College Services Monthly
Monthly Feature
After nine months of collaborative work by volunteer members and staff, NACAS launched a new brand and website on June 1, 2017. The rebranding initiative was driven by an upcoming milestone for the historic organization – its 50th anniversary in 2018.
 
Firehouse Subs
Current Events

 

The Senior Executive Institute kicks off next week!

This year's SEI will be taking place at The Heldrich in New Brunswick, New Jersey. The hotel is located directly across the street from three performing arts theaters, and moments from shopping, dining and nightlife.

The Heldrich
10 Livingston Avenue
New Brunswick, NJ 08901
732.729.4670

Have you made your travel arrangements yet? Within an hour from New York City or Philadelphia, New Brunswick, aptly nicknamed the "Hub City," is convenient to travel to by air, train, car, or horse and buggy (just kidding!).

By rail: New Jersey Transit operates a major station in New Brunswick on the Northeast Corridor line; the station is a short hop from a main Amtrak rail station at Metropark in Iselin.

By bus: New Jersey Transit and Suburban Transit provide regular daily service, both local and to New York and Philadelphia.

By air: New Brunswick has excellent train connections to Newark Liberty International Airport — a major East Coast air hub with many direct flights domestically and abroad. New York’s John F. Kennedy (J.F.K.) and LaGuardia airports are also accessible via car and public transportation.

By bike: The New Jersey section of the East Coast Greenway passes through Rutgers University – New Brunswick.  

 
Halo Branded Solutions
Making the Connection

With summer comes our "regional conference season" and the NACAS National Office staff would like to thank the volunteers who worked hard to make these events a huge success. The four NACAS regions - CentralEastSouth, and West - exist to deliver localized value to members and Business Partners through opportunities to learn, connect, and collaborate. We believe you offered that and more to the attendees at each of your regional events. 

The regional annual conferences are specially designed to offer targeted education, intimate interactions, and up-close exposure to real-life campus service solutions that have been successfully implemented. You gave members the opportunity to reflect on their needs, nurture relationships, and easily seek out other regional higher education institutions that have similar interests, requirements, and visions for how to empower campus communities.

Thank you again for all of your hard work. We can't wait to assist with and attend the conferences again next year!

 
Erbert & Gerbert's
NACAS News

We asked William to provide us with a summary of his professional background. This is what he said:  

"Despite being born and raised in Maryland, I attended the University of Mary Washington and graduated in 2014 with a Bachelor of Science in Psychology and a Minor in Business Administration. During my last two years of school, I worked with the campus' food service team and had a great experience learning just how invaluable these auxiliary services are for the campus environment and how hard all levels of staff work to keep the student experience as positive as possible. By the time I was nearing the end of my coursework, I was already enrolled in an internship with a small business in the area that focused on Knowledge Management and I was fortunate enough to begin working full-time soon after my graduation. The idea of information being stored, transferred, and ultimately lost in some cases was and still is fascinating to me, which is part of the appeal of working at NACAS. Collectively, our members have such a comprehensive mastery of so many different areas of auxiliary service and it's phenomenal to see the exchange of ideas and information through our framework. Not only does this better prepare members of their own institutions to pass down their expertise when they move positions or turn to retirement, but it allows knowledge gaps to be effortlessly filled in mutually beneficial relationships as individuals are brought together through conferences, round tables, and more. It's been an incredible experience working at NACAS so far, with the internal team and our volunteers' priceless assistance, and I welcome the chance to add my own knowledge to the institution and gain so much more!"

 
Wells Fargo
NACAS TV

Flexible meal plans are a great way to attract and retain students in voluntary meal plans programs. Learn more



 
US Communities
Education
 
   
July 26 | 3:00 pm ET

The University of Virginia planned and implemented a bike share program that went live in 2015. This webinar will provide lessons learned in the planning process, system selection, station design and operations, the business model, marketing/communication, and data sets.
 
 
   
August 30 | 3:00 pm ET

What would you do if a major event interrupted daily operations? Are you and your facility prepared to survive and serve your campus population for an extended period? Business continuity planning is the practice of organizing how you will run your business when normal operating procedures are not possible. It's taking a snapshot of all functions your department performs and listing resources required to complete tasks and continue your mission. The session will focus on proactive planning to ensure campus foodservice operations are positioned to withstand the initial blow of a disaster and solutions available during response and recovery period.
 
 
   
September 6 | 2:00 pm ET

Discuss the challenges of running a campus child care facility and some potential solutions. This will include possible funding sources to make care more affordable; meeting student needs while still considering the needs of a viable business; scheduling student employees; and managing a waitlist.
 
 
   
November 10-12, 2017 | Atlanta, GA

Creating new avenues to affordable textbooks and other course materials is critical to the success of today’s students and future generations who wish to complete their educational goals.

Auxiliary services play an integral role in textbook affordability, and we are committed to provide more access for students to be successful. Our work on course materials affordability will be some of our most important for the next generation of learners—enabling them to achieve their education goals and improve their lives. We invite you to join us!
 
