NENA is pleased to announce that it has received a Power of Associations Gold Award from the American Society of Association Executives (ASAE) for its 9-1-1 Goes to Washington (GTW) advocacy event. 

As NENA’ s annual "fly-in" to Washington, DC, GTW educates Members of Congress and staff about the challenges facing America’s 9-1-1 system and empowers association members to advocate for bipartisan solutions. In February 2025, GTW achieved record attendance – 444 attendees from 46 states and two territories – making a significant impact on Capitol Hill and setting the stage to further strengthen NENA’s year-round advocacy. Launched in 2024, NENA’s State Captains program grew to 25 leaders in 2025, enhancing coordination throughout state delegations and making our efforts on Capitol Hill even more impactful.

"Congratulations to NENA: The 9-1-1 Association for exemplifying the impact that associations have on the industries and professions they represent, and on society at large," said ASAE President and CEO Michelle Mason, FASAE, CAE. "It is exciting to see associations going above and beyond their everyday missions to change the world. We are very proud to spotlight this award-winning program."

Click here to read more. 

Congratulations to the 57 9-1-1 professionals who passed the summer 2025 ENP exam and are now certified Emergency Number Professionals! Well done! For more information on how you too can achieve this prestigious professional designation, visit the ENP webpage. 

Plan now for a year of learning, connection, and impact with NENA’s signature events! Whether you’re digging into standards, advocating on Capitol Hill, or discovering what’s next at our flagship Conference & Expo, NENA has something for everyone in 2026.

🛠️ NG9-1-1 Standards & Best Practices Conference + Critical Issues Forum | January 11–16, 2026 | New Orleans, LA
Explore and help build the latest standards and technical solutions and dive into the emerging hot-button issues in emergency communications. nena.org/sbp & nena.org/cif

🏛️ 9-1-1 Goes to Washington | February 22–25, 2026 | Arlington, VA
Join the national conversation and advocate for the future of 9-1-1 with lawmakers and leaders. nena.org/gtw

🌟 NENA 2026 Conference & Expo | June 27–July 2, 2026 | Columbus, OH
The biggest and best week in 9-1-1 is back! This is the can’t-miss event of the year for 9-1-1 professionals to learn, grow, connect, and discover. nenaconference.com

More information on all three events coming this fall! 

Women in 9-1-1 Webinar Series - Breaking the Cycle of Complacency: Moving Beyond Good Enough in 9-1-1
Thursday, September 18 | 3:00PM Eastern (live) or On-Demand
Free! Click here to register!

Stress, staffing shortages, burnout—these are real. But over time, they can lead to something more dangerous: complacency. And it often shows up before we even realize it. Join us as we explore how to recognize complacency and rebuild a culture that leads with purpose. Attend this webinar to learn:

• How to recognize early signs of complacency;
• What it does to morale and performance; and
• Ways to shift center culture and stay mission-focused.

Presenter: Matt Grogan - Denise Amber Lee Foundation

Can't attend on the 18th? Register now to receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

CEUs: Attend this webinar and receive one-half ENP re-certification point.

Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration.

NENA’s Board of Directors leads the organization’s more than 24,000 members in advancing NENA’s mission to improve 9-1-1 through research, standards development, training, education, outreach, and advocacy. Through its leadership, the board ensures that the needs of the association and its members are being met today and that NENA is well-positioned for the future.

As a board member, you will fulfill essential responsibilities outlined in NENA’s bylaws, help guide NENA’s strategic vision, and ensure the association continues to provide the highest level of support and service to its members. This is your opportunity to provide the leadership needed to ensure NENA’s continued growth and success.

Nominations are sought for the following board positions: 

• Second Vice President
• Southeastern Region Director
• Western Region Director
• Private Sector Director

Nominations are due by 5PM Eastern on October 2. Click here to learn more about board-service qualifications and to submit your nomination. Contact the Elections Committee with any questions about the nomination process, eligibility requirements, or general election details.

The intent of the NENA Transition to i3 PSAP Standard is to supplement the Dual-Mode PSAP transitional option. It describes how inner PSAP transitional applications are evolved to full i3 PSAP compliance without having to upgrade all applications at once.

