The William E. Stanton Award is NENA's highest honor. It is bestowed upon an individual who has not only excelled in his or her everyday job, but has gone above and beyond to further NENA's goals. Nominations for this prestigious annual award are now open.

Click here for additional information on the award, including criteria, past recipients and more. Click here to submit your nomination online. The deadline for nominations is March 31, 2025.

An ENP scholarship opportunity is now available to current NENA members who meet the eligibility requirements for ENP Certification and plan to sit for the exam in 2025 or early 2026.

Each scholarship recipient will receive complimentary registration to take the ENP exam during the Summer 2025, Fall 2025, or Winter 2026 examination period.

Candidates must complete and submit the online application by Friday, March 28. Scholarship winners will be notified by Friday, April 18.

NENA has established a scholarship program to honor the commitment of William "Bill" McMurray, ENP, Past President, to the mission of NENA and 9-1-1 education. The scholarship will be awarded for the NENA 2025 Conference & Expo, and covers the conference registration fee and four nights of lodging at a conference hotel (to be determined by NENA upon awarding of scholarship). Travel expenses to and from the conference and meals are not included in this award.

Please visit the scholarship webpage for information about the criteria, application procedure, and responsibilities. Click here to submit your application online. The application deadline is March 31, 2025.

NENA is proud to offer Women in 9-1-1 (WIN) scholarships to the upcoming #NENA2025 Conference & Expo! This scholarship opportunity is open to any female 9-1-1 professional with at least two years of experience and in good standing with her current employer.

Previous scholarship recipients and those who have previously attended a NENA national annual conference are NOT eligible for this award.

Each scholarship recipient receives:

• Complimentary registration to the NENA 2025 Conference & Expo;
• Complimentary registration for a one-day pre-conference course of choice at NENA 2025; and
• A $1,500 travel stipend.

To be eligible for a scholarship, you must complete and submit the scholarship application, including the upload of your long-answer essay to the question, "Why is it important for more women to consider 9-1-1 as a career, and how can their participation strengthen the industry? What advice would you offer to women aspiring to advance within the 9-1-1 industry?"

Applications will be accepted through March 15, 2025. Scholarship winners will be notified no later than April 4, 2025.

Click here to apply!

No matter what industry you're in, establishing your professional brand is essential. With the right tools, you can confidently share your story, showcase your expertise, and inspire others while expanding your network.

Join NENA’s Women in 9-1-1 Alliance for a dynamic discussion on using LinkedIn to create a strong digital footprint, amplify your unique brand, and grow your influence in the industry. Attend to learn:

• The importance of LinkedIn for professional branding;
• What LinkedIn rankings are and how to leverage the tool to its greatest advantage; and
• LinkedIn's best practices to help you stand out from the pack.

Presenter: Clarene Mitchell - TCM Communications

Can't attend on the 20th? Register now to receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

CEUs: Attend this webinar and receive one-half ENP re-certification point.

Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration. 

The NENA Transition to i3 PSAP Standard defines how EIDOs are conveyed between Functional Elements.

Members of the Working Group are to download the document and submit comments by going here and then select Add a Comment from the Edit icon drop-down menu. All others are to download the document and submit comments by going here and then select Add a Comment from the Document Actions icon drop-down menu. Please complete all requested data and Save or, if submitting multiple comments, select Save and Add Another.

If you are providing Editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, and incorrect references/links to documents, please document them under one comment and list the page and line number for each. If the correction is within a table, provide the table name and page number of error and specific details of change.

All comments are due by April 21, 2024. You may contact the NENA Committee Resource Management Team with any questions or concerns.

The Monitoring Association (TMA) Standards Committee has received confirmation from ANSI that the Public Comment Period for its TMA-ATN-01 Monitoring Center Notification of Active Threat Detection is officially open through April 1, 2025.

The standard outlines a uniform approach to handling active threat events, acknowledges, integrates various detection technologies, and provides detailed guidelines on record-keeping, data management, and process monitoring. The goal of this standard is to significantly enhance the synergy between the security industry and public safety, fostering a safer environment through more informed and rapid responses to active threats.

All comments must be received through the TMA website before 8:00 PM ET on April 1, 2025. All interested may access the draft document here and the TMA online comment form here. 

NENA: The 9-1-1 Association commends the late-February reintroduction of the Enhancing First Response Act (S.725), bipartisan legislation that would direct the U.S. Office of Management and Budget (OMB) to reclassify Public Safety Telecommunicators as a "Protective Service Occupation" in the federal Standard Occupational Classification (SOC) system.

Currently, 9-1-1 professionals are misclassified as "Office and Administrative Support," a designation that fails to reflect the highly specialized, lifesaving work they perform daily. This no-cost legislation would correct this outdated classification, ensuring that 9-1-1 professionals receive the respect and recognition they deserve.

Click here to read more.

