At NENA 2025, you'll gain practical, real-world knowledge and skills that you can apply immediately to improve your center, strengthen your team, and turbocharge your career. Whether you're looking for tactical takeaways, the latest technology insights, or new strategies to lead and innovate, #NENA2025 is where 9-1-1 professionals come to grow, connect, and get ahead.

Join thousands of your peers for a week of transformative learning, hands-on training, and meaningful discussions on the biggest challenges and opportunities in emergency communications. You’ll leave equipped and excited to make an impact and make a difference.

NENA members who register online and pay by credit card at the time of registration between now and March 31 automatically save more than $200 off On-Site registration pricing – no promo code necessary.*

Click here to register now and here to book your housing.

*Registration payments by check or "bill me" option will be available beginning on April 1. This offer cannot be combined with group membership vouchers or other promotions.

We're thrilled to announce the launch of our new 9-1-1 Hero Spotlight Program, proudly sponsored by Motorola Solutions! This is your chance to share your stories and experiences, celebrating you and highlighting the vital role that you play every day in keeping our communities safe.

We can't wait to shine a spotlight on your dedication and courage! We'll be sharing videos on NENA's social media channels throughout TC Week.

Share Your Story: Create a short, one-minute video answering one (or more) of these questions:

1. What is important to you about what you do as a 9-1-1 telecommunicator?
2. Tell us about a call that you handled that made you very proud and why.
3. What do you love most about being a 9-1-1 telecommunicator?

Thank you in advance for taking a moment to record a video! Simply click here to record and share your video quickly and easily from your web browser!

NENA is now accepting applications for the second cohort of the Transformative Empowerment and Mentoring (TEAM) Program, taking place this spring and summer! Participants in this six-month long program receive personalized guidance, support, and inspiration that empowers them to achieve personal and professional growth.

"Being a mentor is one of the most fulfilling, impactful, and meaningful things one person can do for another," said NENA TEAM Program Co-Chair, Laurie Anderson, ENP. "This program helps the 9-1-1 leaders of tomorrow grow, flourish, and reach their full potential."

Apply here to be a TEAM mentor. Prospective mentees can click here to be considered for the second TEAM cohort. Applications are being accepted through April 15.

Congratulations to the fifty-nine 9-1-1 professionals who passed the winter 2025 ENP exam and are now certified Emergency Number Professionals! Well done! For more information on how you too can achieve this prestigious professional designation, visit the ENP webpage. 

The William E. Stanton Award is NENA's highest honor. It is bestowed upon an individual who has not only excelled in his or her everyday job, but has gone above and beyond to further NENA's goals. Nominations for this prestigious annual award are now open.

Click here for additional information on the award, including criteria, past recipients and more. Click here to submit your nomination online. The deadline for nominations is March 31, 2025.

NENA has established a scholarship program to honor the commitment of William "Bill" McMurray, ENP, Past President, to the mission of NENA and 9-1-1 education. The scholarship will be awarded for the NENA 2025 Conference & Expo, and covers the conference registration fee and four nights of lodging at a conference hotel (to be determined by NENA upon awarding of scholarship). Travel expenses to and from the conference and meals are not included in this award.

Please visit the scholarship webpage for information about the criteria, application procedure, and responsibilities. Click here to submit your application online. The application deadline is March 31, 2025.

An ENP scholarship opportunity is now available to current NENA members who meet the eligibility requirements for ENP Certification and plan to sit for the exam in 2025 or early 2026.

Each scholarship recipient will receive complimentary registration to take the ENP exam during the Summer 2025, Fall 2025, or Winter 2026 examination period.

Candidates must complete and submit the online application by Friday, March 28. Scholarship winners will be notified by Friday, April 18.

 AI-Driven Emergency Response: Shaping the Future Today
Wednesday, March 26 | 3PM Eastern (live) or On-Demand
FREE for NENA Members | Click here to register!

Across the U.S., ECCs are using AI to transform emergency response and enhance productivity. From automated alarm processing and real-time video detection to instant text translation, these tools are helping telecommunicators focus on life-threatening situations. Attend this webinar to learn:

• How 9-1-1 centers are implementing AI to reduce workload, improve situational awareness, and deliver faster response while maintaining existing protocols; 
• How your center can strategically implement AI to handle routine tasks, from alarm processing to data gathering, while maintaining your established protocols; and
• Practical insights on balancing AI automation with human expertise to improve resource allocation and response times.

