Meet our new Director of Education & Certification

E. Anne Wachtmeister earned an undergraduate degree at Northeastern University in Boston, and then went on to earn her law degree from the University of New Hampshire’s School of Law. As an attorney, Wachtmeister represented Native Americans in subsistence rights cases. As a public defender in Boston, she specialized in representing youth in serious felony matters. Seeking a more proactive role in the lives of young people, Wachtmeister earned her master’s degree in education from Harvard University and transitioned into counseling and teaching. As the director of the Peer Mediation Program at The English High School/Boston and then as the student services coordinator at Boston International High School, Wachtmeister joined fellow faculty members in leading transformative service learning trips with her students to destinations both nationally and abroad. Inspired by her students and their passion for global experiences and community service, Wachtmeister developed Caribbean Connections and Discovery Grove, an experiential learning program and eco-retreat located on St. Croix, an island in the US Virgin Islands. What drew her to NACAS is a shared belief that the foundation of creating relevant professional development and certification opportunities for our current and potential members is by providing quality education experiences that expand knowledge and build connections that count, both personal and professional.

 

On The Road: NECC Bookstore And Cafe
April 16, 2014: Northern Essex Community College invites you to learn how to obtain the best financial terms and conditions for programs such as soft drink pouring rights, bookstores, financial services, food services/vending, and advertising/sponsorships. The event is free, so come join us and bring a colleague. Learn more

 

On The Road: The Bridgewater Dining Experience: It's Much More Than Just Food
April 25, 2014: Join your colleagues at Bridgewater for a day of networking and engagement. Find out what Bridgewater and Sodexo are doing for the campus community with respect to dining – catering, meal plans, health and wellness – sustainability, diversity, innovation, programs, and social responsibility. The event is free, so come join us and bring a colleague. Space is limited, so register early. Learn more

 

Webinar: Points of a Cloud-Based System
April 29, 2014: Learn about the implementation of cloud-based point-of-sale systems at George Mason University and Palm Beach State College. We will focus on the benefits, including cost savings, on-demand access, data security and reliability, and flexibility and scalability, as well as how these benefits apply to the campus auxiliary operations. Learn more

 

2014 NACAS West Conference
June 1 - 3, 2014: We hope to see you at the 2014 NACAS West Conference in Portland, OR! Planned educational content includes creating business plans, conducting needs assessment, negotiation skills, marketing to college students, program management, bookstores/retail, sustainability, a Canadian institutions round table and more! Learn more

 

2014 NACAS East Conference
June 8 - 11, 2014: Take a step onto one of the most attractive beaches on the East Coast -- Virginia Beach. This modest but urban city is the perfect place to integrate traditional methods with fresh ideas. Make history by creating a pathway for dynamic innovation with NACAS professionals from across the region. Explore the old and discover the new in educational sessions facilitated by professional trailblazers. Whatever you choose to do here, you'll be "living the life" in Virginia Beach during the 2014 NACAS East Annual Conference! Learn more

 

2014 NACAS Central Conference
June 18 - 20, 2014: Please join us in the Windy City for the 2014 NACAS Central Conference. This year's conference is being held at the Embassy Suites Chicago - Downtown. Chicago is a vibrant, energetic city and is especially bustling in the summer months. And we will be in the heart of it all in the city's River North district, surrounded by countless restaurants and nightlife. Come see all that Chicago has to offer while you Reflect on Success with your auxiliary service peers and business partners. Be sure to check out the hotel and travel and schedule of events links for more information. Learn more

 

Senior Executive Institute
July 23 - 25, 2014: The NACAS Senior Executive Institute (SEI), hosted at the Chick-fil-a Headquarters in Atlanta, is designed for highly experienced auxiliary leaders who seek to optimize their performance and the performance of their team. During this event, executives will network with colleagues who have experienced similar challenges and opportunities in the auxiliary services field. Learn More

 

Submit an award nomination
You and your colleagues work hard to break new ground, implement innovation, and achieve success. It is now time to honor these achievements by nominating yourself or someone you know for a NACAS award. Public recognition, a College Services article, complimentary conference attendance, and travel reimbursement. These represent just a sample of how NACAS award winners are rewarded for excellence. Your nominations make our community a better place and ensure excellence is promoted. Learn more

 

Volunteer for NACAS
Are you interested in volunteering with NACAS? Want to volunteer but feel overwhelmed by the mounds of files on your desk or the expanse of emails in your inbox? Visit the NACAS website to find the volunteer opportunity that best suits your schedule and provides the professional growth you are seeking. Learn more

 

