Upcoming Courses
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09.14.20 | (5-day course) | Center Manager Certification Program (CMCP) | Colorado Springs, CO | Register
09.17.20 | Leadership in the 9-1-1 Center | ILO* | Register
09.18.20 | Advanced Police Dispatching | ILO* | Register
09.21.20 | 9-1-1 Customer Service: Takes Seconds, Saves Minutes | Des Plaines, IL | Register
09.23.20 | Advanced Fire & EMS Dispatching | ILO* | Register
09.25.20 | Tactical Dispatch for the Telecommunicator | ILO* | Register
10.01.20 | Preventing Telecommunicator Tunnel Vision | ILO | Register
10.05.20 | Enhanced Caller Management | Bay Village, OH | Register
10.05.20 | (3-day course) | 9-1-1 Center Supervisor Program | Grand Junction, CO | Register
10.06.20 | Liability Issues in the 9-1-1 Center | Bay Village, OH | Register
10.08.20 | Quality Assurance: Achieving QA/QI in the PSAP | ILO | Register
10.05.20 | Enhanced Caller Management | Bay Village, OH | Register
10.05.20 | (3-day course) | 9-1-1 Center Supervisor Program | Grand Junction, CO | Register
10.06.20 | Liability Issues in the 9-1-1 Center | Bay Village, OH | Register
10.08.20 | Quality Assurance: Achieving QA/QI in the PSAP | ILO | Register
*ILO stands for Instructor-Led Online