Based on the Public Review 2 status, this will be a 30-day comment period. Additionally, only the underlined and struck-through items are open for public comment. Items underlined are new or revised text, while a strikethrough indicates a removal of text. Content without an underline or strikethrough is included for context only.

Members of the Working Group may download the document and submit comments by going here and then selecting "Add a Comment" from the "Edit" icon dropdown options.

All others are to download the document and submit comments by going here and then selecting "Add a Comment" from the "Document Actions" icon dropdown options.

Please complete all requested data and "Save," or, if submitting multiple comments, select "Save and Add Another."

All comments are due by September 28, 2025. You may contact the NENA Committee Resource Management Team with any questions or concerns.

The NENA E9-1-1 PSAP Equipment Standards document defines the PSAP equipment requirements intended for use by users, manufacturers, and providers of E9-1-1 Customer Premises Equipment (CPE).

Members of the Working Group are to download the document and submit comments by going here and then selecting Add a Comment from the Edit icon dropdown menu.

All others are to download the document and submit comments by going here and then selecting Add a Comment from the Document Actions icon dropdown menu.

Please complete all requested data and Save or, if submitting multiple comments, select Save and Add Another.

If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, or incorrect references/links to documents, please document them under one comment and list the page and line number for each. If the correction is within a table, provide the table name and page number of error and specific details of change.

All comments are due by October 13, 2025. You may contact the NENA Committee Resource Management Team with any questions or concerns.

The NG9-1-1 Institute works with the Congressional NextGen 911 Caucus to promote deployment of advanced and effective 9-1-1 and Next Generation 9-1-1 services throughout the nation. Founded in 2003, the Institute continues to be a valued resource for Members of Congress and their staff.

The Institute welcomes the nomination (including self-nomination) of prospective Board Members who are committed to the mission of the NG9-1-1 Institute and are prepared to dedicate themselves in the service of the organization. Institute Board Members are expected to:

• Contribute on a national board to exercise governance, abide by fiduciary functions, and be active in carrying out the mission of the Institute;
• Become more fully informed on the various activities of the Institute, the Congressional NextGen 911 Caucus, other related and cooperating Non-Governmental Organizations (NGO’s), and the partners of the organization;
• Promote the NG9-1-1 Institute and the advancement of emergency services nationwide;
• Support an organization that works to educate the public and Congress on the issues facing emergency communications;
• Assist the Congressional NextGen 911 Caucus in their mission of advancing 9-1-1 services nationwide; and
• Recognize individuals for their heroism and leadership in the public safety field.

 

Click here to learn more and submit a nomination by September 12.

NENA seeks volunteers for Mutual Aid Standard Working Group.The update to the existing NENA Mutual Aid Standard/Model Recommendation will seek ANSI Accreditation. 

The working group seeks operational and technical subject matter experts in the User, Producer, and General Interest categories, as defined in Section 3 Document Development Process of the NENA Development Operational Procedures, NENA-ADM-001.6-2025.

Ideally, working group membership will include participants with:

• PSAP and dispatch operations management experience
• Emergency Management experience
• Experience designing Public Safety technology
• Experience designing and managing IP networks
• PSAP administration and, specifically, inter-agency communications experience

The working group meets every other Tuesday from 12PM – 1PM Eastern. Additional information can be obtained by emailing the working group Co-Chairs, Bonnie Maney and Brett Wrenn.

Click here to volunteer!

The Telecommunicator CPR Working Group seeks volunteers to support the reaffirmation of the NENA Telecommunicator Cardiopulmonary Resuscitation (T-CPR) Standard. The resulting document is intended to be an ANSI approved version of the standard.

Specifically, the working group seeks to add members to the Producer and General Interest categories, although all interested parties are welcome to join.  As defined in Section 3 Document Development Process of the NENA Development Operational Procedures, a Producer is one who develops or provides 9-1-1 related products or services and a General Interest member is a member who does not fit into User or Producer, such as consultants or those who are part of state or federal agencies.

The Working Group meets on Mondays from 4:00PM – 5:00PM Eastern.

Click here to volunteer!