College Services Monthly
Monthly Feature
 
 
As NACAS approaches its Golden Anniversary in 2018, we reflect on 50 successful years of working to create more productive and profitable services to enrich experiences for students worldwide. We invite you to join The Campaign for the Future and help to support new NACAS initiatives, including benchmarking resources, training institutes, the NACAS Marketplace (coming in early 2018!), and modernized member services. Have you donated yet?
 
Firehouse Subs
Current Events
 
 
NACAS CEO Kelsey Harmon Finn and staff members DJ Pepito and Corey Salem were attending the AOA conference in Sacramento, California this week. There were roughly 400 attendees from the 23 CSUs and 74 business partners!

NACAS staff had the opportunity to lead a number of educational sessions at the conference. DJ led a session on Student Success through Auxiliary Employment with Don Penrod from the 49ers Shop at Long Beach State. It was a packed house and DJ walked through the research purpose, methodology, and findings. Unsurprisingly, the results showed a correlation between higher, and quicker graduation rates for students employed in auxiliaries.

Corey and Kelsey led a conversation on theories related to successful partnerships and the important building blocks needed to ensure that culture and strategy align for success. They then gave real life, and affordable, examples of how the theory could be implemented on a majority of campuses. For the second year in a row, Kelsey co-facilitated a student success panel that allowed CSU students to discuss the importance that auxiliaries play in their success as developing adults and students.

Overall, the conference was a great success!
 
Halo Branded Solutions
Making the Connection
 
   
Registration for the 2018 NACAS South Annual Conference is now open! Did you know that our four NACAS regions host big events each year? Visit the NACAS South website to learn more about what they have to offer at this year's event.
 
The West, East, and Central regions are still seeking program proposals for their regional conferences. Have a certain topic you would like to learn more about? Do you have a topic related to auxiliary services that you would like to present? Do you know someone who would like to present?

We are seeking campus auxiliary service leaders to deliver content at each of the regional conferences. If you have best practices, campus service data, case studies, and success stories to share, we encourage you to submit a program. Go to each region's conference webpage to learn more.
 
Erbert & Gerbert's
NACAS News
 
 
 
Wells Fargo
NACAS TV
 
   
Quality assurance has evolved beyond just a pen and paper - watch this video for tips on how to use technology to enhance your auxiliary services’ performance on campus.
 
Education
 
   
January 23 | 2:00pm ET

Let’s take a deeper dive! Please join us for our next Women’s Quarterly Virtual Roundtable as we take a deeper dive into the ideas and thoughts discussed on the last call. Whether you were able to attend last time or not, we welcome you as we deepen our discussions regarding the challenges, issues and what lies ahead in the future for women in auxiliary services. All are welcome regardless of identify or background as we create a space to advance women’s empowerment within the industry. Check back soon for more details and discussion topics!
 
 
   
February 1 | 1:30pm ET

Hosting safe, enjoyable events with alcohol while ensuring your organization remains compliant with state laws and campus alcohol policies can seem daunting. University of Michigan Conference & Event Services will share findings and recommendations from a recent internal review regarding events with alcohol and student attendees. Best practices in alcohol policies and procedures will be shared. Ideas will be presented for reducing harm and risk associated with alcohol at events. Tools such as a risk assessment grid, alcohol communication forms, and policies and procedures will be shared.
 
 
   
 February 8 | 3:00pm ET 
 
UCCS transitioned to self-operated dining services in May 2014. Prior to that, the campus had been contract-managed by various companies over the decades. The primary reasons for making the change to self-operations included: 
 
1. developing a student employment program and increasing the number of available campus jobs;

2. improving the overall food quality and customer service delivered to campus as measured by national benchmarks;

3. integrating sustainability deliverables in support of the University's strategic plan;

4. incorporation of production from the UCCS Farm;

5. integrating academic programs with dining services to create experiential learning opportunities;

6. collaborating with Health Services, Counseling Services, and Recreation to create an integrated wellness model;

7. harnessing relationships between UCCS and the US Olympic Training Center; and

8. Putting UCCS on the national stage for dining operations.
 
 
 
   
February 21 | 3:00pm ET

Follow the journey of a university's auxiliary services department as they endured and helped their campus recover following a national disaster. This webinar will address the importance of communication, business continuity planning, and partnerships with internal and external stakeholders during large and small campus emergencies.
 
 
   
April 4 | 12:00pm ET

Join Rikki Turner and Dr. Thomas E. Bunton from the University of Arkansas at Little Rock as they share tips and experiences for navigating difficult conversations with business partners. Whether you need to address performance deficiencies or terminate a contract, this webinar will prepare participants with best practices for identifying problems, preparing for the conversation, addressing the issues, and following up on the desired outcomes.
 
TouchNet Information Systems Inc.
MBS Direct
Regional News
 
 
The Pennsylvania State University - February 21-22, 2018

On the Road with NACAS East sessions are specially designed by industry peers and occur throughout the region within a two or three-hour drive from your campus. Bring a colleague from your institution, tour the host facility or operation, enjoy some lunch, participate in a discussion concerning the area of interest, and get back to your campus before sunset the next day.

On the Road makes it easy for you to network with and learn from professionals in your region. The cost is free. The experience is priceless.
 
CASPC3X
 
NACAS (National Association of College Auxiliary Services), headquartered in Charlottesville, Va., is a nonprofit higher education association serving auxiliary services and student support services professionals at colleges and universities in the United States, Canada, the United Kingdom, Australia, Ireland and Asia. NACAS provides extensive opportunities for members to share ideas, develop business solutions, enhance programs and revenues, and develop meaningful professional relationships.
For more information visit: www.nacas.org

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