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Frequently Asked Questions

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Q: When do I renew my membership for 2024?

A: The new membership year begins January 1, 2024. We will begin sending invoices for renewals at the start of October to ensure enough time to renew your membership before expiration. If you need to update your contact information to receive your renewal reminder, please login to the member portal here.

Q: I need my membership ID # to register for the 2024 Conference, where can I find that?

A: Please check your recent emails from ISEE. Your membership ID # will continue to be included in ISEE communications for your convenience. Membership information can also easily be found in the new member portal beside your name.

Q: Where do I go to see if my membership is currently active?

A: Visit the new ISEE member portal, here.

Q: I've never visited the new member portal, how do I sign up? 

A: Make sure you change the toggle to "Set up an Account", if not, it will automatically be set to log you in and may tell you your account doesn't exist.

Q: I want to register for the 2024 ISEE Conference, where can I do that?

A: Visit our conference website here. For help, email richardson@isee.org.

Q: Where can I get help activating my member account on the new member portal?

A: For a step by step guide, click here. For the video guide, click here. For more help, email isee@isee.org.