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This is where you come in. We are trying to raise $50,000 – enough to provide dozens of scholarships for 9-1-1 professionals who want to meet the challenges of the future head-on and provide the public with the best 9-1-1 service possible. Will you help us reach that goal? We can only get there together. If everyone in our NENA family contributes $10 or more, we will hit our target! We appreciate any gift and truly believe no amount is too small. It is only through your support that we can make a difference. Your generosity will give you the satisfaction of knowing that you have made vital training opportunities available to members of our 9-1-1 community who wouldn’t otherwise have them.
Thank you for considering us this holiday season. We wish you a healthy and happy new year!    You should have recently received an email from NENA with a link to your 2017 NENA dues notice. Help NENA go green and save a stamp by choosing to pay online by check or credit card. If this is not an option for you or your agency, the email also contained a link allowing you to print out a copy of your invoice for local processing. Instantly renew your membership online in just a few easy steps:
In appreciation of your continued support, when you renew online by credit card before December 31, 2016, you will receive free access to an upcoming NENA webinar of your choice or $50 off an annual subscription to our #WebinarWednesday program! We look forward to sharing many new and exciting member benefits with you in the coming year! With a new administration and new Congress taking office in January, the 2017 edition of 9-1-1 Goes to Washington (Feb 26 - March 1) offers you a unique opportunity to make public safety a priority for our elected and appointed officials. GTW is an interactive forum where you learn about and discuss national 9-1-1 issues and advance those issues on Capitol Hill. This dynamic, hands-on program provides you with increased knowledge of 9-1-1 and homeland security legislative and regulatory topics, as well as critical information on the federal government process and how to work with federal policy makers. It is vital, now more than ever, that 9-1-1 professionals become active participants in the governmental process to advance the goals of our profession and industry. Top Five Reasons to Attend
The NG9-1-1 Institute is hosting the 14th Annual NG9-1-1 Honor Awards Reception where heroes and leaders in the 9-1-1 field will be honored. The Co-Chairs of the Congressional NG9-1-1 Caucus and other Members of Congress are invited to attend and to present the awards. We need your help in identifying the heroes and leaders that should be honored this year. Examples of heroism and leadership that occurred anytime between November 1, 2015 and December 31, 2016 will be considered for the awards presented at the reception. Nominations may now be submitted through January 16, 2017 for the six awards categories. Any person or group fitting the description is eligible to be nominated and anyone can nominate (including self-nomination). You DO NOT need to be a member of the NG-1-1 Institute to nominate or to receive an award. Award Categories:
Set up your personal shipping account by enrolling online at savewithups.com/nena.  Training UpdateInterested in taking the ENP Examination? Plan now to participate in Florida NENA's free ENP Study Group starting on January 31! All potential test-takers welcome; no need to be from Florida! ENP study groups are led by subject matter experts and have proven to be a valuable resource to those preparing for the examination. This group meets every Tuesday at 2PM Eastern. Email mwhitby@pinellascounty.org to register. Click here for info on this and other study groups. 12.08.16 | Overcoming Negativity | Minneapolis, MN | Register View the NENA Education Calendar to see additional upcoming classes! The TERT Team Leader course is now available via FEMA Independent Study; the course is identified as FEMA IS-1200. This online course is intended to provide guidance to first line supervisors of 9-1-1 operators, call takers, and dispatchers on what to expect when being deployed to a disaster site. Course Objectives:
Primary Audience: First line supervisor of emergency management communications personnel.  Association Business
NENA is pleased to open the nominations process for our 2017-2018 Executive Board election! This election will be for the following positions:
All nominees must be current members in good standing for at least three years; have been employed for at least three years in 9-1-1; be certified Emergency Number Professionals (ENPs); and meet the minimum threshold of membership, leadership, and certification requirements as outlined in the Nomination Form. Nominees for the position of Region Director must reside in the region they wish to represent. Click here to download a .zip file of documents and resources that includes:
Click here to fill out your board nomination form online. A paper form is available in the .zip file of documents and resources. The nomination deadline is March 15, 2017. Contact Nominating Committee Chair Christy Williams or Member Services Director Bri Robinson with any questions about the nomination process, eligibility requirements, or general election details.  Washington BriefingThe National Association of State 911 Administrators (NASNA) has released a paper outlining the challenges states face in optimizing revenue from the existing telephone surcharge model for funding 911, and recommending solutions. The paper is intended to be used as a companion to the white paper released in September 2015 entitled, "Four Potential Sustainable Funding Models for NG911." You can download the new paper here. The original paper may also be found using that link. "It is important that states make every effort to optimize revenues from the current funding mechanism before attempting to implement a new one," said Harriet Miller-Brown, NASNA’s president.  Featured Job Openings
Sales Executive l Synergem Technologies l United States Emergency Communications Director l Municipal Consolidated Dispatch l Harwood Heights, IL Public Safety Telecommunicator l Western Colorado Regional Dispatch Center l Montrose, CO
 Member SpotlightThis special feature highlights NENA members from various backgrounds, industry segments, experiences, and geographic locations. It offers members an opportunity to share their stories with their colleagues and the greater NENA community. Email NENA Member Services Director Bri Robinson if we should feature you or someone you know. NENA: Tell us a little bit about who you are, where you’re from, what you do, and your history with NENA....
NENA: What does 9-1-1 mean to you?
Click here to read the rest of our interview with Rea...  Telecommunicator CornerFlorida International University is conducting research on the impact of workplace stress for emergency services personnel. This forty-minute online survey assesses aspects of the workplace that may contribute to psychological and physiological health issues for emergency responders. Questions include items about job and workplace stressors, secondary traumatic exposure, satisfaction, burnout, and somatic symptoms. Click here to participate in the study.  Calling all telecommunicators! Are you in need of expert advice? Well, the Telecommunicator Caucus has developed a place for you to get answers from those who have been there! From how to get that promotion to how to deal with the coworker who leaves old food in the shared fridge, Goldie is here to answer all your questions big or small! Just send your questions to deargoldie@nena.org and Goldie and her network of experts will get you the advice you need. The best questions and answers will be posted – anonymously – to the Dear Goldie Blog that’ll be launching soon. Stay tuned for an announcement on that shortly! The Fine Print: This advice column is for informative and entertainment purposes only. The advice is based on research and personal experience only and should not be considered legal advice. Specific legal questions should be directed to your local legal counsel. |
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Rapidly advancing technologies promise to revolutionize our 9-1-1 system, creating an urgent need for 9-1-1 professionals to be equipped with greater knowledge and enhanced skills. Unfortunately, most 9-1-1 centers simply do not have the resources necessary to meet this need.
Take advantage of special pricing discounts through UPS under the NENA/UPS Savings Program. Through this program, UPS offers special shipping rates to eligible NENA members on overnight, international, and ground delivery services. 
Rea Washington: Ask any military brat where they are from and we’re usually stumped on how to exactly answer that question. I grew up living in various places around the world following my father from Army base to Army base until he retired. I currently reside in Arkansas and work for the Ark-Tex Council of Governments as the 9-1-1 Operations Coordinator where I aid in all phases of 9-1-1 program implementation, maintenance and overall coordination for a nine county region.