At NENA 2025, you'll gain practical, real-world knowledge and skills that you can apply immediately to improve your center, strengthen your team, and turbocharge your career. Whether you're looking for tactical takeaways, the latest technology insights, or new strategies to lead and innovate, #NENA2025 is where 9-1-1 professionals come to grow, connect, and get ahead.

Join thousands of your peers for a week of transformative learning, hands-on training, and meaningful discussions on the biggest challenges and opportunities in emergency communications. You’ll leave equipped and excited to make an impact and make a difference.

Click here to register now and here to book your housing.

 Why Attend #NENA2025? 

• Gain Actionable Knowledge – Learn from industry experts and take home practical strategies to improve your agency’s operations right away.
• Stay Ahead of the Curve – Understand the near- and long-term issues shaping 9-1-1.
• Expand Your Network – Connect with peers, industry leaders, and key decision-makers from across the country.
• Experience Cutting-Edge Innovation – Explore new technologies, tools, and services that are revolutionizing emergency communications.

Click here to register now and here to book your housing. 

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Ready, Set, NENA! Conference First-Timer Orientation
Thursday, June 12 | 3:00PM Eastern (live) or On-Demand
Free! Click here to register!

Discover how to make the most of your first NENA conference experience and feel confident from day one! Join us to get a roadmap for making the most of your time in Long Beach. From planning which sessions to attend, to making connections and finding your community, you’ll walk away ready to confidently dive in to #NENA2025. Attend this webinar to learn:

• What to expect from NENA 2025’s breakout sessions, networking events, general sessions, expo, and more;
• How to prioritize your time and build a personalized plan that aligns with your goals and interests; and
• Insider tips to maximize your experience and get the most out of your first NENA conference.

Can't attend on the 12th? Register now to receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration. 

Registration & conference details coming this fall!

Learn, collaborate, and contribute at the NENA Standards & Best Practices Conference!

Get ready for #NENASBP, the one-of-a-kind conference where you’re in the driver’s seat! This interactive, attendee-powered event goes beyond learning about the latest issues and standards shaping 9-1-1 technology and best practices – it's your opportunity to actively contribute to the guidelines, resources, and documents that are transforming 9-1-1 operations, systems, and services. Register today to secure your seat at the table to help shape what’s next for 9-1-1 and push PSAPs to new heights!

With your peers from across the 9-1-1 universe, you’ll discuss and work to address the most pressing issues facing 9-1-1, including: recruitment, hiring, and retention; GIS and NG-data needs; location services and accuracy; culture; interoperability; telecommunicator SOPs; text-to-9-1-1; transition planning; cybersecurity; multimedia messaging and accessibility; training; wellness and resiliency; the evolution of 9-1-1 center supervision and management; and more!

No other event provides you with the opportunity to shape the future of 9-1-1 and impact public safety for decades to come! Don’t miss your chance to be part of it! 

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Tackle 9-1-1's most-urgent challenges at the NENA Critical Issues Forum!

NENA's Critical Issues Forum (#NENACIF) brings the 9-1-1 community together to tackle the most urgent challenges facing our profession. Whether it's emerging technology, operational resilience, workforce wellbeing, or the evolving role of telecommunicators, this event is where big conversations lead to bold action.

Join us for an interactive day-and-a-half program designed to inform, inspire, and equip you with the strategies and tools needed to face our field’s most pressing issues head-on. Through expert-led sessions, hands-on workshops, and real-world insights, you’ll leave better prepared to lead change in your center and across our profession.

Details on the 2026 topic coming soon!

 Congratulations to the 45 9-1-1 professionals who passed the spring 2025 ENP exam and are now certified Emergency Number Professionals! Well done! For more information on how you too can achieve this prestigious professional designation, visit the ENP webpage. 

Women in 9-1-1 Webinar Series – The Unseen Burden: Trauma Healing for First Responders
Thursday, June 5 | 3:00PM Eastern (live) or On-Demand
Free! Click here to register!

First responders carry a unique burden—exposure to intense, high-stakes situations that can leave lasting imprints on the nervous system. This webinar explores the hidden toll of trauma and provides actionable strategies for both immediate relief and long-term healing. Through practical techniques like breathwork, Emotional Freedom Technique (EFT), and deeper methods such as Eye Movement Desensitization and Reprocessing (EMDR), participants will gain insights into how trauma is stored in the body and how they can reclaim resilience.

