College Services Monthly
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Do campus business differently, smarter, and with more impact on student success.

C3X convenes over 650 leaders from more than 300 higher education institutions and 200 NACAS Business Partners to exchange the knowledge and connections that are paramount to their work. Travel outside your regional boundaries to C3X and learn how other auxiliary leaders are meeting student’s evolving needs, providing services that outpace their desires, and boosting their institution’s ranking. This year at the Phoenix Convention Center, you’ll be among the first to receive findings from field-altering research that unveils the impact of campus auxiliaries on student success and higher education as a whole.

Early Bird Institution Rate: $795
Early Bird Business Partner Rate: $1,200
 
Firehouse Subs
Current Events
The application deadline to sit for the CASP exam at C3X has been extended to October 16, 2019.

CASP provides specialized education and exposure to resources that one can’t gain from a degree or professional experience in one-to-few auxiliary service areas. It provides an accelerated track for a high-performing candidate to obtain the cross-functional knowledge that is necessary to perform at an executive level. Designed to offer candidates their own skills assessment and pathways to develop in the areas needed, CASP fills competency gaps to build confidence in new leaders and in those who hire them.
 
 
 
Formerly known as: CASP Prep Course

CASP Lab is broken out into two groups, one developed for those who are taking the exam at C3X and another for those who wish to take the exam sometime in the future.

Group One – An Overview: This program is geared toward those who plan on taking the CASP exam in 2020 and beyond. Attendees will get a high-level overview of the program and will learn what it takes to earn the prestigious CASP title.

Group Two – Test Prep: This program is geared toward those who plan on taking the CASP exam in Phoenix, Arizona at C3X 2019. Attendees will get access to resources to help master exam content areas, tips for decreasing test anxiety, and will have the opportunity to bond with other auxiliary professionals who are on the same path to certification.

NOTE: The Labs are considered registration "add-on" events. Don’t forget to include your chosen Lab as you register for C3X.
 
Halo Branded Solutions
Making the Connection
 
 
Hosted by industry consultant and specialist, Shawn LaPean, the Innovation Lab will feature round table discussions, panel forums, education sessions, and keynote speakers from leaders innovating campus convenience, diverse flavor palates, and robotic technology across colleges and universities. After participating in this day and a half long workshop, attendees will be able to anticipate changing student trends and apply best practices learned outside of higher education to transform the student and campus community experience.
 
 
 
Formerly known as: Emerging Professionals Workshop

Preparing those seeking a career in auxiliary services, the Leadership Lab will cultivate foundational leadership and management skills needed for the university professional to succeed long-term. With today’s social and political climate, navigating campus politics while also fostering inclusivity is crucial for young professionals looking to enhance their understanding of issues impacting the campus community. The Leadership Lab will provide tangible lessons aimed at increasing awareness of diversity and inclusion issues, while also guiding you through the nuances of campus politics that will leave you better prepared to take the next step in your auxiliary services career.
 
Parts Town
NACAS News
 
 
Grand Canyon University, founded in 1949 and located in West Phoenix is home to over 20,000 students on campus. GCU’s campus was recently rated No. 7 in the U.S. by niche.com – putting it among other prestigious universities such as Virginia Tech, UCLA, Liberty, Stanford and Rice among others. The ranking looked at campus resources such as classrooms, laboratories, performance venues, housing, food, safety, and recreational facilities. In addition to serving students, GCU is committed to transforming the surrounding neighborhoods into a safe, thriving place for those in the community to live with hope and better futures. Along with providing academic excellence and a vibrant campus life, GCU believes its purpose is to partner together to implement initiatives in the area that open educational opportunities for all, create jobs, restore housing and reduce crime. GCU calls this United by Purpose.

Join the GCU tour and visit the the GCU Hotel; Canyon Promotions, (an in-house screen print/embroidery business); their new mail center; Lopes Way, the heart of student life and dining; new on-campus housing; the campus store and learn more about their move-in days, campus safety, and on-campus gameday operations.

Advance registration is required and attendance has been limited to 50 individuals per tour.
 
Wells Fargo
NACAS Foundation
 
 
Tee it up with the NACAS Foundation on Sunday morning of C3X at the Papago Golf Course. Connect with friends and colleagues, as well as meet new ones, while playing this incredible and challenging golf course. The tournament will be a scramble style golf tournament with prizes for 1st, 2nd, and 3rd place. Enjoy mini-competitions on-course such as "closest to the pin" and "longest drive." The pressure will be on as golfers will have a chance for $50,000 by hitting a hole-in-one as well as putting for cash in the Long Putt Challenge. Shotgun start at 8 a.m.

All proceeds from this event will go to the NACAS Foundation.
 

Cornhole Tournament at The Duce ($25) - Join the NACAS Foundation at The Duce for a cornhole tournament at Sunday's Opening Reception! Grab a teammate and see if you have what it takes to win! 

Hot Air Balloon Ride at Corona Ranch ($100) - Take flight at the Closing Event Tuesday evening and enjoy spectacular views of the Valley of the (setting) Sun! NACAS Foundation will be offering 20-minute hot air balloon rides to allow C3X attendees the chance of a lifetime. 

C3X Elevated ($50) - Elevate your C3X experience while showing your support for the NACAS Foundation at this year's conference. The C3X Elevate package includes exclusive access to NACAS Foundation areas throughout the conference, as well as a commemorative pin to show your support.

*NOTE: All proceeds benefit the NACAS Foundation. These are add-on events. Don’t forget to include them as you register for C3X. If you are already registered, you can log into the Attendee Service Center to add special events to your registration.

