College Services Monthly
Monthly Feature
 
 
The NACAS Foundation is pleased to announce that on November 5, 2019 at the C3X Annual Conference & Expo, Associated Students Inc. at California State University – Fullerton (ASI CSUF), was named the recipient of the Campus Care Grant.

"None of us — the NACAS Foundation Board members — could have been more surprised at the number of grant proposals that we received. That number was more than 100 with 99 that met all the criteria which included sustainability, replicability, budget, and metrics for success. This number led us to believe what we did indeed suspect: That there was a need for our grant," said Melissa Moore, NACAS Foundation President. "We are thrilled that ASI CSUF will be able to use the grant money to create a customer-choice pantry where students are empowered to shop for what they need."
 
 
   
Moving into 2020, NACAS wants to help our members understand the tangible effects they already have on student success to illuminate areas for improvement. That's why we are launching Benchmarking next Spring. This benchmarking dashboard will help us learn how to make services more inclusive, how to respect the needs of our student bodies, and help us adapt to and better address those needs. We believe this initiative will connect the dots with the positive correlations already attributed to auxiliary services by students concerning their success, and look forward to your institutions’ participation on this exciting venture.
 
Firehouse Subs
Current Events

Registration for each of the regional CX conferences is open! Click on each of the links below to learn more about these can't-miss events that are planned and hosted by your region's leadership team. This is the perfect opportunity for you to make new connections and business partnerships in a city near you while learning about trending topics in auxiliary services. Don't know which region you belong to? Check out our interactive map here

NACAS South CX | April 4-8, 2020 | Dallas, Texas
NACAS West CX | May 31 - June 2, 2020 | Vancouver, Canada
NACAS East CX | June 14-17, 2020 | Boston, Massachusetts
NACAS Central CX | July 26 - 29, 2020 | Cincinnati, Ohio 

 
Halo Branded Solutions
Making the Connection
 
 
Thank you to all our CASP Subject Matter Experts who joined NACAS in Alexandria, VA for a workshop to analyze and develop new exam content. We are so appreciative of our volunteers who have worked tirelessly to elevate and improve the certification and testing experience!
 
 
   
With the holidays right around the corner, the NACAS staff decided to share their favorite winter and holiday hits to help you get in the spirit. Are we missing your favorite song? Email abby.hazekamp@nacas.org for the chance to have your holiday jam added to the list.
 
Parts Town
NACAS News
 
 
NACAS, the largest auxiliary and ancillary services support organization serving higher education, installed Ryan Greene, CASP, Director of Auxiliary Services, Georgia Institute of Technology, as President of the NACAS Board of Directors. Several new members were also added to the board at the C3X 2019 Annual Conference & Expo in Phoenix, Arizona.
 
 
   
NACAS is proud to announce the 2019 winner of the Robert F. Newton Award for Distinguished Service; Jean Kwaterski, CASP, Executive Director of Campus Life, University of Wisconsin – Oshkosh. The award was given at the C3X 2019 Annual Conference and Expo in Phoenix, Arizona.

"I have had the privilege of knowing Jean for a number of years and she is most deserving of the Newton Award," said Kelsey Harmon Finn, NACAS CEO. "From her time on the Central Regional Board of Directors to her years on the NACAS National Board in the presidential track, she has shown care and concern for the overall organization and the individuals it serves. She is compassionate, thorough, and thoughtful in her work and relationships. Please join me in congratulating Jean with this honor."
 
 
   
When the NACAS team asked me to reflect on C3X on behalf of the 2019 conference committee, the first thought that came to mind was "thank you."

Thank you to institutional members who invested time, resources, and thought leadership to help exponentially increase the impact auxiliaries have on students and the communities we serve. I was truly inspired by hearing others tell their stories and engage in the difficult discussions that are sometimes necessary to enable a true connection.
 
Wells Fargo
NACAS Foundation
 
 
As we close out the year, the NACAS Foundation has a goal to raise $10,000 by December 31, 2019 in our NACASCARES holiday giving campaign.

Help us reach our goal before the year ends by making a donation to the NACAS Foundation. Our mission is simple – to continually position auxiliary professionals, the higher education market, and ultimately, students for success.

Any size donation will help support new industry initiatives, including the Campus Care Grant, benchmarking resources (coming Spring 2020!), Leadership Series events, and awards & scholarships. Whether it's $5, $10, $15, or $20, any small amount will help. Contributions are tax-deductible.
 
Heritage Parts
Education
 
   
January 16, 2020 | 3:00 p.m. ET

Presenters: Amber Grenhart, Assistant Director of Student Union and Event Services at Fort Lewis College & Megan Allred, Marketing Specialist and Trademark Licensing Coordinator at UNC - Wilmington

Join two auxiliary service professionals well familiar with new experiences in the field as they discuss some of the challenges that Emerging Professionals face, as well as strategies that can be used to navigate these issues and advance within your career. This open discussion will serve as an open forum to begin discussions around how to succeed in your new role or engage in individual professional development. We encourage you to think about what topics you'd like our facilitators to tackle or what comments you would like to bring to the table, as the conversation is only strengthened by the inclusion of additional voices!
 
