Volunteer for the Staffing Guidelines Working Group

NENA seeks volunteers to help update the NENA Staffing Guidelines documents. The scope includes modernizing recruitment and retention strategies, updating obsolete PSAP Staffing Guidelines, exploring workforce management tools, and leveraging data-driven decision-making. The working group needs operational and technical subject matter experts, including:

• 9-1-1 personnel, including dispatchers, supervisors, and administration;
• Industry partners, including those in the private sector involving technology, consulting, and training;
• Data scientists; and
• Researchers.

The working group will meet every other Thursday from 12:00 PM to 1:30 PM Eastern starting March 20, 2025.

Click here to volunteer! 

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