Learn how one major university’s mail center drastically improved their services by embracing new technologies and refining their processes.

Georgia Institute of Technology
Atlanta, GA | November 10-12, 2017

TAC’s mission is to nurture the dialogue and a collaborative approach to creating a course content model which campuses and partners can implement to create more affordable, accessible, and effective options for students—in print or digital formats, using both open and commercial content—that support student learning, retention, and completion.

Auxiliary services play an integral role in textbook affordability, and we are committed to provide more access for students to be successful. Our work on course materials affordability will be some of our most important for the next generation of learners—enabling them to achieve their education goals and improve their lives. We invite you to join us!

December 3-6, 2017
Amelia Island, FL

The Women’s Leadership Institute is the premier program for women leaders across the university campus. The program is designed for women who aspire to new leadership positions on campus. The institute features a curriculum with an overall focus on building the next generation of leaders in higher education administration and student affairs. This is a wonderful program for women of all ages to come together to learn and network with one another, forming bonds that will last a lifetime.

The Women’s Leadership Institute is co-produced by members of the Council for Higher Education Management Associations, and NACAS members receive the discounted registration price!

September 20 | 3:00 pm ET

As higher education has moved to performance-based funding, auxiliary services are being challenged to demonstrate impact on student retention and success. This program will discuss the relationship between business practices and student engagement theory. It will provide definitive models for using auxiliary services as a tool for student engagement, communication and retention. Specific areas of discussion will include dining, conference management, student unions, housing, and assessment. Participants will engage in creative exercises in rethinking how auxiliary services impacts student success!

September 28 | 2:00 pm ET

Tennessee Tech has had great success in a program to make post office box doors available to alumni. During the first year of the sale (doors only), the University sold over 650 doors with about $50,000 in gross sales. After expanding our offerings by joining with a partner, we sold just over 825 doors from September 2016 through June 2017 with gross sales of nearly $75,000. With schools moving away from traditional mail services, this revenue stream should not be dismissed. And what else are we overlooking as facilities are renovated? Challenges, lessons learned, and rewards.

October 10 | 4:00pm ET

90% of young adults ages 18-29 are active social media users. As social networks like Twitter, Facebook, LinkedIn, Instagram, and Snapchat become normalized facets of daily communication, universities must be more deliberate about using these channels to their fullest potential. How can auxiliary services units connect with our university communities, including students and young alumni, through social media? This webinar seeks to answer that question by looking at the different categories of professional social media users and how they can best use social networks to enhance their communications and marketing strategies.

October 18 | 2:00pm ET

Join NACAS CEO Kelsey Harmon Finn as she addresses challenges, issues and what lies ahead in the future for women in auxiliary services. This will be the first in a series of Virtual Roundtables that will set the stage and pave the way for additional topics.We hope to create space to advance women’s empowerment within the industry. This is open to all NACAS members regardless of identity or background - come with your questions! This is your space to to help us navigate through discussions and offer insight.

How will we evolve on-campus dining and community spaces to meet the needs of future students, while balancing capital expenditure and the ideal student experience? In this presentation, Jodi Smith Westwater, Senior Director of Strategy and Storytelling at Compass Group, will share engaging stories about how her team at Microsoft designed food and community spaces that serve thousands of diverse and evolving employees, with an approach that feels intimate, authentic and relevant. She’ll share the ways in which Microsoft was able to design food concept spaces that feel intimate and unique, while gracefully handling the high volume and needs of a diverse, and evolving workforce. Sharing also key elements of enabling technology which has created not only a more efficient operation, but a better employee experience.

Published quarterly, and available in print and online, College Services Magazine presents peer-driven content that is contributed by NACAS members.

This professional digest provides a centralized place for auxiliary service leaders to showcase their success stories and highlight the innovative services and products found on their campuses. With online back issues that are searchable by topic areas, and content delivered in short form as well as longer feature articles, you’ll find exactly what you are looking for given your needs and the amount of time you have to spend.