Suicide/Crisis Line Interoperability Standard Available for Public Review & Comment

Greater awareness and collaborative relationships between crisis lines and their local PSAP allows for improved continuity of care for at-risk individuals. When circumstances arise where all other options to keep a person at imminent risk of suicide safe from harm have been exhausted, or an attempt is already in progress, crisis centers must rely on working with PSAP staff to help get emergency intervention (active rescue) to the person at imminent risk. The NENA Suicide/Crisis Line Interoperability Standard provides guidance on how PSAPs and crisis lines can best work together in these circumstances to assure the safety of the individual.

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All comments are due by December 3, 2021. You may contact the NENA Committee Resource Manager with any questions or concerns.