Reminder: COVID-19 Resources for 9-1-1 Authorities & PSAPs

As NENA continues to closely monitor the coronavirus (COVID-19) outbreak, we have developed a list of resources for members, chapters, and the greater 9-1-1 community.

NENA's COVID-19 resource page contains items including PSAP-guidance documents, EMD protocols, on-demand webinars, CoOPs and planning checklists, event-planner assistance, public education graphics, health and hygiene best practices, and many more resources to support you and your work during this ever-evolving situation. This page is updated with new information as it becomes available, usually daily.

Recent updates include:

• CISA's Guidance on the Essential Critical Infrastructure Workforce: Ensuring Community and National Resilience in COVID-19 Response
• From the CDC, Interim Guidance for Implementing Safety Practices for Critical Infrastructure Workers Who May Have Had Exposure to a Person with Suspected or Confirmed COVID-19
• NENA's Recommendations for PSAPS & Emergency-Services Organizations During the COVID-19 Outbreak (v2)
• NENA's COVID-19 PSAP Checklist (v3), covering best practices for social distancing, policies, health procedures, public information, and cleaning

Do you have or know of other resources that should be posted? If so, you can contact NENA's Communications Director, Chris Nussman.

National Emergency Number Association