Free Webinar on 9-1-1/9-8-8 Interoperability Announced for 08.28

Measuring Progress: Data Collection and Evaluation for 9-1-1/9-8-8 Interoperability
Thursday, August 28 | 12PM Eastern
FREE! Click here to register!

Attend this final webinar of a three-part series exploring findings from Clear Pathways’ Crisis Response Pilot for 9-1-1 PSAPs and 9-8-8 call centers. This session focuses on evaluating 9-1-1/9-8-8 interoperability and using metrics to support continuous quality improvement among the partners. Participants will hear key findings from Mathematica’s evaluation of the pilot, including common data reporting challenges and recommendations to strengthen future evaluation and implementation efforts. Attend to:

• Discover the key findings from Mathematica’s evaluation of the Crisis Response Pilot for 9-1-1/9-8-8 interoperability;
• Identify common data collection and reporting challenges faced by PSAPs and 9-8-8 call centers; and
• Explore how evaluation metrics can inform continuous quality improvement efforts in 9-1-1/9-8-8 collaboration. 

Presenters: Cal Jenkins, MS - Assistant Director of Research and Evaluation, Clear Pathways | Robin Lindquist-Grantz, PhD, LISW-S - Director of Measurement & Evaluation, Clear Pathways; Senior Researcher, Mathematica | Katie Hancock - Research Analyst, Mathematica | Natalie Porter - Research Analyst, Mathematica

CEUs: Attend this webinar and receive one-half ENP re-certification point. 

Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration.

National Emergency Number Association