Tips to Protect Yourself Against Unauthorized I&E Housing Providers

NAFA’s Institute & Expo (I&E) brings many fleet leaders and vendors together from around the world. With that volume of travelers, third-party lodging companies, some of which have proven to be scammers, take notice and begin soliciting potential attendees for lodging and travel services. NAFA does not work with or authorize any organizations to use the NAFA or I&E names and logos to solicit attendees for lodging.

NAFA announced 2018 I&E lodging options in early December 2017, and the association has large blocks of rooms on hold at a number of hotels to more than accommodate the expected attendance. All booking information and links will be available through NAFA’s official website and newsletters. NAFA never uses direct email or phone solicitation for I&E lodging services.

Please do not make reservations through any unknown housing or travel company. Many of these companies typically ask for payment up front, and upon arrival the hotel may not even have a record of the reservation. NAFA is not responsible for these bookings. Should you decide to book other than through the NAFA website with an authorized I&E hotel, NAFA recommends booking directly with your hotel of choice.

Booking rooms through third-party entities also hurts NAFA, as we have contractual obligations with the hotels we work with to fill a pre-determined block of rooms. If you book hotel rooms outside of these contracted parameters, NAFA may face a large financial penalty from the hotels.

The companies listed below are known to have solicited past I&E attendees with lodging options. Because these companies have no connection with NAFA, the Association DOES NOT recommend using their services:

A&C Marketing: 352-375-0086 or 352-264-0044
Allied Acquisition Services: 888-908-8155 or 212-441-3140 or 855-987-4400
CBB-Housing: 888-709-8423 or 323-283-8082
CH Planners: 800-801-4174
Convention Hotel Services: 855-265-1061
Convention Housing Authority: 212-441-3140
Convention Housing Services
Corporate Booking Services; CBS International
Exhibition Housing Management/EHM Travel: 866-367-4414
Executive Events: 888-393-5217
Exhibition Speed Services: 302-272-9066
Exhibitor Housing Services: 800-217-4402
Expo Housing Services/EHS: 866-319-3976
GE Group Travel: 888-467-7279
Global Housing Corp.
Global Housing Management: 877-410-9927
Global Travel Planner: 571-349-0063 / 310-882-5489
HICORD: info@hicord.com; annie@hicord.com; patrick@hicord.com
National Travel Accommodations/NTA: 877-595-7666
National Travel Associates
Tira Convention Travel Management/Group Tira: 877-607-3888
Trade Show Housing: 877-577-1806.
Trade Show Planners LLC: 888-511-3437
661-748-0240 (no company is associated with this Skype phone number)

If you have received a solicitation from any of these companies, or from any other company, offering to assist you in making your hotel reservations — through regular mail, email, or by phone — please contact NAFA's Director of Meetings and Events, Tina Lynn Mercardo, at tmercardo@nafa.org or 609-986-1050.  Please include how you were solicited and if NAFA trademarks were used; sending us copies of mail or email solicitations would be most helpful.