The information in the NENA Standard for Telecommunicator Cardiopulmonary Resuscitation (T-CPR) provides emergency communications centers (ECCs) and pre-hospital system leaders with a roadmap to building a sustainable T-CPR program that addresses the resuscitation knowledge, skills, and abilities of telecommunicators. The document contains minimum T-CPR performance standards ECCs should strive to meet to improve survival rates from out-of-hospital cardiac arrest and outlines standard requirements for PSAP operations to ensure 9‑1‑1 telecommunicators provide consistent, effective cardiopulmonary resuscitation (CPR) instructions when a 9‑1‑1 caller is reporting a possible cardiac arrest.
Members of the Working Group can download the document and submit comments by going here and then selecting "Add a Comment" from the "Edit" icon.
All others may download the document and submit comments by going here and then selecting "Add a Comment" from the "Document Actions" icon.
Please complete all requested data and click "Save," or, if submitting multiple comments, click "Save and Add Another."
If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, and incorrect references/links to documents, please document them under one comment and list the page and line number for each. For example:
All comments are due by December 13, 2021. You may contact the NENA Committee Resource Manager with any questions or concerns.
National Emergency Number Association