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NENA Succession Planning Information Document Available for Public Review & Comment

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The NENA Succession Planning Information Document is provided to assist PSAPs and governing 9‑1‑1 authorities with information to identify and plan for changes in critical and specialized tasks positions. The unique nature of Communications Centers/PSAPs means that no operational document can fully capture the needs of all PSAPs. This document is intended to provide guidance and is not intended to be all encompassing. This document includes information for agencies to consider: Critical Tasks, Human Resources, Recruitment, Policies and Procedures, Training, Currency, Accessibility, and Public Education.

See the full document and click here for comment submission instructions. All comments are due by midnight Eastern on February 21. Contact the NENA Committee Resource Manager with any questions or concerns.

 

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