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Free 911.gov Telecommunicator Reclassification Toolkit Information Sessions Coming Up

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These free information sessions help the 9-1-1 community navigate and utilize the newly released four-part telecommunicator reclassification toolkit developed by the National 911 Program. This toolkit provides actionable steps to help ECCs and the public safety community create or revise job descriptions, establish and/or expand a public safety telecommunicator training program, and ensure operational integration of technologies and tools used in ECCs.

All sessions will be virtual and led by members of the 9-1-1 profession who helped to create the toolkit. Sessions will be available for playback anytime. For more information please register for each session:

  • Session 1: Overview of the Four Toolkit Chapters - On-Demand
  • Session 2: Job Descriptions and Training - Tue., Feb. 22, Noon EST
  • Session 3: Technology Integration/SOPs and Legislative Strategy - Fri., Feb. 25, 10 a.m. EST
 

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