TIM-BR MART Group Launches Their Charter and Lays Out Path to Continued Market Dominance
 December 13, 2012 (Calgary, AB) – At the recent Chalifour Canada Expo, Tim Urquhart, President and CEO of TIM-BR MART Group, was pleased to unveil their new Charter to an audience of Dealers and attending store staff. Clearly outlining the organization’s vision, mission and values, the TIM-BR MART Group Charter is a unifying decision-making guide for their employees and marks the Group’s renewed, focused enthusiasm for serving their Canada-wide network of Independent Dealers. The Charter is an outcome of the changes the Company has navigated in the last 18 to 24 months; most significantly, restructuring the organization to become 100% Dealer-owned with three separate business units. Add in the fact that since their founding in 1967 they have grown from their western buying group roots to a complete retail/distribution solution for the Independent, with a 400-person national and bilingual team supporting over 750 Dealer locations across Canada. Making a case for change, Mr. Urquhart shared with the Dealer audience the need for the Charter within the organization and something much broader: "TIM-BR MART Group has become Canada’s leading group for Independents and in order to maintain that position, a cohesive team focused on a mission and priorities is absolutely critical. Taking it one step further, today’s market is vastly different from 10 years ago—different for us and certainly different for our Dealers. Operating in that fluid environment requires an examination of every part of our business to be clear on who we are, how we operate and what our values are. That’s what our Charter lays out." As outlined in the Charter, TIM-BR MART Group’s mission is to help Canadian entrepreneurs involved in the sale of building materials and hardware be more profitable. Their vision is to continue to evolve and support their dominant position by building loyalty, strengthening their retail brands and developing solutions to meet the needs of Dealers. Guiding how the Company carries out its vision and mission are three values: 1) managing the business professionally, 2) operating with a winning spirit and 3) being customer-centric. By assessing all aspects of their business, TIM-BR MART Group is committed to finding, refining and delivering programs that help their Dealers buy better, sell better and manage their businesses better. For the 750 locations across the country, that translates into flexibility, options and opportunities to adjust to local market demands. In the weeks prior to the Dealer rollout, Mr. Urquhart presented the Charter via a series of one-to-many meetings with the staff in each of the Company’s offices and distribution centres, from Surrey, BC to Halifax, NS. While the Charter outlined the plan for the Company to be more competitive and help their Dealers be the same, a clear message was delivered by Mr. Urquhart: "Each person plays a role not only in the success of TIM-BR MART Group, but also in that of our Dealers. Any company with the best services or product will falter without an engaged and focused team. Our Charter unifies us, keeps us focused and makes it easier to support each other and our customers. " Rolling out in tandem and complementing the Charter is the Company’s ongoing Culture Project, an initiative aimed at heightening employee engagement and further unifying their diverse, national team. In operation since 1967, TIM-BR MART Group is a $2 billion+ member-owned organization serving over 750 building material and hardware retailers, commercial dealers and manufacturers across Canada. The organization exists to help Canadian entrepreneurs involved in the sale of building materials and hardware be more profitable. -30- For more information, contact: Catherine Brownlow Communications Manager TIM-BR MART Group catherine.brownlow@timbrmart.ca 604-598-5474 |
|
Print this Article |
LBMAO |
 |
