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Please join NENA in taking a moment today to remember the public safety heroes and the thousands of others who lost their lives during the tragic events of September 11, 2001. To honor their memories, let us all hold dearly our freedoms and celebrate the service NENA members and all other first responders provide each day.

At NENA’s NG9-1-1 Standards & Best Practices Conference, you will gain an understanding of the world that is made possible by Next Generation 9-1-1 and help make it so.

SBP is a conference unlike any other. It is an interactive, informative, attendee-driven event where you not only learn about the standards that are spurring the development and implementation of NG9-1-1 technology and operations best practices, but also create the guidelines, resources, and documents that enable NG services, systems, and PSAPs to reach their full potential.

Join us in Orlando from January 15-18 and be part of the solution! With your peers from across the 9-1-1 universe, you’ll discuss and work to address the most pressing NG-related issues, including: GIS and NG-data needs; location services and accuracy; resiliency and interoperability; governance and funding; telecommunicator SOPs; procurement and transition planning; security and resiliency; apps and the Internet of Things; multimedia messaging and accessibility; hiring and training; and the evolution of 9-1-1 center supervision and management.

No other event provides you with the opportunity to shape the future of 9-1-1 and impact public safety for decades to come! Don’t miss your chance to be part of it!

Click here to register now, with special early-bird rates available through December 1. Click here to book your housing at the host hotel and conference site, the Embassy Suites Lake Buena Vista South.

Life is expensive. NENA has partnered with LifeMart to help make everyday life a little more affordable, and a lot more fun. You'll have access to national and local discounts from brands you know and love, all in one convenient location. And, as a NENA Member, access is free!

You can access your discounts anywhere, anytime, on any device. It’s the fast and easy way to: 

  • Save money on everything from computers to car rentals, gifts to groceries, electronics to entertainment and much more. 
  • Save time with instant, one-stop shopping—no need to run out to the store or search the web. 
  • Shop as often as you like: the more you shop, the more you save—no limit! 
  • Have fun discovering exclusive new deals on the brands you love—offers are updated regularly. 

As a special bonus, when you sign up by December 31, you'll be entered in a drawing to win a $100 Amazon gift card!

Click here to learn more about NENA Member Discounts Powered by LifeMart and sign up today! 

The devastation hurricane Harvey has brought to most of the Texas coast and surrounding areas has been catastrophic. TX NENA and TX APCO are partnering on relief efforts currently working with agencies to compile a list of PSAPs and individuals in need. If you would like to be added to the notification list for donations, please email Sonya Lopez-Clauson, Andrea Wilson, and Christy Williams. They are working to centrally coordinate nation-wide donations for the affected PSAPs.

You may donate online here.

Presenting a session at NENA 2018 is an excellent opportunity to share your knowledge and experience with an enthusiastic audience of 9-1-1 professionals who are eager to gain and share information. To meet the expectations and needs of our attendees, your session must be engaging, informative, and applicable to a diverse audience with a wide range of professional and personal backgrounds.

Your proposal will be evaluated by how well the session will deliver practical skills, knowledge, and resources that meet one of the following audience needs: 

  • Empower attendees to overcome issues they are dealing with today;
  • Prepare attendees for near-term issues for which they should be planning; or
  • Challenge attendees to think about advances in technology and public safety that may one day impact 9-1-1, and what that means for them right now.
Click here for additional details and proposal submission instructions.
Training Update

09.18.17 (3-day course) | 9-1-1 Center Supervisor | Oregon City, OR | Register
09.18.17 | Leadership in the 9-1-1 Center | Oregon City, OR | Register
09.19.17 | Telecommunicator Tunnel Vision | Oregon City, OR | Register
09.20.17 | Liability Issues in the 9-1-1 Center | Oregon City, OR | Register
09.25.17 (5-day course) | Center Manager Certification Program (CMCP) | Sykesville, MD | Register
09.26.17 | 9-1-1 Customer Service: Takes Seconds, Saves Minutes | Greenfield, IN | Register
09.28.17 | 9-1-1 Customer Service: Takes Seconds, Saves Minutes | Greenfield, IN | Register
10.02.17 (3-day course) | Center Training Officer Program | Oregon, IL | Register
10.18.17 | Advanced Fire/EMS Dispatch | Wilmington, MA | MA State Grant Approved | Register
10.19.17 | Advanced Fire/EMS Dispatch | Wilmington, MA | MA State Grant Approved | Register
10.23.17 (3-day course) | 9-1-1 Center Supervisor | South Bend, IN | Register
10.23.17 | Bringing Your A Game to Fire & EMS Dispatching | South Bend, IN | Register
10.23.17 | 9-1-1 Customer Service: Takes Seconds, Saves Minutes | Bloomingdale, IL | Register
10.24.17 | Overcoming Negativity | South Bend, IN | Register
10.25.17 | Liability Issues in the 9-1-1 Center | South Bend, IN | Register
10.30.17 | Overcoming Negativity | Henderson, NV | Register

View the NENA Education Calendar to see additional upcoming classes!

