NENA Develops New PSAP Database Tool in Partnership With GeoComm, Esri, & Uber
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NENA and GeoComm are pleased to announce the development of the new Enhanced Public Safety Answering Point (PSAP) Registry and Census (EPRC), a secure web-based tool containing essential information for PSAPs throughout the United States. The NENA EPRC, made possible through a sponsorship from Uber, will replace and improve upon NENA's current PSAP Registry, which is a basic database of the contact information for every 9-1-1 center in the nation.
Over 20 years ago, NENA built the original PSAP Registry to ensure that PSAPs and commercial call centers can deliver requests for service to the proper 9-1-1 center in cases when a 9-1-1 call does not arrive at the appropriate PSAP, such as when an out-of-state family member dials 9-1-1 on behalf of a relative. In cases like these, the PSAP registry provides the priority answer ten-digit phone number of the agency that needs to be notified. However, the legacy PSAP registry utilizes a text search based on various data items, such as community name, and does not support modern mapping or context-awareness.
The EPRC brings the NENA PSAP Registry into the 21st Century; in addition to fulfilling its purpose of providing a single authoritative registry of PSAP contact information, the EPRC is also a modern interactive mapping and search tool with expanded data such as back-up phone numbers, PSAP capability information, PSAP service areas, and more. Using a modern mapping interface, users can search for PSAP information using a landmark, community name or address, or simply by clicking on the map viewer. Additionally, the platform provides a robust Application Programming Interface (API) to make EPRC data available to approved third-party public safety applications.
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