment nor should it serve as an exclusive procurement specification. These specifications are not for use for NG9‑1‑1 time synchronization; those specifications can be found in the Timer Server section of the i3 standard.
The NENA PSAP Survivability Information Document assists PSAPs with the development of a PSAP survivability program. This document is meant to be used in conjunction with other contingency planning documents to assist the PSAP to better prepare for and react to disasters, with the end goal being that the PSAP remains operational. Recognizing that every PSAP is unique, this document should be used as a starting point in disaster recovery planning.
The NENA Resource List for Human Resources Information Reference Document is provided as a resource for PSAP managers and administrators to use in locating information related to various Human Resources issues. Resources are available concerning the following issues:
NENA Standard for NG9‑1‑1 GIS Data Model, NENA-STA-006.1-201X (DRAFT) is available for public review and comment.This standard defines the Geographic Information Systems (GIS) Data Model, which supports NENA Next Generation 9‑1‑1 (NG9‑1‑1) systems of location validation and both geospatial call or dispatch routing. This is the standard to be referenced by GIS practitioners. This model also defines several GIS data layers (layers) used in local Public Safety Answering Point (PSAP) and response agency mapping applications for handling and responding to 9‑1‑1 calls. See the full document here. Click here for instructions on how to submit your comments. All comments are due by midnight Eastern on February 28, 2017. You may contact the NENA Committee Resource Manager with any questions or concerns.  Washington BriefingLast week, the FCC released its Eighth Annual Report to Congress on State Collection and Distribution of 911 and Enhanced 911 Fees and Charges (Report). The Commission submits the Report to Congress annually pursuant to the New and Emerging Technologies 911 Improvement Act of 2008 (NET 911 Act), which requires that the Commission report whether 911 fees and charges collected by the states, the District of Columbia, U.S. territories, and Indian territories (states and other reporting entities) are being used for any purpose other than to support 911 and Enhanced 911 (E911) services. By this public notice, the Commission solicits public comment on the Report and the information provided therein to the Commission by states and other reporting entities. The Report covers the collection and distribution of 911 and Enhanced 911 fees and charges for the calendar year ending December 31, 2015, and was submitted to Congress on December 30, 2016. The Report also contains more detailed state-by-state information than prior annual reports on the number and type of 911 calls, the number of Public Safety Answering Points (PSAPs) and telecommunicators, expenditure of funds for Next Generation 911 (NG911) services, deployment of Emergency Services IP Networks (ESInets) and text-to-911 service, establishment of programs to support PSAP cybersecurity, and the extent of state-level oversight and auditing of collection and use of 911 fees. Click here to view the report and here for information on filing comments. The 2016 National 911 Progress Report shares detailed findings and analysis for 911 systems across the nation. It is an important tool in improving local, state and regional emergency communication systems. The report collates the data gathered from the participating states and territories with the support of the National Association of State 911 Administrators (NASNA). The 2016 National Progress Report provides the segmented information state 911 leaders, legislators and policy makers need to make informed decisions about 911 services in their jurisdictions. A few interesting findings from the report include:
 Featured Job Openings
Emergency Communications Administrator l Memphis Police Department l Memphis, TN Public Safety Radio Dispatcher Trainee l San Jose Fire Department l San Jose, CA 911 Supervisor l Cowlitz County 911 Communications l Kelso, WA
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