 
   
December 3 – 6, 2017 | Amelia Island, FL

The Women's Leadership Institute is the premier program for women leaders across the university campus. The program is designed for women who aspire to new leadership positions on campus. The institute features a curriculum with an overall focus on building the next generation of leaders in higher education administration and student affairs. This is a wonderful program for women of all ages to come together to learn and network with one another, forming bonds that will last a lifetime.

The Women’s Leadership Institute is co-produced by members of the Council for Higher Education Management Associations, and NACAS members receive the discounted registration price!
 
C3X

In the animal world, the concept to live by is "adapt to your surroundings or face extinction." Jared Ceja, CASP, and Kara Bunde-Dunn use a similar outlook when it comes to the business world. How can we be sure our campuses are living up to the demands of a fast-paced and ever-changing environment? Attend this NACAS Talks session to learn how to exceed the expectations of the student body, the community, and your own institutional goals. Learn more

Jared Ceja, CASP, is currently the Bookstore Division Director at the Long Beach State 49er Shops. He has worked in auxiliary services for over a decade. Prior to working in education, Jared held positions in corporate retail, banking, and food service. His involvement in NACAS has included service as the West president, member of the Board of Directors, West conferences chair, Community College Task Force chair, and other national and regional roles.

Kara Bunde-Dunn, Senior Vice President of Marketing, Sales Support and Client Experience at the Nebraska Book Company, has 20 years of experience leading people and organizations through significant times of change. Kara applies her experience in service excellence, talent development, product positioning and sales growth to expand on the rich history of Nebraska Book Company. She focuses much of her time on strategies that enable team members to help customers adapt to the marketplace, grow store sales and increase overall profitability.

 
ApplicantStack
Membership

NACAS has developed a wide array of online education offerings to fit into every auxiliary leader’s schedule, environment, and personal professional development plan. Whether you are on the go and only have access to your mobile phone, or tuning in from the comfort of your desk, you can find a learning course to suit your needs and interests. The benefit of engaging in a live online event is the ability to ask questions and contribute to a collaborative dialogue. The delivery of course material may spark areas of curiosity that you can address with content leaders in real time or during the question & answer segment of the event. Recorded online events give the advantages of customized, convenient education. Search for topics that are relevant to your needs, and digest course material at your own pace. As a NACAS member, invite your auxiliary service colleagues to do the same! Learn more

 
MBS Direct
Certification
 
   

Jack Shaw is the Assistant Vice President for Auxiliary Enterprises at Shepherd University.

1. What are some tips you can provide institutions for best utilizing space when students aren't on campus?

Engage your recreation department in making their expertise and competition fields available during down times in the summer and during academic breaks. Consider the value added services like nutrition as a component of any athletic training.

Work with Res Life to develop some extended stay pricing with minimal services (linen rental) to host conference groups, dual enrollment students, internship students, and others (e.g. Elderhostel type travelers) who may be on your campus for certain extended periods of the summer. Res Life can be competitively priced to make money, yet still be a significantly lower priced option for the guest versus a local hotel.

2. Do you have any advice for generating some auxiliary revenue during the summer months?

Have a marketing plan by sport that makes sense based on that program’s market for youth sports. If you have kids or follow youth sports you know that each sport has a unique developmental process. For example, there is a great deal of time commitment for travel soccer and you may not have great success at attracting large numbers of kids to a week-long camp unless you have a very successful program. You may have better success at one day clinics, day camps, or assisting local coaches in having their teams have supervised practices on campus.

Teams are always looking for places to play and practice so renting competition fields is another opportunity. Some sports such as softball and baseball may have seasons that extend into June, so managing summer camps may be difficult for those programs and the main travel season for those sports is the summer. For those programs, fall clinics may be more successful.

Hosting team camps for football and basketball is a great way for high schools to work within the parameters of their state’s acceptable practice schedules while receiving college level feedback. Understand the local guidelines for those sports and find a way to help. This also gets potential students onto your campus.

Be the host site for coaching and refereeing clinics. If you have a pool be a host location for CPR, Lifesaving, Lifeguarding training, swim lessons, etc.

Develop academic camps based on your area’s need and the expertise you have on hand at your university. Is your school big in the arts? Have theatre and music camps. Robotics is BIG for many middle and high school students and many parents want to see their child move into programming. A robotics program can be a big success because of the demand particularly as a "next step" beyond First Lego leagues. Programs angled towards writing, leadership, development of self-efficacy can be a big success as well. Not everyone can get into the state’s Governor’s School, but many families want to see their kids participate in a "Governor’s School" type of activity.

Develop a pricing schedule for academic space rental and be available to companies, governmental agencies, and other organizations for space rental. 

 
CASPC3X
 
NACAS (National Association of College Auxiliary Services), headquartered in Charlottesville, Va., is a nonprofit higher education association serving auxiliary services and student support services professionals at colleges and universities in the United States, Canada, the United Kingdom, Australia, Ireland and Asia. NACAS provides extensive opportunities for members to share ideas, develop business solutions, enhance programs and revenues, and develop meaningful professional relationships.
For more information visit: www.nacas.org

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