 
   
January 23, 2020 | 3:00 p.m. ET

Presenters: Fuller Ming, Assistant Director for Information Technology at University of Maryland & JJ Baird, Senior Sales Engineer at IDEMIA

The University of Maryland, Department of Dining Services was the first university foodservice operation in the country to implement the IDEMIA MorphoWave biometric device. These devices allow entrance into their dining facilities, positively identifying the student that has a valid meal plan, literally with the wave of a hand. The readers work with the university card system, decrementing a meal for block plans or granting access for students on an unlimited dining plan. Join in on this fascinating webinar to learn about this cutting-edge technology and consider how it can be used in your dining facilities as well as other applications in auxiliary and student services.
 
 
   
January 28, 2020 | 3:00 p.m. ET

Presenters: Geoff Wilson, Principal at fsSTRATEGY Inc. & Jeff Dover, Principal, Managing Director at fsSTRATEGY Inc.

fsSTRATEGY conducts foodservice operations reviews for our clients, including colleges and universities. These reviews encompass all aspect of foodservice operations including menu planning and development, purchasing, receiving, storage, inventory procedures, production, service, quality of food and service, food safety, cash handling procedures, and reporting and accounting. Time and again, we find the same opportunities for improvement. In this webinar, we will share the most common mistakes colleges and universities make in their foodservice operations and how to correct these mistakes. At the end of the webinar, participants will have a variety of items to review at their foodservice operations and, where their operations fall short of foodservice industry best practices, have strategies to address such shortcomings.
 
C3X
 
   
C3X convenes over 650 leaders from more than 300 higher education institutions and 200 NACAS Business Partners to exchange the knowledge and connections that are paramount to their work. Travel outside your regional boundaries to C3X and learn how other auxiliary leaders are meeting student’s evolving needs, providing services that outpace their desires, and boosting their institution’s ranking.
 
TYSON FOODS, INC.
Membership
 
 
C3X attendees experienced an entertaining and educational performance by the Native Spirit dancers during the Opening General Session in Phoenix. Today, there are twenty-two Native American communities that reside in Arizona, lending their unique spiritual, cultural, and economic richness to the state.
 
 
 
One of our favorite moments from C3X was seeing our members tee off in support of the NACAS Foundation at Papago Golf Course for the Robert "Bob" DeMoss Golf Tournament. Thank you to all of those who participated!
 
 
 
In his C3X keynote, Zachary R. Wood encouraged attendees to step out of their comfort zones so everyone can become more empathetic and tolerant in a society that is struggling with both.

How have you been practicing Uncomfortable Learning and leaning into difficult conversations with empathy and understanding?
 
 
 
Are you finally settled back into life on campus after C3X? Time to start working on some of those things you learned in Phoenix... How about "Telling Your Story"?

In her keynote on creating meaningful connections in casual conversations, Megan Finnerty challenged the audience to think critically about the way they present themselves in initial meetings. "When you’re speaking about what you do, you can focus on all the ways you’re driving student satisfaction and student wellness," she said. "When people talk about what they are passionate about, it is like catnip."

Have you been practicing this exercise at work with your teams?
 
Certification
 
   
Certified Auxiliary Services Professional. The only benchmark certification that measures the needed competencies of college and university executives who oversee multiple auxiliary services.

CASP adds value to your institution by:

- Easing leadership succession and staff transitions
- Improving cross-departmental collaboration and decision making
- Minimizing conflict when auxiliary services integrate
- Increasing operational efficiencies and revenues
- Enhancing campus-wide upgrades in contemporary ways

This certification offers an accelerated track to obtain necessary cross-functional knowledge and fills competency gaps to build confidence in new leaders and in those who hire them.
 
Regional News
 
   
On the Road makes it easy for you to connect with and learn from professionals in your region. The cost is FREE for East members, the experience is priceless, and you’re invited to join us at Penn State!

Get a behind the scenes tour of the Bryce Jordan Center. Watch the Nittany Lions play the University of Illinois. Learn about Strategic Planning at Penn State, Six Sigma in Higher Education, and the Bikeshare and Mobility program. Get updates on Penn State’s Food Service program. Tour recently renovated and under construction residence halls. Hear remarks from University leadership and tours of newly added and renovated operations to include Panera Bread at Otto’s Café, Starbucks in the Pattee Library, Sbarro in the Student Union Center along with a tour of Penn State’s Warehouse and Bakery.
 
CASPC3X
 
NACAS (National Association of College Auxiliary Services), headquartered in Charlottesville, Va., is a nonprofit higher education association serving auxiliary services and student support services professionals at colleges and universities in the United States, Canada, the United Kingdom, Australia, Ireland and Asia. NACAS provides extensive opportunities for members to share ideas, develop business solutions, enhance programs and revenues, and develop meaningful professional relationships.
For more information visit: www.nacas.org

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