Date: August 11, 2011, 10:00 AM
Contact: Heather Weishaar, 630-376-1911
Registration Deadline: 8/4/11
0.1 CEUs Available
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Speaker:Barbara Heller, President Heller & Heller Consulting
Why this is important:Good leaders understand the importance of employee engagement through the use of teams. In addition, leaders need to manage the internal support processes.
Learning Outcomes: Participants will review types of teams, how to make them effective and will review backstage support practices in order to develop good internal customer service.