Whether you're seeking tools for yourself or ways to support others, this session offers powerful approaches to breaking free from the unseen weight of trauma.

Presenter: Stacey Brake – EMDR Practitioner & Trauma Healing Specialist

Can't attend on the 5th? Register now to receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

CEUs: Attend this webinar and receive one-half ENP re-certification point.

Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration.

The NENA Security Audit Checklist is a companion document for NENA's Security for Next Generation 9-1-1 Standard (NG-SEC). It provides a checklist that can be used to assess compliance with the requirements outlined in the standard.

Thank you to those involved in the SS&R-Security Audit Checklist WG for the hard work committed to the success of the document.

The NENA-APCO Standard for Telecommunicator Emergency Response Taskforce (TERT) Deployment includes information to provide guidance and helpful information regarding the development, maintenance, and deployment of a Telecommunicator Emergency Response Taskforce (TERT).

Members of the Working Group are to download the document and submit comments by going here and then select Add a Comment from the Edit icon drop-down menu. All others are to download the document and submit comments by going here and then select Add a Comment from the Document Actions icon drop-down menu. Please complete all requested data and Save or, if submitting multiple comments, select Save and Add Another.

If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, and incorrect references/links to documents, please document them under one comment and list the page and line number for each. If the correction is within a table, provide the table name and page number of the error and specific details of the change.

All comments are due by June 9, 2025. You may contact the NENA Committee Resource Management Team with any questions or concerns.

The NENA Public Safety Communications & Railroad Interaction Standard Operating Procedures standard provides guidance to PSAPs and railroad control centers on best practices when interacting with each other respectively on emergency incidents that involve railroads or railroad assets.

Members of the Working Group are to download the document and submit comments by going here and then select Add a Comment from the Edit icon drop-down menu. All others are to download the document and submit comments by going here and then select Add a Comment from the Document Actions icon drop-down menu. Please complete all requested data and Save or, if submitting multiple comments, select Save and Add Another.

If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, and incorrect references/links to documents, please document them under one comment and list the page and line number for each. If the correction is within a table, provide the table name and page number of the error and specific details of the change.

All comments are due by June 16, 2025. You may contact the NENA Committee Resource Management Team with any questions or concerns.

The NENA Standard for the Non-Conventional Means of Communicating With E9-1-1 provides E9-1-1 stakeholders with guidance that supports non-conventional emergency calls. As a Public Review 2, only the areas highlighted in yellow are open for comment.

Members of the Working Group are to download the document and submit comments by going here and then select Add a Comment from the Edit icon drop-down menu. All others are to download the document and submit comments by going here and then select Add a Comment from the Document Actions icon drop-down menu. Please complete all requested data and Save or, if submitting multiple comments, select Save and Add Another.

If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, and incorrect references/links to documents, please document them under one comment and list the page and line number for each. If the correction is within a table, provide the table name and page number of the error and specific details of the change.

All comments are due by July 7, 2025. You may contact the NENA Committee Resource Management Team with any questions or concerns.

NENA seeks volunteers to help revise the NENA E9-1-1 PSAP Equipment Standard. While all interested parties are welcome to join, the working group is looking to add members that qualify as part of either the User or General Interest category defined in the NENA Development Operational Procedures. A User is someone who uses 9-1-1 related products or services and a General Interest member is a one who does not fit into User or Producer categories, such as consultants or those who are part of state or federal agencies.

Meetings are held on Mondays from 2:00PM – 3:00PM Eastern.

Click here to volunteer!

NENA is seeking volunteers with an interest in being a Working Group Co-Chair for the NENA Wellness Resources Working Group. The working group is tasked to assist in locating, reviewing and vetting wellness resources for the NENA Wellness Continuum. WG members are responsible for testing links within the continuum and could be tasked with creating resources based on the work generated by multiple work groups within the Wellness Committee, such as information documents and training. Please see the Charter for a description of the current efforts.

The applicant should possess administrative, facilitatory, and/or management skills related to meeting facilitation, preparation of agendas and notes, document creation and management, and overall working group discussion. Training will be provided. NENA prefers that a working group have, at a minimum, two Co-Chairs, although three is optimal, to support the various duties of work group management and the document development process. More information on the Roles and Responsibilities of Working Group Chairs can be found here.

If you are interested in applying for the PSAP Ops Document Review Working Group Co-Chair role, please complete the Leadership Application and return via email to the Wellness Committee Co-Chairs, Casey Rives and Cassie Sexton, by June 30.