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Register for NENA's Upcoming Education Summit in Columbus, OH

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October 10–12, 2016 | Hilton Columbus Downtown | Columbus, OH
Register | Book your room | Learn more
Attend three days of industry-best training courses for 9-1-1 professionals!

The new Center Training Officer Program provides you with the proper framework to train your new employees, which leads to better performance and higher retention rates. 
 
9-1-1 Customer Service discusses and demonstrates customer service methods that save minutes by creating an environment of efficiency between the caller, the call taker, and responders. 
 
Liability Issues provides practical suggestions on limiting PSAP personnel and 9-1-1 center liability.
 
Disability Awareness Training gives attendees a greater understanding of the challenges faced by the disabled community, call processing techniques, and more.
 
Visit nena.org/nes-columbus to learn more and register.
 

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