Presenters: Keely L Heyman, CPE, ENP – Mountain Valley (NJ) ECC | Andrea Watts – RapidSOS | Karin Marquez, ENP – RapidSOS

Can't attend on the 26th? Register now and watch the webinar on-demand via the access link from your registration email the day after the live webinar airs.

CEUs: Attend this webinar and receive one-half ENP re-certification point.

Webinar Access Info: On the day of the webinar, you will need to be logged in to your nena.org account, so please note your username and password. Once logged in, you can access the live webinar via the link in your registration-confirmation email.

Questions? Contact Carol Workman with the NENA Education team.

NENA's Chief Executive Officer provides leadership for all aspects of the Association’s operations, with an emphasis on long-term goals, growth, profit, staff and program area deliverables, and sound fiscal management. This position represents the Association before a variety of federal agencies and businesses both domestic and international. This position oversees the day-to-day operations of the organization and staff. The ideal candidate will have extensive experience in a management or leadership role, strong managerial and financial skills, and experience interfacing with regulatory agencies and Congress.

Click here for more information and submission instructions. Applications are due by Friday, April 18.

The NENA Security Audit Checklist is a companion to the NENA Security for Next Generation 9-1-1 Standard and is used to assess compliance with requirements specified in that standard.

Members of the Working Group are to download the document and submit comments by going here and then select Add a Comment from the Edit icon drop-down menu. All others are to download the document and submit comments by going here and then select Add a Comment from the Document Actions icon drop-down menu. Please complete all requested data and Save or, if submitting multiple comments, select Save and Add Another.

If you are providing Editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, and incorrect references/links to documents, please document them under one comment and list the page and line number for each. If the correction is within a table, provide the table name and page number of error and specific details of change.

All comments are due by April 27, 2025. You may contact the NENA Committee Resource Management Team with any questions or concerns.

The NENA Transition to i3 PSAP Standard defines how EIDOs are conveyed between Functional Elements.

Members of the Working Group are to download the document and submit comments by going here and then select Add a Comment from the Edit icon drop-down menu. All others are to download the document and submit comments by going here and then select Add a Comment from the Document Actions icon drop-down menu. Please complete all requested data and Save or, if submitting multiple comments, select Save and Add Another.

If you are providing Editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, and incorrect references/links to documents, please document them under one comment and list the page and line number for each. If the correction is within a table, provide the table name and page number of error and specific details of change.

All comments are due by April 21, 2025. You may contact the NENA Committee Resource Management Team with any questions or concerns.

The Monitoring Association (TMA) Standards Committee has received confirmation from ANSI that the Public Comment Period for its TMA-ATN-01 Monitoring Center Notification of Active Threat Detection is officially open through April 1, 2025.

The standard outlines a uniform approach to handling active threat events, acknowledges, integrates various detection technologies, and provides detailed guidelines on record-keeping, data management, and process monitoring. The goal of this standard is to significantly enhance the synergy between the security industry and public safety, fostering a safer environment through more informed and rapid responses to active threats.

All comments must be received through the TMA website before 8:00 PM ET on April 1, 2025. All interested may access the draft document here and the TMA online comment form here. 

NENA seeks volunteers to help update the NENA Staffing Guidelines documents. The scope includes modernizing recruitment and retention strategies, updating obsolete PSAP Staffing Guidelines, exploring workforce management tools, and leveraging data-driven decision-making. The working group needs operational and technical subject matter experts, including:

• 9-1-1 personnel, including dispatchers, supervisors, and administration;
• Industry partners, including those in the private sector involving technology, consulting, and training;
• Data scientists; and
• Researchers.

The working group will meet every other Thursday from 12:00 PM to 1:30 PM Eastern starting March 20, 2025.

Click here to volunteer! 

NENA seeks volunteers to assess the NENA E9-1-1 PSAP Equipment Standard and determine if this ANSI-approved standard should be reaffirmed or revised and to support the document to publication. The working group needs operational and technical subject matter experts in the User, Producer, and General Interest categories, as defined in Section 3 Document Development Process of the NENA Development Operational Procedures. Specifically, volunteers are sought with:

• PSAP and dispatch operations management experience;
• Experience designing Public Safety technology;
• Experience designing and managing IP networks;
• Familiarity with inter-agency communications; and/or
• Experience writing technical requirements.