Get your Cyber Benchmark!
SecuLore Solutions
Are your 911 centers talking with Russia, China, Iran? Are you aware of the internet devices connected to your systems? Whether preparing for NG911 or deployed already, you should have a yearly vulnerability assessment. SecuLore’s is tailored to public safety – applying FCC, DHS & NIST guidelines. Contact us.
www.SecuLore.com/contact
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Washington Briefing

There is a growing need for local authorities to understand the difference between NG9-1-1 and FirstNet as decisions are made about the future of emergency communications.

The National 911 Program recently partnered with the National Association of State 911 Administrators (NASNA) to create a resource to help state and local authorities understand how Next Generation 9-1-1 (NG9-1-1) and the Nationwide Public Safety Broadband Network, known as FirstNet, are similar, different and how they can work together to improve emergency communication.

The short, visual report shares critical information about the efforts to implement NG9-1-1 at the local and state level, and coordinate with FirstNet at the national level. 

The NG9-1-1 Institute welcomes the nomination (including self-nomination) of prospective Board Members who are committed to the mission of the NG9-1-1 Institute and are prepared to dedicate themselves in the service of the organization. If you are interested in nominating someone or yourself, click here to learn more and fill out a nomination form.

There is no limit to the number of nominations you can submit. You do not need to be a member of the Institute to submit a nomination, but you must be a current member of the Institute to be a nominee, vote in the election, and serve on the Board. Click here to become an Institute member, or re-activate your membership. Please note that you MUST register at this site each year OR have voted in the immediate past election to be considered an active member of the Institute.

The following six seats are open for nominations:

  • Two Members-at-Large (Public Safety)
  • Two Vendors (Public Safety)
  • One Consumer Telco (Small Provider)
  • OneMember-at-Large
Click here to learn more and submit a nomination by September 13.
Volunteers Wanted

The NENA Data Structures Committee seeks volunteers for the development of a white paper that explores Representational State Transfer (REST) and JavaScript Object Notation (JSON). The white paper will be delivered to the NENA Development Steering Council and NENA staff to aid in their decision to adopt JSON as the format for NG9-1-1 data elements (instead of XML), and REST for NG9-1-1 web services (instead of SOAP). 

The white paper will list advantages and disadvantages of the proposed changes, any issues with NIEM conformance, and recommendations regarding whether or not to adopt JSON and REST. If adoption of JSON and REST is recommended, the white paper will recommend a migration plan.

The workgroup will particularly benefit from those with knowledge of, and experience working with, XML, JSON, REST, SOAP, and NIEM-conformant data schemas. Weekly calls will be held on Mondays from 12PM – 1PM Eastern.

Click here to join the workgroup.

A new working group focused on the Internet of Things (IoT) and external applications (apps) is seeking volunteers to assist in creating a document describing the impact of IoT devices and emergency applications on NG9-1-1. This document will provide guidance to 9-1-1 professionals, application/device vendors, and data management/monitoring entities for NENA-endorsed methodology for NG9-1-1 interaction by IoT devices and emergency calling applications.

The working group may also determine mechanisms by which attachments (such as images or videos) are either conveyed with or made available within a 9-1-1 call and determine how data provided by applications or devices is made available to and accessed by call takers and responders. Additionally, the group may determine mechanisms (signaling etc.) by which applications and devices place automatic or manual 9-1-1 calls, including situations where the person initiating the call is remote, or gets bridged into a 9-1-1 call.

Click here to join this working group.

Bandwidth 9-1-1 Dynamic Location Routing
Bandwidth
In today’s mobile world, 9-1-1 access can be complex and complicated. With Bandwidth’s Dynamic Location Routing, you can ensure that emergency services get there on time, every time—with nothing left to chance.
Click Here to Learn More
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Featured Job Openings
Police Dispatcher | City of Pasadena | Pasadena, CA
Police Dispatcher/Trainee | City of Simi Valley | Simi Valley, CA
911 Center Coordinator | Rogers Police Department | Rogers, AR
Public Safety Radio Dispatcher Trainee | San Jose Fire Department | San Jose, CA
 
Visit the NENA Career Center to see other available jobs or post your opening today!

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Are you having trouble finding the time to search through all of the available positions on the NENA Career Board? Make sure the perfect opportunity doesn’t pass you by. Create a personal job alert and new jobs that match your search criteria will be emailed directly to you. You can also have your resume evaluated for FREE. Upload your resume to the NENA Job Board and find out how!