NENA Seeks Applicants for VP, Education & Training Position

NENA: The 9-1-1 Association seeks qualified candidates to serve as the VP, Education & Training.

The VP, Education & Training oversees and directs NENA’s educational offerings including the development, and delivery of in-person courses, webinars, and online training. The incumbent is responsible for identifying industry trends and future educational needs. This position oversees NENA’s contract instructors, as well as two full-time staff positions. Position responsibilities include:

• Develop a vision and plan for the future of NENA’s education and training programs.
•  Manage 200+ courses per year and coordinates ~30 instructors who are in the field doing online and in-person course delivery.
• Evaluate current processes, courses, platforms, etc. Identify ways to improve and implement educational products and processes.
• Evaluate the effectiveness and impact of courses and other offerings.
• Oversee and manage the education budget and expenditures.
• Oversee the management and updating of course content, working with stakeholders to ensure course content is relevant and accurate.
• Oversee operation of, and development of content for, Learning Management System (LMS).
• Work in tandem with the volunteer-driven Education Advisory Board to ensure the program is current and following industry trends. 

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