AIM was a great success!
The NACAS 2014 Advanced Institute for Managers (AIM), hosted by the University of Notre Dame, was a great success. Thank you to Scott Kachmarik, director of Auxiliary Services, for having the vision to host this year’s Institute. The presentations were engaging and dynamic, and we could not have accomplished such career development learning opportunities without the generous time and expertise shared by our NACAS speakers: Melissa Moore, Bob Brown, Rob Hailey, Ron Campbell, and Ray Jensen. We are also grateful to David Harr, associate vice president for auxiliary operations; Colleen O’Connor, coordinator, communications & special projects; and Dawn Howard, senior events specialist, for their time and expertise to help make AIM 2014 a terrific experience. From the beautiful accommodations at the "new" Morris Inn to the delicious food and stellar planning, the University of Notre Dame took AIM 2014 to the highest level. Equally important, the ideas generated and shared by participants and presenters from the across the country and the world relating to contract and program management, becoming an entrepreneur, marketing auxiliary services, as well as recognizing the human moments in the work we do with colleagues and our students, were top notch. Not only did the opportunities for collaboration via the group case studies inspire Notre Dame to continue to move forward in creating the best Irish1Card possible, but the time together also inspired all of us to be the best we can be in our professional leadership roles.

 

Would you like to host an Institute?
We have already begun to start planning our Institutes for 2015 and beyond! Please contact Anne Wachtmeister if you have an idea for a case study that would be beneficial to your institution as an Institute host site. Please contact her at (434) 245-8425 or anne.wachtmeister@nacas.org

 

Register for Montréal today!
This is the conference for higher education auxiliary services. We are the business of higher education: bookstores, dining halls, campus card systems, housing, and more. This is the conference where our professional peers gather from around the world, where over 180 companies share tomorrow's solutions in our Business Solutions Center, and where new inspiration and ideas are discovered in over 80 education sessions. Learn more

 

Submit your program proposal
Don't miss your opportunity to present at the 2014 NACAS Annual Conference in Montréal, Canada! Our educational sessions are the backbone of our conference. Share your expertise on campus stores, transportation, food service, marketing, and everything in between. Montréal, Canada, gives NACAS a unique opportunity to provide attendees with a diverse audience and perspective. Proposals that include international participants will be strongly considered. Learn more

 

A hotel for every taste
This year, we've reserved blocks at three beautiful hotels within walking distance of the conference location. The first hotel is The InterContinental, a boutique luxury hotel located just a few feet from all activities. The second hotel is the newly renovated Hyatt Regency, famous for its distinctly French flavor and hospitality. The third hotel is the Holiday Inn Select, a feng shui establishment directly across the street from the conference. Book your room today! Space is filling quickly. Learn more

 

Tour one of the world's top institutions.
Step out of a session and onto the campus of the No. 1-ranked medical-doctoral university in Canada. McGill University, in downtown Montréal, is home to over 38,000 students and 5,000 faculty and staff. Our guided tour through this beautiful campus will start at the exclusive Faculty Club, and take attendees though the Royal Victoria College residence and dining halls, the Service Point, which provides campus administrative services and assistance, and the McGill Bookstore. You won't want to miss this unique opportunity to see the behind-the-scenes ancillary operations at this international, bilingual, world-class university. Learn more

 

In 2010, when Western Kentucky University officials planned a two-year, $54 million renovation of Downing University Center (DUC), they knew there would be challenges. Built 43 years ago, the university’s student center was still running much of its original equipment. Since the building houses services that are crucial to students, including the WKU Store, the I.D. Center, the Post Office, Vending Services, and WKU Restaurant Group, it was not an option to shut everything down during the renovation. They needed a way to feed hungry students throughout the project.

 

The Johns Hopkins University Community Safety Program is a partnership of the Johns Hopkins University Campus Safety and Security, AlliedBarton Security Services, and the Baltimore Police Department. Johns Hopkins University is a private institution with an unarmed campus security department. The goals of this continuing partnership are utilizing the students, faculty, staff, and community to assist in deterring crime; educating students and local residents on safety in an urban environment; and strengthening community relations. Two initiatives that have contributed to the overall decline in violent crime on campus and the adjacent Charles Village neighborhood are the Hopkins Crime Watch and the Hopkins Neighborhood Walkers on Patrol.

 

Sit for CASP at a regional conference
CASP is a four-year certification for aspiring auxiliary services professionals. It is a 150-question, multiple-choice exam that proves individuals can be directors of auxiliary services. That they have the skills necessary to succeed in auxiliary services. That they are professionals. Like you. Submit your application by April 16, 2014, so that you can sit for CASP at NACAS Central, NACAS East, or NACAS West. Learn more

 

 

Supported by institutions everywhere
CASP continues to gain not only support from institutions across North America, but also new applicants. In 2013, CASP applications increased by 50 percent over the previous year, but even more impressive is that the number of CASP designees is now over the 100 mark! Auxiliary professionals are using CASP to demonstrate expertise, increase their responsibilities, and find their next job! Learn more

 

Preparing for CASP
Have you applied, or are you thinking of applying for CASP? Need more information on how to study? Have general questions about CASP? This recording of a recent Virtual Roundtable discusses the ways that current CASPs studied for the exam. Discover hints that will help you prepare for the exam and listen to a question-and-answer session between the presenters and attendees. Learn more