02.02.21 | Liability Issues in the 9-1-1 Center | Castle Hayne, NC |
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02.04.21 | Quality Assurance: Achieving QA/QI in the PSAP | ILO* |
Register 02.08.21 | 9-1-1 Customer Service: Takes Seconds, Saves Minutes | Des Plaines, IL |
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02.11.21 | Leadership in the 9-1-1 Center | ILO* |
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02.15.21 | (3-day course) | 9-1-1 Center Supervisor Program | Wheaton, IL |
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02.18.21 | Tactical Dispatch for the Telecommunicator | ILO* |
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02.22.21 | 9-1-1 Customer Service: Takes Seconds, Saves Minutes | Des Plaines, IL |
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02.25.21 | Preventing Telecommunicator Tunnel Vision | ILO* |
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