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MHI Updates
As part of MHI view's ongoing video program, this new episode focuses on Enhancing Service with Customer Experience Design.
Enhancing your organization's customer service isn't just a concern for front-facing staff. By taking a front-end approach to the design and build of your products, you can ensure the best overall experience for your customers.
It’s easy to find a topic you’re looking for with our drop down menu of categories: Current Features, Industry Trends, Global Trends, Technology, Sustainability, Human Resources, Education, Economic Market Update, and Solutions Spotlight. Click here to save or bookmark today! For information about advertising, contact Rob Shafer at rshafer@naylor.com.    MHI, in collaboration with Deloitte Consulting LLP, is conducting a survey about the future of supply chains, but there is limited time left to participate! The objective of this survey is to develop leading insights on the impact of emerging innovation in supply chains and what companies can do to remain competitive in a rapidly evolving marketplace. As an added incentive, indicate in question 1A whether you are interested in being enrolled in a lucky draw to win an Apple Watch Series 4. We appreciate your time and input!
Be sure to bookmark http://bit.ly/MHIsolutions, which will automatically update to the current issue. MHI Blog—Feeding the Gulf Coast is committed to providing relief to the communities impacted by Hurricane Michael as they rebuild their lives. They are in need of some specific equipment at their Panama City location, if you can help? The wishlist includes: forklifts, pallet jacks, propane heaters. To donate, contact Stephanie Dragatsis at 312.641.6844 x5100 or sdragatsis@feedingamerica.org.
Technology and Innovation
Modern Materials Handling—Providers of voice solutions see potential for smart glasses as multi-modal devices that can support a combination of voice, vision and scanning. Here’s how smart glasses can be used in DCs as well as where augmented reality technology is headed.
Supply Chain Trends
Manufacturing
Leadership
MHI Blog—Conflict and disagreements are inevitable in the workplace. And if left unresolved, they can waste time and negatively impact productivity. That’s why MHI’s Young Professionals Network is bringing you webinar “How to Disagree Agreeably” on November 15 from Dale Carnegie. In this webinar, you will gain insights into your personality and reactions when dealing with differences of opinion surrounding your “hot buttons.” You will learn to give others the benefit of the doubt and how to practice expressing yourself in a way that promotes acceptance, agreeable outcomes, and improved productivity.
Transportation
Transport Topics—Intermodal shipments grew 4.7% in the third quarter as companies stepped up imports ahead of promised U.S. tariffs on foreign goods and domestic shippers shifted from highway to rail in response to rising freight rates and constraints on truck capacity.
Workforce
MHI’s new Career Forum enables manufacturing and supply chain professionals to view current job postings of MHI member companies. Go to http://www.mhi.org/careers to find the perfect opportunity for you.
Global Trade
Supply & Demand Chain Executive—The Shipping and logistics businesses are preparing for increased volume during what used to be a slower period of the year.
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MHI Solutions Magazine
