ATIS Task Force Announces Major Resource to Notify PSAPs of Service Outages
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The Alliance for Telecommunication Industry Solutions (ATIS) Network Reliability Steering Committee (NRSC), in conjunction with NENA, APCO, and NASNA, recently announced the first deliverable from a joint initiative to improve PSAP notification in the event of a service outage. Service Providers: Outage Reporting Structure and Potential Types of 9-1-1 Outages provides recommendations for standardized content and delivery which will help reduce confusion associated with notifications independent of the service provider type. The report will be available in early June.
"NENA is enthused at these significant improvements to the wireless service outage notification process and at the collaborative spirit of the public safety and industry organizations involved," said NENA CEO Brian Fontes. "This effort gives PSAPs and telecommunicators access to clear, standardized information on service outages; a result that will undoubtedly save lives and improve 9-1-1."
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