Flip-a-Coin - This fundraiser will be held at the Celebration Lunch! After "purchasing" a special bead necklace, eligible participants stand and are asked to put one hand on either their "head" or their "tail."  A coin is flipped, and participants whose choice of "head" or "tail" matches the coin flip remain standing. The process repeats until one person remains standing. A prize, typically donated by one of the NACAS business partners, is given to the winner. Proceeds from the "sale" of the bead necklaces help support the work of the NACAS Foundation.

Silent Auction & Raffle - More information coming soon. In 2018, over $50,000 was raised through the C3X Silent Auction & Raffle along with the return of the Foundation Golf tournament.

 
Heritage Parts
Education
By attending any one of our popular education sessions, you’ll walk away with new models, approaches, and solutions to adapt and implement on your campus. Choose from breakout options that focus on all auxiliary service areas, from bookstores to parking to card services and everything in between.
 
 
   
Sunday General Session, Presented by FedEx Office

Megan Finnerty is a journalist and storytelling consultant who works with individuals, nonprofits, and brands. Essentially, she’s a professional listener... who also likes to talk. She’s the director of the Storytellers Brand Studio and the founder and director of the Storytellers Project, a nationwide series of live storytelling events from the USA TODAY Network in more than 20 cities. Her storytelling coaching methods have helped almost 3,000 people tell their stories on stages across the country.

Finnerty has coached more than 1,000 people to share true, first-person stories. She graduated from Purdue University, and was a news features reporter at The Arizona Republic for 14 years.
 
 
   
Monday Keynote Speaker, Presented by Prism RBS

Zachary R. Wood wants to encourage open conversations about hard topics. He is a Robert L. Bartley Fellow at The Wall Street Journal and a class of 2018 graduate of Williams College, where he served as president of Uncomfortable Learning, a student group that sparked national controversy for inviting provocative speakers to campus, from John Derbyshire to Charles Murray. Wood’s defense of such conversations led him to give Senate testimony in the summer of 2017.

His recent writing has appeared in The Wall Street Journal, The Washington Post, The Huffington Post, The Nation, The Weekly Standard, Times Higher Education, Inside Higher Ed, Jet and SLAM Magazine. In 2018, he published Uncensored, a book that tells his own personal story to enrich and deepen his work as an advocate for difficult conversations.
 
 
   
Leveraging Data within Auxiliary Services to Impact Student Success

Dr. Mark David Milliron is an award-winning leader, author, speaker, and consultant, who works with universities, community colleges, K-12 schools, foundations, corporations, associations, and government agencies across the country and around the world. Mark co-founded and serves as the chief learning officer of Civitas Learning. He also serves as Executive Director of the Next-Generation Leadership Academy (NGLA) and a Professor of Practice in the University of Texas at Austin’s College of Education. In addition, Mark helps catalyze positive change in education through his service on the boards and advisory councils of leading education organizations, including the Trellis Foundation, the Global Online Academy, the Mastery Transcript Consortium, the Hope Center for College, Community, & Justice, and ISKME/OER Commons.
 
 
   
Key Issues in Higher Education and How They Relate to Auxiliary Services

This eXpress presentation will explore how campuses and university leadership respond to the need for innovation amid a diverse range of pressures. Event attendees will be prompted to consider the following: How can we encourage auxiliary services professionals to look outside themselves and work with others to have a greater impact on diversity, the student experience, and overall success? Panel discussion to follow in the eXtended Session.

eXpress Main Stage Speaker: Louis Soares

eXpress eXtended Panelists:

Moderator: Kelsey Harmon Finn
Louis Soares, Chief Learning & Innovation Officer of the American Council on Education (ACE)
Susan Johnston, President/CEO of the National Association Of College And University Business Officers (NACUBO)
Dr. Jamie R. Riley, Assistant Vice President for Student Life & Dean of Students at the University of Alabama
 
 
   
Creating Sustainable Operations to Ensure Lasting Impact on the Campus Experience

Nichol Luoma is the AVP of University Business Services, University Sustainability Operations Officer and Chief Procurement Officer. Luoma is a first-generation college graduate and has nearly two decades of global business operations leadership experience. She oversees multiple operations at Arizona State University, including supply chain (procurement and materials management), auxiliaries, parking and transit, sustainability practices, risk management, physical security initiatives, and environmental health & safety.

Luoma graduated summa cum laude from ASU’s W. P. Carey School of Business and Barrett, the Honors College with a bachelor’s degree in supply chain management. She also was a W. P. Carey School of Business Outstanding Graduating Senior. She received her MBA from Duke University, where she also graduated summa cum laude and was honored as a Fuqua Scholar. She is also a Past President (2018-2019) of the National Association of Educational Procurement (NAEP) and is a faculty member for NAEP and the Western Association of College and University Business Officers.
 
TYSON FOODS, INC.
Membership
 
 
Discover the interactive features and special events that C3X delivers to produce the campus auxiliary service industry’s can’t-miss conference and expo.
 
CASPC3X
 
NACAS (National Association of College Auxiliary Services), headquartered in Charlottesville, Va., is a nonprofit higher education association serving auxiliary services and student support services professionals at colleges and universities in the United States, Canada, the United Kingdom, Australia, Ireland and Asia. NACAS provides extensive opportunities for members to share ideas, develop business solutions, enhance programs and revenues, and develop meaningful professional relationships.
For more information visit: www.nacas.org

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