The NENA Institute Board (NIB) seeks to fill three seats on the NIB: Northeastern Region delegate, North Central delegate, and one At-Large delegate. All seats are for a two-year period beginning in June 2025. You must be a current ENP and a NENA member to apply.

The NENA Institute Board has two objectives:

• Support the activities of NENA and its members by raising and maintaining professional standards in the field of emergency number management; and
• Define the Body of Knowledge which indicates broad competence in the implementation and administration of emergency telecommunications services and provides a mechanism by which individuals may demonstrate to the Institute that they have acquired this knowledge and are entitled to ENP certification.

Regional delegates represent the NENA membership but also have responsibilities that focus on members and Chapters within their respective region. At-Large delegates represent the NENA membership, help disseminate Institute and program information and are involved in the ENP examination review.

Regional and At-Large delegates are expected to attend the NENA Annual Conference, a two-day NIB Annual Board Meeting each year (recently held in conjunction with NENA’s SBP Conference), and monthly NIB conference calls.

Applicants must have a firm knowledge of 9-1-1 technology, management and operations, with a good grasp of how 9-1-1 will change in the future.

Send expressions of interest, along with a resume and/or bio, to Steve Morgan, ENP, Nominating Committee Chair by Friday, March 21.

NENA seeks volunteers to help update the NENA Staffing Guidelines documents. The scope includes modernizing recruitment and retention strategies, updating obsolete PSAP Staffing Guidelines, exploring workforce management tools, and leveraging data-driven decision-making. The working group needs operational and technical subject matter experts, including:

• 9-1-1 personnel, including dispatchers, supervisors, and administration;
• Industry partners, including those in the private sector involving technology, consulting, and training;
• Data scientists; and
• Researchers.

The working group will meet every other Thursday from 12:00 PM to 1:30 PM Eastern starting March 20, 2025.

Click here to volunteer! 

NENA seeks volunteers to assess the NENA E9-1-1 PSAP Equipment Standard and determine if this ANSI-approved standard should be reaffirmed or revised and to support the document to publication. The working group needs operational and technical subject matter experts in the User, Producer, and General Interest categories, as defined in Section 3 Document Development Process of the NENA Development Operational Procedures. Specifically, volunteers are sought with:

• PSAP and dispatch operations management experience;
• Experience designing Public Safety technology;
• Experience designing and managing IP networks;
• Familiarity with inter-agency communications; and/or
• Experience writing technical requirements.

NENA seeks volunteers for the PCA Clarification Working Group. The PCA Clarification Working Group will create an Information document on PSAP Credentialing Agency (PCA) Use Clarifications and Implementation Guidelines. The document will explain what the PCA does, including straightforward descriptions of when PCA certificates would be used in practical terms.

The working group seeks experts in cybersecurity, especially Public Key Infrastructure (PKI) technology, and individuals familiar with the security functions in NG9-1-1, including the i3 standard. We are also looking for operations personnel to provide input on the plain-language descriptions of security functions to ensure that the content is understandable to the user community.

NENA working groups seek operational and technical subject matter experts in the User, Producer, and General Interest categories, as defined in Section 3 Document Development Process of the NENA Development Operational Procedures, NENA-ADM-001.5b-2022.

The Working Group meets weekly on Mondays from 11:00AM - 12:30 PM ET, with the first meeting on Monday March 17, 2025.

Click here to volunteer!

NENA seeks volunteers for the NENA Emergency Telephone Notification Systems Working Group to shepherd the draft of NENA Minimum Standards for Emergency Notification Systems through the document approval process. The working group has revised the current standard intended to provide guidance to the public safety and private sector communities on operational, administrative and procedural issues – along with general technical considerations – germane to the proper acquisition, implementation, and management of an Emergency Notification System. 

A variety of expertise is sought from the public safety and 9-1-1 industries as well as those with experience in communications center personnel operations. Specifically, the working group seeks to add members in the 'Producer' interest category, although we welcome all who want to participate. As defined in Section 3 Document Development Process of the NENA Development Operational Procedures, a Producer is a developer or provider of 9-1-1 related products or services.

The Working Group meets every other Tuesday from 11:00PM - 12:PM Eastern.

Click here to volunteer!

NENA seeks volunteers for the Conveyance of EIDO Working Group to support the revision of the EIDO Conveyance standard through the document review and approval process. The deliverable is intended to be an ANSI-approved standard.

A variety of expertise is sought from the public safety and 9-1-1 industries. Specifically, the working group seeks to add members of the User and General Interest categories although we welcome all who want to participate. As defined in Section 3 Document Development Process of the NENA Development Operational Procedures, a User is a user of 9-1-1 related products or services. A General Interest member is a member who does not fit into User or Producer category, such as consultants or those who are part of state or federal agencies.

The Working Group meets on Fridays from 2:00PM – 3:00PM Eastern.

Click here to volunteer!